
Ratings & Reviews for Ninja Hot and Cold Brew System 5 -Cup Programmable Residential Cold brew coffee maker with Automatic Shut-Off ( Black )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Ninja Hot & Cold Brewed System offers a wide range of brewing options, from single cups to full carafes, and the ability to make both hot and cold beverages. Many users praise the rich, flavorful coffee and tea it produces, as well as its convenient features like the milk frother. However, a significant number of customers have experienced issues with the machine, such as leaking, clogging, and malfunctioning after a relatively short period of use. Some also note that the settings and measurements are not always accurate.
Customer review summary generated by AI, including incentivized reviews.Leaks
Would Not RecommendBought this machine a little over a year ago. About 3 months into owning it, came down one more to a soaked counter and floor. Customer service sent me a new tank, helped the issue for about 3 more months and now it just full on leaks at random. From reading the reviews doesn’t look like it’s an uncommon issue.. too bad I loved ninja products.
From sharkninja.com
Still perfect!
Would RecommendI brought this 2 years ago and I can’t buy another one because this is so perfect!
From sharkninja.com
Love mine
Would RecommendI've had this coffee maker for maybe 4 years now and I still love it. I see some negative reviews but I haven't had any issues with mine. I use mine to make mostly single cups of coffee and tea. I love the function for both! The reservoir does leak if you don't get it "snapped" in but I find it easier to fill up a cup with water and then dump in the reservoir instead of holding it waiting for it to fill up with water. I'd buy this product again. I like it being so versatile to make different s...
From sharkninja.com
Love this coffee maker
Would RecommendI absolutely love this coffee maker!! Of course you do have to clean it regularly but this should be done on any coffee machine. I make single cups and large carafes and never have spillage(unless I use the wrong sized cup). If you ever feel like it’s getting too hot or dispensing an incorrect amount of water, recalibrate it. I love the frother and love trying new recipes with this awesome machine!
From sharkninja.com
Love hate relationship
Would Not RecommendThis is my 2nd ninja coffee maker. I had an older model, which I loved, and I figured a newer one would be better, unfortunately I was wrong. It is constantly leaking. I can’t leave water in the reservoir or I’ll find a puddle of water. I also don’t think it heats up as well. Very disappointed.
From sharkninja.com
Leaks
Would Not RecommendI’ve had this coffee maker for about 5months. No matter what I do it leaks everywhere,
From sharkninja.com
Worst ever
Would Not RecommendI was so excited to get this coffee maker with cold brew, steamed milk options. It leaks all over the place almost every day! This is such an expensive appliance but worth it if it works. I am so disappoinrted. Not what I expect from Ninja.
From sharkninja.com
Not worth the money
Would Not RecommendLets try this review again, first one wasn't approved...I received this as a gift. The first few months it worked great and I absolutely loved. Within a few months I noticed the coffee began to drip everywhere. The coffee does not drip from the basket properly and goes all over my counter and cabinets. Also the steam that is produced while brewing collects on the outside of the basket holder and drips on the counter, beware. Additionally when brewing a cup to-go you never know how much coffee yo...
From sharkninja.com
Not worth the money
Would Not RecommendI received this as a gift. The first few months it worked great and I absolutely loved. Within a few months I noticed the coffee began to drip everywhere. The coffee does not drip from the basket properly and goes all over my counter and cabinets. Also the steam that is produced while brewing goes all over and drips on the counter. I would not trust this coffee system with small children around as you can easily end up with a steam injury, luckily my kids are young adults. Additionally when brew...
From sharkninja.com
Good coffee maker when it doesn't leak
Would Not RecommendI've owned this machine for a few months now. There's a potential design flaw that if the water tank isn't 100% seated correctly, water will leak out and under the machine. This has happened after the tank has been filed, the machine was used a few times, and then it sits for a day - water starts to leak under the machine and all over whatever it's sitting on. This has been at least 6 times I get up in the morning to find the machine sitting in a pool of water, and water all over the floor and c...
From sharkninja.com
Leaks and makes a mess
Would Not RecommendDon't buy this product! The water tank leaks at least once a month. An this to top that off, I work up this morning to half of a pot of coffee on my counter top. The "lever" that controls the flow from the filter to the pot did not function correctly and the coffee overflowed and made a giant mess. Luckily it puddles on my counter and didn't get on my hardwood floors. I would not trust this machine to function correctly to set up the time delay. It requires supervision
From sharkninja.com
I LOVE THIS COFFEE MAKER!!!
I love this coffee maker. I am able to make all hot and cold drinks to my liking! Not to mention with just a switch of the filter, you can make tea! The ONLY thing I would add to this amazing machine is an espresso option! Other than that I use this daily, and have never in two years I’ve owned it had an issue. I also love that it has a ‘cleaning’ setting which I run weekly!
From influenster.com
Love my new Ninja!
Would RecommendBought this a month ago and I’m so glad I bought it! Great cold brew iced tea!
From sharkninja.com
What a Mess
This product has caused nothing but problems for us since we began using it. It becomes too hot and does not drip the coffee into the pot. Rather just outside the range of the pot causing a clean up every use and not enough coffee to drink. We called Ninja hoping it was a problem with the particular maker. Paid them for a new unit and had the same problem. This product should not be sold.
From sharkninja.com
So disappointed
Would Not RecommendI bought this coffee maker less than a year ago. I have already had to buy a new pot because the other one just shattered one day out of no where. Then I started having issues with it not making a full pot of coffee. I clean it regularly. Then it started spilling coffee out of every hole which caused it to spill all over my counter and floor. I replaced the piece with the coffee label on it to see if that would fix the problem. It did for a couple weeks. Now here I am cleaning up a coffee mess o...
From sharkninja.com
We wouldn't trade it for the world!
Would RecommendWe've had our coffee maker for at least 3 years and we have never had any issues. We've gotten to explore its different options and we just love it. It's our best morning companion and visitors always compliment our coffee. A coffee-lover friend once said "this coffee tastes so good, which one is it?" I mentioned a regular all-time brand and she was so impressed, she said it tasted so bad in hers and she threw it away. I just imagine is the coffee maker, which simply makes our lives easier. We...
From sharkninja.com
Excellent Brew every time!
Would RecommendNow that I’ve had my CP301 for 3 years I guess it is time to say something nice, about this wonderful maker! I have brewed 1-2 cups or a full pot everyday since finding it, it has brewed a consistently great cup. I’ve read everybody’s reviews good and bad, and I’m all the way good. The specialty brew setting was close enough for my espresso driven guests to be intrigued. The tea basket is a very versatile perk and the milk frother is great for both branches of caffeinated conversations. In one ...
From sharkninja.com
Perfect for Both Coffee and Tea
Would RecommendI use this machine every morning! I've been a barista for two decades and this is the perfect machine for your coffee and tea needs, whether it is hot or cold. You will feel like you are wearing a green/black apron from your favorite cafe after you get the hang of this.
From sharkninja.com
It has great features. Brews fast and keeps warm
Would RecommendI’m so glad I bought the Hot and Cold Brewer. I love the various brew options.
From sharkninja.com
Awesome coffee maker!!!
Would RecommendBought this Ninja a month ago and absolutely love it!! Been making coffee and tea for over 30 years and best coffee maker I’ve ever owned! If you buy one, get the one with glass carafe not thermal pot, you won’t regret it!!!
From sharkninja.com