Ratings & Reviews for Trex Enhance 12-in Rocky Harbor Composite Deck Board (Sample)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its natural wood-like appearance, exceptional durability, and straightforward installation. Most highlight the beautiful, consistent finish, resistance to rot and warping, and elimination of staining and maintenance as major advantages. Many find the boards easy to cut and install, even for DIY projects, and appreciate hidden fasteners for a clean look. A few report minor issues like board warping or excessive heat in direct sun, and some note occasional quality inconsistencies. Overall, reviewers consider it a worthwhile, long-lasting investment for deck renovations.
Customer review summary generated by AI, including incentivized reviews.Not an up grade from wood
Would Not RecommendNot durable, scratches easy. I did 12" centers on joist, still bows. Looks good but looks do not win a race. HOT, slippery, just not as good as good old wood.
From Enhance Naturals 1-in x 6-in x 8-ft Foggy Wharf Square_SLASH_Scalloped Composite Deck Board
Lowes needs to make this right
Would Not RecommendThey hire people who do not know how to operate the equipment they are given to use. The driver damaged our road and my neighbors are upset. Lowe’s needs to make this right. Very disappointed
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board
Lowes is a disappointment
Would Not RecommendI finally got my delivery today that was supposed to to have been delivered last week. The driver did not know what he was doing or how to operate the equipment. He damaged my road and my neighbors are upset. Lowe’s should not hire people you aren’t competent. I need someone to contact me about his
replacement deck is amazing
Would Recommendsuper easy to install, looks amazing and extreme traction! we replaced old wooden 1"x6"x12', on 12'x20' deck. 1st time install with recommended clips and install tool went super smooth. 3hr remove old boards with extra help, 2hrs to fix old support boards and add joise for built wrong original deck. 6hrs install these with zero previous deck experience 😆😆
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Mikey, and thank you for your 5-star review! 😍 We love hearing about successful first-time installs, and it sounds like you tackled thi...
I built a ramp for my shed. It's so much stronger than my old ramp out of wood.
From Enhance Naturals 1-in x 6-in x 8-ft Foggy Wharf Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
never received will not give a refund
Would Not RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, foremost we’d like to apologize for your negative experience. In addition, we’d like to learn more about your situation and make things right....
Inexpensive
Would RecommendPerfect color, easy to install, would recommend .
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
We are thrilled to hear this! Thank you for sharing. | Cami, Customer Care Team.
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Lowe’s would not fix the price on it i got for 33.59 it’s the wrong price 37.44 price was never suppose be ther high be careful ordering online. Lowe’s is scamming you higher price online
From Enhance Naturals 1-in x 6-in x 16-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Not a straight or flat board in the entire order.
Would Not RecommendWavy, warped, cupped boards. Makes butt joints awful. Tripping hazard. I understand that this is the cheap intro line, but it has the Trex name on them. I hate this product and hate my deck because of it. Installs and looks terrible. Wish I would have had a cement patio installed instead.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...
good color match to existing deck
Would Recommendgood color match to the existing deck that is a few years old I wish the first and last foot of each board was not curled so bad from the factory - the curl never goes away and has to cut off before installation
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for sharing your experience. Boards do have a tolerance, which is a factor into why we require a clean cut on the ends of each board...
Trex
Would Not RecommendI just got this, it's only been installed for less than a week, but it looks beautiful and I can't wait until it's all done and we can use our patio again. I know I won't have to worry about warping, splintering or wood rot or fading. and I think it's stain resistant too! The one thing though that I didn't like, was when we picked it up and got it home, Lowe's gave us 15 of the wrong color boards and then they were out of the saddle! I was told we could take it to any store and return it and...
From Enhance Basics 1-in x 6-in x 8-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are so thrilled to hear you are excited for your product. I am sorry the ordering process did not go as expected, if you have any questions...
Wrong item delivered
Would Not RecommendI ordered 15 12’ boards and received 15 10’ boards.
From Enhance Naturals 1-in x 6-in x 12-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Stevo. We are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our cu...