
Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave offers convenient features like even heating, keep warm function, and sensor cooking that produce great results. However, some customers have experienced issues such as power failures, fire hazards, and difficulty finding replacement parts, leading to the need to replace the microwave within a few years. The reviews are mixed, with the majority positive but a substantial number of negative experiences as well.
Customer review summary generated by AI, including incentivized reviews.Fire Hazard Don’t Buy
Would Not RecommendI purchased this and it worked for many years. It started sparking and burned a corner of the inside drawer. There is a class action lawsuit, but Sharp denied my claim because it’s been over 5 years. This should be a re-call. Ni I’m stuck because no other unit fits this space which was built around Sharp dimensions.
Wonderful!!
Would RecommendFrom start to finish from the ordering process to delivery and installation everything went perfect as promised in the machine operates well above my expectations
Verified Purchaser
Lasted only 3 years - TWICE!
Would Not RecommendThe first one's magnetron went out. The second one started acting up one evening. The next morning, it was just dead. DO NOT BUY THIS OVEN!
Hello, we are very sorry to hear of this inconvenience that you have experienced with the unit. Please email us at onlinesupport@sharpsec.com if ...

LOVE IT!
Would RecommendThis is my second Sharp microwave drawer. My first one lasted a good 7 years. I absolutely loved it...never gave me any problems until the day it just wouldn’t heat up. My husband said it was the main component that went out and it would be more cost-effective to buy a new one. Here’s hoping this one lasts as long or longer!
Beware- Fire Hazard
Would Not RecommendIt’s 1.5 years old and only gets moderate use of a few times a week. It creates a burnt plastic smell and I only microwave in glass Pyrex containers
Hello, we would like to apologize for this experience with our product. We'd like to hear more about your specific situation and assist. Please email...

also had electrical fire
Would Not RecommendLike many others, ours started buzzing occassionally at year 3, then eventually heard popping which led to smoke and the smell of an electrical fire.
Hello, we are very sorry to hear of this inconvenience. Please to email us at onlinesupport@sharpsec.com with the model, serial and manufacture date ...

Avoid it
Would Not RecommendI had a near fire too. It started sparking . I don’t get the people that say it is easy to clean... It’s nearly impossible to get your hand in many of the areas to thoroughly clean it.
Hello, we are very sorry for the experience that you had with our unit. We would like to assist you as best as possible. Please contact us at onlines...

5 years old and I still love it
Would RecommendI took a chance on the Drawer style microwave. I read the reviews and as a whole I thought they were negative. But I love mine. We use it daily. Cleaning the top of it inside is a challenge. Cover your food it's easier.
FIRE HAZARD SHOULD BE RECALLED
Would Not RecommendSame issue as all of the others. Starts buzzing and smoking. You'll be lucky if it doesn't burn your house down. No longer works at all. Sharp refuses to do anything about it since it's out of warranty. Called 5 times. Sharp claim number 9226081. Filed a complaint with the BBB. This is a known issue, do yourself a favor and search this model number on the internet, you will see the amount of complaints with the same issue. DO NOT BUY THIS USELESS GARBAGE. SHARP WILL NOT STAND BEHIND ITS PRODUCTS...
Sweepstakes
Hello, we would like to apologize for this experience that you've had with the microwave. While we understand your concerns, please note that all our...

Drawer microwave
Would RecommendLove the fact that it opens at a touch of a finger and I don’t have to reach up over a stove. My grandmother who is 84 loves this instead pulling on handle to open a microwave or reach over. This microwave drawer Is so ideal for easy accessibility.
Verified PurchaserSweepstakes
Died after 3 years. Rebuilt it and it died.
Would Not RecommendCompletely went after 3 years. We only use it to reheat and that's maybe 2 times a week max. I was stuck because the whole in my new cabinet so I had it the two power boards replaced and they only lasted 8 months. This microwave is JUNK!!
Hello Trish, please accept our sincerest apologies for the inconveniences caused. Please contact us at onlinesupport@sharpsec.com. Be sure to include...

Poor Quality
Would Not RecommendVery poor quality. Waste of $1000, only lasted 2 years before completely burning out. Now we have a $1000 kitchen clock.
Hello Jess, we are sorry for the issue that you have experienced. Please contact us at onlinesupport@sharpsec.com so that we may assist.
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DO NOT PURCHASE
Would Not RecommendWe purchased this microwave in 2016 and it literally died after 2 years. Sharp will not offer any kind of repair or solution. It needs a new magnetron which would cost around $400 for the repair.
Hello Jesse, we are sorry for the inconvenience caused. We would like to assist with regards to the issue that you are having. Please contact us at o...

Should be recalled
Would Not RecommendBroke down within two years- $450 repair. Two years later same problem. Loud buzz, electrical burning, non functioning. Noticed a class action lawsuit against Sharp from purchasers of these microwaves. Beware.
Sweepstakes
Hello Mike, we apologize for the inconvenience that you're experiencing and we would like to assist. Please send us an email at onlinesupport@sharpse...

Fire Hazard
Would Not RecommendThis microwave came with our house and was brand new. 6 mo later it started sparking and caught on fire. Thankfully, we were there. Sharp claimed that it was food stuck to the top of the drawer that caused the fire, claimed that we could not use warranty as we were technically the second owner even though it was brand new when we bought the house. We replaced as our kitchen island was built around it and we bought a plastic plate cover which we used religiously believing what the manufacturer to...
Hello Danny, please accept our apology for the inconvenience that you've experienced. Please discontinue use of the microwave and contact us via emai...

Have not installed yet...looks good in box.
Would RecommendNo scratches or broken pieces. will update review once installed.
Verified PurchaserSweepstakes
Hello, we are very sorry to hear of this inconvenience. Please feel free to email us at onlinsupport@sharpsec.com if we can be of any further ass...