Ratings & Reviews for Project Source 2.37-in H x 37-in L White Cultured marble Bathroom Backsplash
Ratings may include incentivized customer reviews.
What Customers Are Saying
The bathroom backsplash product is generally described as good quality, affordable, and aesthetically pleasing, completing the look of the bathroom vanity. The color and size were reported to match well with the associated vanity and sink. However, many customers experienced the product arriving broken, often multiple times, due to poor packaging and shipping.
Customer review summary generated by AI, including incentivized reviews.Broken on arrival to Lowes
Would Not RecommendThe employee who hand carried the baxkspash from recieving to order pickup did not even notice cracked in half right up the middle. All I then got was a sorry about that, let me cancel your order and if YOU want to reorder it you can do it online. Not let me order you a new one, just put it all on the customer. Nope. Take my business elsewhere foe this need then.
Poor packaging.
Would RecommendGood product, poor packaging. I had to order three times as the first two came broken.
Verified Purchaser
We apologize for the difficulty you had. We hope you are now enjoying your finished project, and we are very appreciative of your feedback.
Check before going home. Mine was boken.
Would Recommendwish it came in 4" height.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Getting a broken item is never ideal, and we are sorry you received yours like that. We hope you were able to return to your local Lowe's to disc...
Product appears as it should.
Didn’t get the chance to use.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
While you were not able to use this backsplash in your space, we hope you received all the items needed to complete your project. We appreciate your ...
Broken items
Would Not RecommendProduct was broken both times I ordered this part due to poor shipping and handling.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sincerely sorry to hear about the issues you have had with your Project Source purchase. We want to help resolve what you've seen and revi...
This was broken in the box when we picked it up. Sorry we didn't open the box on pick up but we had a lot of other items. Also it says marble but it is not. It is cement.
Verified Purchaser
We are so sorry you received your new Project Source backsplash in this condition. To discuss your concerns further and ensure you have all you need ...
Splash guard
Would RecommendPurchased a new vanity top that did not have a splash guard. It was an odd shape and small so tile backsplash did not look good. I cut this down easily with tile saw and it looks great with vanity top.
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
This is all great news, and we are so happy you enjoy your beautiful backsplash!
Broken
Would Not RecommendArrived broken like my other two orders. Please do better
Verified Purchaser
We are sincerely sorry for the disappointment you've encountered with your Project Source order. We want to learn more about your experience and ...
Broken
It was broken in half upon receiving. Had to order a new one. Set my project back 1 week.
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Thank you so much for sharing this information with us, Mell. We are sincerely sorry to hear you received your cabinetry like this. We hope to assist...
Sold Me a Broken Item
Would Not RecommendUpon picking up my order found that item was broken in multiple pieces. So they wasted my time by notifying that my order was ready and then trying to sell me a broken item. MORONS!
From 2.37-in H x 61-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are very sorry to hear this. We want to get an understanding of what you saw. To better assist and review your options, we ask that you please get...
Pretty and elegant vanity backsplash
Would RecommendFinally found a piece that would finish off our new bathroom vanity upgrade!
From 2.37-in H x 31-in L White Cultured marble Bathroom Backsplash Verified Purchaser
Wonderful, Patricia! Thank you so much for making this beautiful Project Source backsplash a part of your project. We wish you nothing but the best, ...
Easy installation.
Would RecommendIt was a perfect fit and match to my sink top..
Verified Purchaser
We are so happy you chose this Project Source backsplash to be a part of your project! Thank you for sharing your feedback with us, and please contin...
Bad
Would Not RecommendThis was a piece of sand no good at all very bad quality
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We want to learn more about what you saw with your new backsplash. Please reach out to our Customer Care Team to discuss your concerns. You can conta...
dont deliver
Would Not Recommenddont ship to house- ship to store an check it. box had no padding whatsoever, an this thing is fragile porcelain-like cultured marble. it was in 5 pieces on delivery when opened box... well duhhhhhhhhhhhhh
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
We are sorry for the damage you experienced. To learn more about what you saw, please connect with our Customer Care Team at (888) 774-8062. We look ...
Broken
Would Not RecommendWent to my local Lowe’s store to pick it up, waited 15 minutes for them to locate it, kid comes out hands me the box and right away I hear the sound of marble clanking. Sure enough I open the box and the piece is broke in half. Return and refund on the spot was smooth, just ordered again maybe they will pack it with some bubble wrap this time to avoid a round 3?
From 2.37-in H x 49-in L White Cultured marble Bathroom Backsplash Verified Purchaser
This is certainly not what we wanted your Project Source experience to be, Eric. Please let us know if you have any issues when you receive your reor...
We know this wasn't ideal, Andrew, and we are very sorry. Should you reconsider, please contact our Customer Care Team. You can reach us a (888) ...