Ratings & Reviews for Trex Enhance 6-ft x 36-in Charcoal Black Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception. Positives include the sturdy, visually appealing design that enhances the home. The railing is generally easy to install, especially the horizontal sections, and the length is adjustable. However, the instructions are often poor, making installation difficult, especially for the stair railings. There are also issues with missing or defective hardware, broken post covers, and parts that don't fit properly. The stair brackets and angle adapters are particularly problematic. Some customers report the product is prone to scratches and maintenance issues, with significant waste when cutting the rails. Careful preparation is essential for a successful installation.
Customer review summary generated by AI, including incentivized reviews.Looks nice but difficult to be installed
Would RecommendThis product is nice looking and also pretty strong after installation. But it is pretty difficult to install. When you cut it, you need to be very careful to cut exactly fit to the post (length and angle). If not, it will looks ugly. And also, make sure you install this one before install horizontal ones.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Great asset
Would RecommendWe thought one railing could be cut in half to fit on both sides of the 3-step stairs. Didn’t work, had to buy another one.
From Enhance 6-ft x 36-in Saddle Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, our railing systems should be able to cut into two sections. We offer "cut kits" on our website which is additional mounting hardware ...
No hardware in box
The kit was missing the hard ware kit. We couldn’t purchase from Lowes so we had to order online and and pay 32$.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for reaching out to us. We are very sorry for your experience. If you would please give us a call at 1-800-289-8739. Kindly, -Tr...
Quality product!
Well designed and fairly easy to install. There are some pretty good YouTube videos with some good ideas to help with install.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Stair angle adapter brackets do not stay put when.
Would RecommendGreat look. Stair brackets are terrible. The stair brackets/angle adapters do not stay on to the main brackets very well when installing.
From Enhance 6-ft x 36-in Classic White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hi Chris. Thank you for the feedback and letting us know of the issue that you experienced with these brackets. We are sorry that you had to deal wit...
BEWARE! PICTURE SHOWS POST SLEEVE BUT IT DOES NOT
Would RecommendEverything was great with the kit however the picture shows the post sleeve as if it's included in the kit but it is not. We had no idea until we started our project that it didn't have a post sleeve. I ended up having to go back to Lowes and purchase it separately.
Hello, thank you for reaching out to us. We are very sorry for your experience. The first photo is for inspiration and is meant to show what the rail...
Hi Paul, thank you for sharing your feedback with us regarding your installation experience. We appreciate you taking the time to express how it went...