Ratings & Reviews for STAINMASTER PetProtect Pheasant Lane Oak 12-mm T x 7-1/2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring's authentic wood appearance and luxurious aesthetic, with many noting it looks far better in person than photos suggest. The waterproof padding and premium finish earn consistent appreciation. However, a notable group reports significant installation frustrations with the click-and-lock mechanism failing to engage properly, requiring workarounds. Some customers also experience chipped or damaged planks upon arrival or during use, raising durability concerns despite the elegant appearance. Overall, most reviewers consider the visual appeal worthwhile despite installation and quality control challenges.
Customer review summary generated by AI, including incentivized reviews.Avoid this flooring
Would Not RecommendWe loved the look of this flooring and I hadnt used Stainmaster flooring prior to this. Just to preface here, I have installed many floor prior from laminate, LVP and hardwood. I started the update for my boys room and set everything up like normal. Cut the starter, set up spacers and ran the entire first row. Nothing you would notice just yet since the ends are easy at this point, just install the ends by angling up and laying down. Here is where it went really wrong, the second row. I la...
easy to scratch
Would Not Recommendbrand new floor. I like the color, the size and we were drawn to the "pet protect" and scratch resistant feature on box. warranty does not discuss that claim. I'll be emailing manufacturer. it's very easy to scratch, light vacuum use has scratched it and there are other chips that we didn't have an incident to relate it to. we are not using the floor in any way over the past month that is abnormal to kitchen or living room use. I'm scared to vacuum now!
Thank you for your feedback. I'm sorry to hear about your experience with scratching. This product has one of the highest levels of scratch pro...
Looks nice, but installation finicky.
Would Not RecommendI've installed a couple other brands of laminate in the past. Believe the other reviews that say installation is a pain. It's doable, but took me so much longer than it should have. Probably easier with two people - I did it alone. As for the board patterns, the repeat nature of the ones with knots made it a bit tricky to create a random looking appearance in a small-ish room. As you can see in my photo, there's really only one board pattern that is dark all the way across. It would have looke...
Thanks for your honest feedback on our Mountain Laurel Maple product, Hinmn. Sorry to hear about your difficulties with installation. We advise to al...
Turned out gorgeous!
Would RecommendThis was our first time laying flooring. Once we had the right tools and knowledge, the process went really smooth. The flooring looks and feels great! Nothing broke or was wasted. I would purchase again if we update another room!
From Mountain Laurel Maple 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your positive review. I hope you enjoy your new floor for many years to come.
The STAINMASTER TeamFrom Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton )
I'm sorry to hear about the difficulties you described with your waterproof Stainmaster laminate flooring. Being a waterproof product, Stainmast...
Samples are great
Would RecommendI like being able to get a sample to see if the color is right
From (Sample) Cheltenham Hickory 12-mm T x 7-1_SLASH_2-in W Waterproof Laminate Wood Flooring Verified Purchaser
An attractive floor at a good price ppint
Would RecommendWe installed the Mountain Laurel Maple laminate in our office space. After reading a number of reviews on flooring from this and other home improvement sites, we elected to order this laminate to be delivered to our local Lowe's. The flooring arrived in good condition with only a few dings and broken corners. The end result is a rather lovely floor with warm colors that brightens up a formerly gloomy home office area. The embossed pattern on the laminate gives it just enough wood look to fool t...
Greetings Jman. Thanks for your comment. We're sorry to hear about your difficulty with installing our Stain master Nayatt Point Hickory product....