Ratings & Reviews for Samsung Bespoke AI Counter-Depth Family Hub 32" 23-cu ft 4 -Door 36-in Wide French Door Refrigerator with Dual Ice Maker and Door within Door ( White Glass ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its innovative AI technology, spacious four-door design, and modern aesthetics. The Family Hub touchscreen with AI vision system accurately tracks food, sends alerts, and generates shopping lists, while the 32-inch screen serves as a kitchen control center for streaming and messaging. The 29 cubic foot capacity features thoughtful organization with FlexZone drawers, adjustable shelving, and dual ice makers. Reviewers highlight the sleek, customizable finishes that elevate kitchen appearance. A few mention minor ice production delays or setup quirks, but overall customers find it transformative and highly recommend it.
Customer review summary generated by AI, including incentivized reviews.Just OK So Far, Kind of Disappointed
Would Not Recommend[This review was collected as part of a promotion.] Looks nice and has good storage space. However many of the features seem to work slowly or almost not. Bixby voice response is slow. The tap to sync feature does not work. I tapped numerous Samsung phones to the refrigerator and it still didn't sync. Also the ice maker is very slow. It has not filled up yet and it's been almost 24 hours. The refrigerator does look very nice.
From Samsung US
So much space
[This review was collected as part of a promotion.] Lots of room tjis thing is awesome i really really love it. The lights are cool and the functionality too
From Samsung US
Awesome fridge . It's very futuristic. It has a bi
[This review was collected as part of a promotion.] Great fish Great refrigerator On a big screen in front It's very futuristic And you can see everything in one glance.
From Samsung US
Grear
[This review was collected as part of a promotion.] It’s really good when using it is perfectly good for my food and lasts a very long time for me and my family
From Samsung US
Capacity is really good, very easy to reach
[This review was collected as part of a promotion.] Yes, very helpful, visibility and capacity, assessbility is pretty good, very manageable temperature. Good responsive
From Samsung US
Great features
Would Recommend[This review was collected as part of a promotion.] The capacity of the fridge is amazing. The temperature of the fridge great . Visibility great. Accessibility great and responsive great.
From Samsung US
Family hub
[This review was collected as part of a promotion.] Great refrigerator overall! It has plenty of space, looks nice, and works well. I especially like the water and sparkling water features. The only issue I’ve had is that the ice maker sometimes doesn’t work properly, but overall I’m happy with it.
From Samsung US
Have a little tech in your kitchen
[This review was collected as part of a promotion.] Very modern refrigerator that runs very quiet. It is an art piece within the kitchen. The water is cold and I look forward to using this refrigerator for years to come.
From Samsung US
Update removed features
Would Not Recommend[This review was collected as part of a promotion.] Ai feature, wallpaper disappeared after update. Atlier app disappeared too. Support says feature removed in last update
From Samsung US
Sanjay, we understand how closely customers connect with the features they use every day. As Family Hub continues to evolve, some features and customi... Read More
Nice Fridge
Would Recommend[This review was collected as part of a promotion.] Beautiful, tons of room and the AI is handlers than I thought it would be. I recommend to anyone that likes cold stuff! Water dispenser is great and the center drawer kicks butt.
From Samsung US
Can't go back to traditional refrigerators
Would Recommend[This review was collected as part of a promotion.] Great refrigerator. Love it. Totally modern. Nice design. High tech. Love the cameras. I can see what food I have in stock when I go to the market from my phone.
From Samsung US
Works okay
Would Not Recommend[This review was collected as part of a promotion.] Fridge works well. Consistently cool. Ice machine pools and creates blocks of ice. Freezer works well otherwise.
From Samsung US
We highly appreciate your feedback on how this refrigerator has performed in your home, particularly its consistent cooling and overall freezer perfor... Read More
Excellent space
[This review was collected as part of a promotion.] Have a lot of space and I like that you can see what items you have in your refrigerator. Great technology
From Samsung US
Beautiful design
Would Recommend[This review was collected as part of a promotion.] We really like the touch screen feature, the exterior design, large capacity, and the water feature and large ice container.
From Samsung US
Perfect except for top and bottom main shelves
Would Recommend[This review was collected as part of a promotion.] Great refrigerator love the interactive screen. The shelving inside is a little challenging trying to put everything in there the top and the bottom shelves are a little short by like maybe an inch to fit anything on.
From Samsung US
Hreat
[This review was collected as part of a promotion.] Using refrigerator works great no problem so far lots of room I love the color It was easy to get into the house
From Samsung US
Great features!
[This review was collected as part of a promotion.] This refrigerator is not only very modern but also very functional. It has so many great features life the self filling pitcher, and an internal camera to see who stole your leftovers. It also alerts you when the door is open and the filter needs to be replaced. It’s spacious and has so many compartments. I love it!
From Samsung US
Bespoke spoke to me
[This review was collected as part of a promotion.] We have been using for a couple months now. It is spacious. We like the auto refill for the water pitcher located on the door. This leaves more space for food items. We also like the easy accessibility to the inside shelf on the door. The self open doors are a wasted feature. We like the ice cube selection. I am not fond of the lid that covers the ice cube bins. This lid does not slide well. I do like the double freezer drawers. I place frequen...
From Samsung US
Great
[This review was collected as part of a promotion.] So far I have not had a complaint about our fridge. I love that the freezer makes two different ice cubes and very much spacious for all our needs
From Samsung US
Amazing features on this refrigerator!
[This review was collected as part of a promotion.] Just got refrigerator delivered. It is amazing so far. The setup is wonderful! Can’t wait to make all of our drinks using this beverage center. Such a convenience!
From Samsung US
Hi Bob B, We appreciate your feedback and understand how much you value your refrigerator's key features, including Bixby. If you're having trouble... Read More