Ratings & Reviews for Trex Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is generally well-received, with many customers praising its attractive appearance and ease of installation. Customers appreciate the product's durability and minimal maintenance requirements compared to traditional wood options. However, some common issues were noted, such as damaged or missing parts upon delivery, problems with rattling or misaligned components, and the high cost of the system. Overall, the railing is a popular choice for homeowners, though the potential quality control and design concerns, as well as the price point, are worth considering.
Customer review summary generated by AI, including incentivized reviews.Pick up
the absolute worst pick up experience of any Lowes. Rude and dishonest workers. Took over one and a half hours to pick up an online order. Will not order materials from this location again.
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Good quality. Looks nice
Would RecommendThe holes fof yge ballisters dont line up exactly between top and bottom.
From Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included Verified Purchaser
Dave, thanks for your feedback! 👍 Glad you’re enjoying the look and quality—we appreciate the note and will share it with our team as we cont...
Light
Would RecommendI liked how light yet tough the product is.
Verified Purchaser
Thanks for the 5 stars! 🙌 Light, strong, and built to last—that’s the Trex way. Glad it checked all the boxes for your project! Brandi -Trex ...
Solid, simple vinyl railing
Would RecommendScratches/scuffs fairly easily, but otherwise a nice, sturdy product with a straight forward install
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Thanks for the review, Biff! Glad you found the install easy and the railing sturdy 🙌 We appreciate the note on scuffing and will share your ...
The material seems like it will last .
Would RecommendThe quality of the product.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Thanks for the great review, Terry! ⭐️ We’re glad you’re happy with the quality—Trex railing is built to last and designed to look great for years to...
Excellent website
Would RecommendExcellent stock everything I needed
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your 5-star review. We look forward to serving you again in the future! Thanks, - Trex Customer Care team
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Poor quality - Dangerous
Would Not RecommendI love our Trex decking, but the handrails are complete garbage. The main support rails attach with small screws and brackets through hollow composite giving minimal material for the screws to attach. I am confident if an adult fell into the rail it would detach. I will be replacing my Trex railing a year after it was installed with traditional railing for better stability and longevity.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Good place to dhop
Would RecommendWhat I wanted for a low price
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Check product carefully
Would RecommendThis stuff is a bit pricey and I bought literally thousands of dollars worth recently. Quality control is poor. Check your boxes carefully for damage. I had to return several items in the overall build plan due to damage both from shipment and substandard factory over site. Poor paint coverage, scars , marks, and blemishes. The finished railings look good but if this manufacturer wants the “made in America “ logo they stamp all over it to mean something ( which it often does not) then put some e...
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
Good; very soft hardware
Would RecommendWe really like this product line of railing. I have two problems with this product: 1) the outer coating is very sensitive to nicks by something sharp. 2) The provided hardware is very soft and I have stripped at least one screw per railing set.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Terry, thank you for your feedback—we’re glad you’re enjoying the product but very sorry to hear about your pickup experience. That’s not what we wan...