Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is praised for its sturdy and durable construction, large interior capacity, and convenient rear access. Many users report the mailbox has lasted for years, and replacement parts are readily available. While a few customers have reported quality issues with newer models, the overall consensus is that the product is an excellent and reliable mailbox that provides great value.
Customer review summary generated by AI, including incentivized reviews.Wrong color
Mailbox is easy to assemble. However the color is not what I ordered. I selected grey and this mailbox is definitely beige and now it does not match the neighborhood.
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Disappointing quality
The quality is not like it used to be. This is our third one in about 20 years. The way this is made, I don’t expect it to last as long. The top was so bad, they had to replace it.
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The mailbox was easy to
The mailbox was easy to assemble and install. The old existing mailmaster plus mailbox was also easy to remove.
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Color not grey
Would RecommendThe mailbox is excellent, well made. The description of the color as stone grey might be misleading. Sandstone might be more accurate since it is tan or brownish.
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Issues with the Mailmaster Plus Mailbox
Would Not RecommendThe volume of the mailbox is small given the size of the top party. The installation didn't cover a 4X4 post. I would not recommend buying.
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i love it work good mailmaster plus mailbox buy one
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install with 4x4 post
good for outdoor mail box
Verified Purchaser
27 Years and counting
Would RecommendWe recently had to replace the back door to our MailMaster. The date code molded into the door said 1996. That's about right. We installed another one at the neighborhood pool & tennis courts in 2002. Both have been baking in the south Texas sun for years and are still going strong. This door is the first maintenance we've had to do. Even after all this time, parts are still available. We first installed it to discourage vandals. Now we value the durability.
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excellent product
Would Recommendworks for what is intended for use - mail, small packages.
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Mailbox walnut with black doors.
Would RecommendWent up fast and easy. I put it up alone. It looks great.
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great product
Would RecommendThe product was a great product to purchase, very sturdy.
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Step2 mailbox
Would RecommendIt was very good .perfect quality.I don’t have any problem.love step2 toys
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