Ratings & Reviews for Project Source 2.37-in H x 37-in L White Cultured marble Bathroom Backsplash
Ratings may include incentivized customer reviews.
What Customers Are Saying
The bathroom backsplash product is generally described as good quality, affordable, and aesthetically pleasing, completing the look of the bathroom vanity. The color and size were reported to match well with the associated vanity and sink. However, many customers experienced the product arriving broken, often multiple times, due to poor packaging and shipping.
Customer review summary generated by AI, including incentivized reviews.Terrible
Would Not RecommendIt was broken when we received it.
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Don’t waste your time
Would Not RecommendCame in broken 2 times. Lowe’s also lost a replacement. Took 4 tries to get it right. Spent hours on the phone and waiting in the store to get the order fixed. Horrible product. Horrible service.
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
This is disappointing, and we are very sorry this was your experience. If you are still having difficulties, please contact our Customer Care Team. Y...
Broken
Would Not RecommendPicked up in the store, checked it before I left and like many others discovered the piece was broken in half. Couldn’t reorder because the item is out of stock. The cardboard container for shipping is terrible. I’ll order it again but I don’t have high hopes it will come in unbroken.
We are sincerely sorry for the repetitive issues you have had. To discuss this further and review your options, please connect with our Customer Care...
Broken
Before I left the store from picking up my order, it was broken and had to reorder another and wait another week. This is the second order I had to reorder. The first time it got delayed and lost and now it was shipped broken!!
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are so sorry to hear this, and we want to learn more about what happened. Please contact your Customer Care Team at (888) 774-8062 to discuss your...
Is as advertised
Would Not RecommendIt wasn't real large, which I likes (height and thickness)
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We appreciate you taking the time to share your feedback! It is great to know this backsplash was just the thing you needed.
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Listen to the Reviews
We wanted to pair this 31-inch solid white backsplash with the "Style Selections Davies 30-in Gray Single Sink Bathroom Vanity with White Cultured Marble Top". Ordered online since none of my local Lowe's had it in stock. Once we received it, it was broken - like others have stated. Returned it and tried to reorder, but it was not available in-stock or online. I now have it setup to notify me once it becomes available. Unfortunately this is the only backsplash that matches our sink vanity so we ...
Thank you for sharing your feedback with us, Derek. We want to learn more about your experience and discuss your options. Please connect with our Cus...
Extreme poor customer service.
Would Not RecommendVery poor customer service!! I bought and installed the vanity; and ordered the backsplash. It took over a month to receive the backsplash, with multiple promised delivery dates and multiple store visits.... I was told one time (by Mike in the vanity area) if I had a problem, to just call corporate because the product was not available. When I called, most calls I were put on hold for over 10 minutes; I would hang up, and call back; only to be put on hold again and repeat the process. I spe...
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are very sorry for your disappointment with our Cultured Marble backsplash. Our teams would always appreciate the opportunity to learn more about ...
Project source cultured marble backsplash
Would Not RecommendI ordered the 63 inch Project Source cultured marble backsplash for a 60 inch vanity that I also special ordered. Backsplash arrived broken. It is a disappointment and hassle because i need it to match the vanity. I will order another 2 this time hoping to get 1 that's not broken.
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We apologize for any disappointment you have experienced with your Project Source purchase. Our Customer Care Team would like to know more about your...
It was broken
Would RecommendBroken in half
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
That is not what we hope to hear, Frank. Please connect with us at (888) 774-8062 or homeproducts_cc@woodmark.com. We want to discuss this furthe...
4-6 weeks later 2nd piece and broken
Would Not RecommendI ordered a 3 backslash, hopefully it's checked by an associate. Instead of handing over a broken item to me .
Thank you for making us aware of your troubles, Angel. Please call us if you are still having difficulties getting a backsplash. We are available at ...
Perfect!
Would RecommendGreat product.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
It is great to know this backsplash was the perfect choice for your project!
Broken on arrival to Lowes
Would Not RecommendThe employee who hand carried the baxkspash from recieving to order pickup did not even notice cracked in half right up the middle. All I then got was a sorry about that, let me cancel your order and if YOU want to reorder it you can do it online. Not let me order you a new one, just put it all on the customer. Nope. Take my business elsewhere foe this need then.
We know this wasn't ideal, Andrew, and we are very sorry. Should you reconsider, please contact our Customer Care Team. You can reach us a (888) ...
Poor packaging.
Would RecommendGood product, poor packaging. I had to order three times as the first two came broken.
Verified Purchaser
We apologize for the difficulty you had. We hope you are now enjoying your finished project, and we are very appreciative of your feedback.
That is not what we had hoped for, and we are sincerely sorry. Please contact us to discuss this and your replacement options further. You can reach ...