Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel, Black Glass )

Unrepairable after 1.4 years, Sharp admitted issue

DO NOT buy a Sharp Microwave drawer! After regular use for a little over a year (outside of manufacturer warranty period), my microwave started sparking on the issue when using the melt butter mode only. Sharp admitted it was unrepairable and offered me a few hundred dollars off a new model. The expensive of $3k in microwaves in 2 years is absurd. Would not purchase again and Sharp does NOT stand by their customers.

Stuck with it

Like many others, it was installed in a custom kitchen island. Looks are appealing. 950 watts is a bit under powered, but that is not a negative as the power is clearly stated. The "hand wave" feature is a joke; has never worked. We have replaced the control panel once and the magnetron once. Now the new panel has stopped responding. Piece of junk. And we are stuck purchasing another Sharp due to size dimensions as we are not calling a contractor to rework the island....

Great microwave so far!

Exactly what I wanted

Looks modern and clean

Fancy but short-lived

We purchased this as part of a full kitchen remodel in Nov 2021, installed in Jan 2022. It worked fine for 23 months and died suddenly in Dec 2023 during a heating cycle. Although the warranty had expired, I called Sharp for help and they referred me to a local repair company. I called that company who then referred me to another and then another. Finally that company came out and found that the microwave was not responding to power at all and needed to order a new control board and possibly a n...

18 months and DEAD

Have had repair people out 2 times and now we are about to replace it with another brand.

Control Panel Easy to Ruin

We have used our Sharp microwave drawer for less than 2 years and the control panel has quit working. I don't understand why Sharp would make something for a KITCHEN that is so vulnerable to a small amount for water from being wiped with a sponge. A very small amount of water must have seeped into the bottom of the panel after being wiped clean (and dried with a towel), because it quit responding after that. I have had Panasonic microwaves for many years and have never had a problem with them...

Follow-up

Follow-up to review I posted on August 24, 2023: To give credit where credit is due, Sharp did reach out to me after the previous review was posted. They offered to repair the unit and sent out a technician with the necessary parts. It has been just over a week since the repair, and it continues to operate as it did before it broke down. Thank you, Sharp, for standing behind your product. However, I do wish it would have happened before I posted the 8/24 review.

Awful

I hate this thing. It was in a home we purchased and the ONLY two things I can say is: 1) it works. 2) it looks good It's a total pain to have to open the control panel, hunt for the proper button to open the door, wait for the drawer to open, close the drawer, wait for the drawer to close, then you can set your time and cook.. then you have to wait for the drawer to open, wait for the drawer to close.. The control panel cover pops open whenever you accidentally rub up against it, it doesn...

Broke Down Too Soon

Purchased from Lowe's in October, 2021, for our kitchen remodel. Installed in January, 2022. Stopped working in July, 2023. At first, we really liked this microwave drawer. It was what we wanted, though the 950 watts did seem a little under powered since we were accustomed to a 1200 watt countertop microwave oven. When the Sharp microwave drawer stopped working, the first technician we called was not able to determine what was wrong. We then took it to an independent Sharp authorized repair...

Avoid!

Installed into a large kitchen island. Broke in these 3 months of owning - would not heat anything. Now just past my 1 year warranty, the unit won't power on at all. Could be control unit, fuse or panel. Who knows. Worthless $1500 hunk of junk.

Microwave dead after 6 months

Similar to other reviews online at Lowes, installed this microwave in June and it is now dead and will not turn on at all. Tried flipping circuit breaker as other owners have and nothing works. Waiting on assistance from a technician. Have emailed both online support and the sharp service email to prove that when it was purchased despite registering it online at sharp. My case number is 9505777.

Fun to use and easy to clean

This microwave is so cool. We love the wave to open feature. It heats things evenly too which is nice. Fits easy in countertops and is easy to clean. Definitely worth the price!

Horrible quality!

After a few months, the microwave stopped heating. I expected more from a $1,300 item.

So far it's worth it

Likes: Looks great, cooks/heats food very well, easy to clean, quiet and the drawer feature works great. Dislikes: To access the control panel, you have to push in the same exact spot every time and you have to push pretty hard for it to open and close.

Inoperative out of the box

Dead on arrival, waited 5+ weeks and upon installation only heats intermittently! very frustrating! also a frustrating experience having to schedule multiple service visits on a brand new , expensive, machine!