Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is praised for its sturdy and durable construction, large interior capacity, and convenient rear access. Many users report the mailbox has lasted for years, and replacement parts are readily available. While a few customers have reported quality issues with newer models, the overall consensus is that the product is an excellent and reliable mailbox that provides great value.
Customer review summary generated by AI, including incentivized reviews.Replacement for an older model
Would Not RecommendDo not buy!! Inside dimensions are ridiculous how the door sides are large and the middle is so small and pinched. This was not the case with my last step 2 mailbox. I hate it
From step2.com
A good looking mailbox.
Would RecommendVery easy to install. We like the larger mailbox area, & also that it has a box for the press.
From step2.com
Quality control needs better inspection
It was scratched up and looked faded. The flash wasn’t all cut off.
From step2.com
Good Product Overall
Would RecommendThe product was well built and easy to install overall. It was short some of the necessary hardware.
From step2.com
5 Yrs Later
Would RecommendStill sturdy, door closes tight, we’re very satisfied even after 5 years!
Easy Install!
Would RecommendSimple to assemble and install. Looks Great!! Works perfectly!
From step2.com
More spacing than what I had
Would RecommendReason I got this is because we had a small mailbox that was attached to the house and all the newspapers and letters would get wet if it rain. It was not that complicated to put into the ground. I have had it for about 1 year now and there have not been any issues with this mailbox. I would recommend.
Not what I expected
Would Not RecommendAs soon as I pulled from the box I tried to open the front door and it broke right away. The replacement doors are on back order so the mailbox is just setting in storage
From step2.com
TERRIBLE NEW DESIGN
Would Not RecommendI had a Step 2 mailbox for years, however after 20 or so year the magnets rusted and the door broke off. Despite the age I really liked the box and was happy to find what I thought was the same box. I ordered the #545200 box thinking it had the same internal capacity. The outside size was the same but the inside could no longer hold an 9 x 12 envelope with out it being folder therefore destroying photographic or other items that SHOULD NOT be folded. It also would not hold the smaller boxes I fr...
From step2.com
step2 mailmaster
Would RecommendIt goes together very well and we like its looks, its ability to get the mail and paper from the back side away from traffic. Looks like they have thought of everything to include the numbers. Thanks.
We are very sorry to hear of your doors/door breaking and will send replacements promptly.