Ratings & Reviews for STAINMASTER PetProtect Pheasant Lane Oak 12-mm T x 7-1/2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring's authentic wood appearance and luxurious aesthetic, with many noting it looks far better in person than photos suggest. The waterproof padding and premium finish earn consistent appreciation. However, a notable group reports significant installation frustrations with the click-and-lock mechanism failing to engage properly, requiring workarounds. Some customers also experience chipped or damaged planks upon arrival or during use, raising durability concerns despite the elegant appearance. Overall, most reviewers consider the visual appeal worthwhile despite installation and quality control challenges.
Customer review summary generated by AI, including incentivized reviews.12mm laminate
I like all of it but, one particular board looks like an ink drop spot.
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Great, Quick and accurate service
Verified Purchaser
Thank you for your positive review. We hope you enjoy your new floor for years to come!
The STAINMASTER TeamFrom Cheltenham Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your positive review. We hope you enjoy your new floor for many years to come!
The STAINMASTER TeamFrom Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Great flooring
I like the Stainmaster brand! like the looks and the feel of the flooring!
From Cheltenham Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your positive review. We hope you enjoy your new floor for years to come!
The STAINMASTER TeamWas this Review Helpful ?
Thank you for your positive review. It sounds like you followed the instructions exactly. Good job! I hope you enjoy your new floor for many years...
contractor
ran short next day it was obsolete cannot finish thanks lowles
From Lafayette Chestnut 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton )
This product has not been dropped. Please speak to the store manager or the flooring department manager at your local Lowe's store if you are ha...
Flooring
Finish looks really nice. The edges are extremely delicate. When tapping them to Close the gaps, several would chip.
From Cheltenham Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your review. The edges can become damaged if tapped too hard. Installers should follow the installation instructions closely. As not...
The snap lock situation on this brand is very odd
Was the hardest flooring we have ever installed
Verified Purchaser
Thank you for your review. I’m sorry to hear about your negative comments about the locking system. This product uses a very tight locking system w...
Great delivery service
The delivery stuff did a great job. He put the pellets on my drive ways as close as to my garage door.
From Lafayette Chestnut 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your positive review. We hope you enjoy this flooring for many years to come.
The STAINMASTER TeamFrom Bittersweet Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your response. I’m sorry to hear about the problem you had with installation. The manufacturer warrants the product against what you ...
Strong stable flooring
Beautiful! Looks like real wood! Strong flooring. Scratch and waterproof! Love it!
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your positive review. We hope you enjoy this flooring for many years to come.
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