Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the remote control capability for managing sprinkler timers from their smartphone, calling it transformative for lawn care convenience. Most highlight seamless setup, reliability, and the rain delay feature as standout benefits. However, many report Bluetooth range limitations beyond 100 feet and Wi-Fi connectivity issues, particularly with 5GHz networks. Several note the app feels underdeveloped with occasional drops, and documentation lacks key setup steps. A small group experienced complete connection failures or found the product not worth the cost. Despite these drawbacks, most customers consider it essential for existing timer owners.
Customer review summary generated by AI, including incentivized reviews.Only works with a 2.4 Ghz router?
Would Not RecommendI was unable to get this hub to work with my Nighthawk router, despite spending 45 minutes on the phone with their helpdesk. The y finally told me that this hub only works with a 2.4 Ghz router, and though my router is a dual 2.4 and 5 Ghz router, it would not work, even when I shut off the 5 Ghz capability on the router. This just doesn't make amy sense to me, and when I asked the tech to bump it up to a higher level of support, she hung up on me.
Verified Purchaser
Easy ... not your usual Wi-Fi set-up!
Would RecommendEasy set up & works great!
Verified Purchaser
Easy setup
Would RecommendEasily connects
Verified Purchaser
B-hyve works!
Would RecommendThis works great. I plugged it into an outlet near my wifi and also near to the timer. It sunk up right away and all works well!
Verified Purchaser
May not be worth the extra expense.
Would RecommendThe likes include easy setup and straightforward connection to the app, which enhances the overall user experience. However, some dislikes include frequent hub to timer disconnects if they aren't very close (less than 15'), and the automatic weather delay hasn't been triggered yet, sometimes leading to unnecessary watering during rainy conditions. Switching between devices is also seen as burdensome. Nonetheless, the hub's potential to improve with better rain delay functionality and its remote ...
Verified Purchaser
Great item
Would RecommendGreat little item. This smart hub is a time saver and helps me save on my water bill if I know it’s going to rain. If your on the fence about it just take it, you won’t regret it.
Verified Purchaser
Handles more than one timer
Would RecommendEasy install. Covers both watering timers.
Verified Purchaser
This product helps making lawn care easier.
Would RecommendVerified Purchaser
Easy to use
Able to access my water system through my phone.
Verified Purchaser
WiFi for what!
Would Not RecommendSets up fine but not really sure what its doing as software is horrible!
Verified Purchaser
Good product
Would RecommendWorks good , occasionally it loses connection when trying to do manually, but a quick refresh fixes . Otherwise it works great , easy to set up and program.
Verified Purchaser
Would not connect to B-hyve XD 4-Port
Would Not Recommendi put them both within a foot of each other, the app kept telling me to move them closer. tried with android and iphone. returning it back to lowes
Hey there, I'm sorry to hear that you ran into problems when connecting your timer and Wi-Fi hub. Our Orbit support team is happy to help when yo... Read More
Good product. Occasional connectivity issues.
Would RecommendGood product when finally paired. Initial pairing instructions are missing one step. If Your B-hyve hose timer was previously connected and used thru Bluetooth, You have to disconnect Bluetooth connection for this Smart Hub to pair properly.
Verified Purchaser
Hey Mike, thank you for the 4 star review on the B-hyve Smart Hub. Our Orbit support team is happy to assist you if you ever need further assistance,... Read More
Hub converts bluetooth timer to wifi timer
Would Recommend+ Easy to install + Can add on to existing orbit hose timer + Orbit customer service helpful - Not compatible with all orbit hose timers **be sure to get the hub specific for your hose timer as it doesn't exactly specify it anywhere
Verified Purchaser
Hey there, thank you for the 5 star review on the B-hyve Smart Hub. Our Orbit support team is happy to assist you if you ever need further assistance... Read More
Hi there, I'm sorry to hear about your experience with our support team. This device does only work on 2.4 GHz networks, and will not work on 5 G... Read More