Ratings & Reviews for Trex Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is generally well-received, with many customers praising its attractive appearance and ease of installation. Customers appreciate the product's durability and minimal maintenance requirements compared to traditional wood options. However, some common issues were noted, such as damaged or missing parts upon delivery, problems with rattling or misaligned components, and the high cost of the system. Overall, the railing is a popular choice for homeowners, though the potential quality control and design concerns, as well as the price point, are worth considering.
Customer review summary generated by AI, including incentivized reviews.Railing is good hardware is terrible
Would RecommendThe railing cuts nice and looks good when it's installed but I recommend buying your own hardware to attach the railings to the posts. I had to pre drill the first several because the screws were stripping out. Finally just got frustrated with all the extra time and bought some 2" screws myself. For the price of these everything included should be high quality and that's just not the case.
Be aware of assembly- look up video on line
Great look-
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hi Lana. Appreciate the heads up on assembly! https://www.youtube.com/watch?v=Lmj22gJ5o5Q Glad the final look delivered—Classic White always come...
Hi Lana. Appreciate the heads up on assembly! https://www.youtube.com/watch?v=Lmj22gJ5o5Q Glad the final look delivered—Classic White always come...
Posts are sold separately
Would RecommendProduct is easy to work with. Very nice design
From Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your kind review. We appreciate you taking the time to share your experience with us. We're delighted to hear you're...
Trex is a great product
Would RecommendPerfect!
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Thank you for the 5-star review! We’re grateful for your support and thrilled to know you had a positive experience. We appreciate your business and ...
broken railings
two of the boxes were damaged
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to our custo...
DO NOT BUY !
Would Not RecommendPurchased this 8ft x 36" Trex rail kit to finish a project that had a different, but similar railing. Seemed like a pretty good match in looks. But the material is JUNK ! I attached the lower bracket and screwed it onto the 4x4 post and the lower rail broke right off. Like cheap press board stuff. Avoid TREX & save your money. Deckorators has a better product for the same price.
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...
Every one is very friendly and knowledgeable a
Would RecommendVery good lots of help
Verified Purchaser
Great to hear 👏 Solid kit and even better support—can’t beat that 💚 Brandi -Trex
Trex Railings
Would RecommendThese Trex railings are so wonderful ! The white railings and the black balusters make for a very beautiful look and such great quality! Easy to install and so sturdy
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Robert,
That sounds like a beautiful combination. The contrast of white railing with black balusters really stands out, and we’re happy to...
I recommend for any style deck.
Would RecommendThis is the most beautiful railing i have ever purchased ❤️
From Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new railing for many y...
Excvellent
Would Recommendlooks great on my new deck
Verified Purchaser
We’re glad to hear the railing looks great on your new deck. It’s always rewarding to know the finished project turned out well. | Cami, Customer Car...
Bad product
Would Not RecommendThis product is horrible my contractor is installing this trash and I am about to have him to do something else. Not happy at all don't waste your MONEY!
We’re sorry to hear this wasn’t the experience you expected. We’d really like to understand more about what you’re seeing so we can help. Please send...
Value
Would RecommendSturdy and nice color
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Jules, thanks for the 5 stars! 🙌 Strong, stylish, and built to last—Charcoal Black always delivers. Brandi -Trex
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Value
Would RecommendSturdy and nice color
Verified Purchaser
Jules, we appreciate the love! 🔥 That sturdy build and rich color make all the difference—glad you’re enjoying it! Brandi -Trex
Good product
Would RecommendEasy to install, looks good
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Sam, we appreciate the 5 stars! ✨ Easy install and a clean, polished look—that’s what Trex is all about. Enjoy your space! Brandi -Trex
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...