Ratings & Reviews for Project Source 2.37-in H x 37-in L White Cultured marble Bathroom Backsplash
Ratings may include incentivized customer reviews.
What Customers Are Saying
The bathroom backsplash product is generally described as good quality, affordable, and aesthetically pleasing, completing the look of the bathroom vanity. The color and size were reported to match well with the associated vanity and sink. However, many customers experienced the product arriving broken, often multiple times, due to poor packaging and shipping.
Customer review summary generated by AI, including incentivized reviews.Received two broken items
Would Not RecommendThe reviews are correct, the product comes broken through the shipping process as it is inadequately protected. One of the success stories the person bought five units and one was good. I have tried twice and received broken parts.
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Check the box!!!!
Would Not RecommendItem arrived broken
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Thank you for your feedback, though we are sorry to hear this item arrived broken. If you would like to share more about your experience, please conn...
Broken
Would Not RecommendI ordered this backsplash and shopped to store. When it arrived was broken into several pieces. Tried to reorder now is out out stock. I see several people are writing the same issue. What packaging are you all using to ship the backsplash. This is frustration and costing you all money for lost inventory. Do better.
We are sincerely sorry for the disappointing experience you have had with your purchase. Should you wish to share more about what you have encountere...
Broken/order pick up
Would Not RecommendBacksplash was broken when I opened it. It was broken in half. Now they are out of stock 🤦♀️
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Thank you for your feedback, though we are sincerely sorry for the frustrating experience you have had. Our Project Source Customer Care Team is stan...
Customer service was not helpful
Would Not RecommendBacksplash did not match side piece. Customer service clueless.
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sorry to learn of the disappointing experience, Mark. Our Project Source Customer Care Team is available at (888) 578-4009 or by email at home...
Box was not damaged
Would Not RecommendI ordered this piece, waited for it to come in. Picked it up and when we opened the box to install it, it was broken.
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sincerely sorry to learn of the frustration you have experienced with your purchase. Please know that your Project Source Customer Care Team i...
Nice marble backsplash
Would RecommendThis was broken 4” from one end, luckily I had to cut it down to fit my application anyway so it still worked.
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sorry to learn this backsplash arrived broken, though we are glad you made it work for your project. If you have any questions or concerns you...
Hard to find Item
Would RecommendExactly what I was looking for.
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
While there was some difficulty finding them, we are happy you did and that they were just what you needed, Steve. Thank you for your review!
It's total bullcrap this doesn't come included
Would RecommendIt's good. This should come with the vanity and top. Also if the store sells the vanity, they should stock the matching backsplash and side splash. I had to drive 30 minutes to a different store
Verified Purchaser
We appreciate your feedback, as we are always evaluating our product offerings. It is great to see that you are enjoying your purchase, and we thank ...
see if in person before you buy
Would Not RecommendThe color wasnt pure white and it was a bit to wide for the vanity
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sorry to learn this backsplash did not meet your expectations. If you have any questions or concerns you would like to discuss further, please...
Unavailable, and then finally broken
Would Not RecommendI've been waiting to order this item for weeks; it's constantly out of stock. And then when I finally nabbed one, it arrived broken in half at the store like many others have noted due to lack of packaging. Then I went to reorder, and within a week, it's already out of stock again.
We are so sorry for the trouble you've experienced with your Project Source purchase, Amanda. We are so sorry for the delay you encountered when ...
Dhipped Broken
Would Not Recommenditem was broken due to lack of packaging
We sincerely apologize for the frustrating experience you've encountered. We want to do all we can to make this right for you and ask that you pl...
Lowes you need HELP!
Would Not RecommendThis is the 5th damaged product in a ROW that Lowes has sold us. Customer service is terrible, product quality and support is going down the drain, and you can NEVER talk to a manager at our local store. Worst experience trying to remodel with Lowes - take your time, money, and energy somewhere else.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Thank you for bringing this to our attention. We take all feedback very seriously and sincerely apologize for the disheartening experience you've...
Came broke in half
Color was great. However, came broke in half. ( I had to order online since this particular one was not sold in store). Worse yet, out of stock. I had to our base from another store.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We apologize for the frustrating experience you have had. We understand the impact this issue has on a project timeline. Our Project Source Customer ...
We are sincerely sorry for the frustrating experience you have had, John. Please know our Project Source Customer Care Team is available at (888) 578...