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Wifi 710 710-Sq. in Black Smart Electric Smoker

Ratings & Reviews for Masterbuilt Wifi 710 710-Sq. in Black Smart Electric Smoker

3.7
396
Review
 3.7 out of 5
396 Reviews


65% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The smoker has a mix of positive and negative feedback. Customers found it easy to use with convenient features like WiFi connectivity and a digital control panel. Many reported getting great, flavorful results. However, reliability and build quality issues were common, with problems like the smoker not reaching the set temperature and connectivity problems. While some were satisfied, many were dissatisfied and returned the product.

Customer review summary generated by AI, including incentivized reviews.
396 Customer Reviews

Would Recommend

[This review was collected as part of a promotion.]

May 19, 2025

From masterbuilt.com

Would Recommend

[This review was collected as part of a promotion.]

May 19, 2025

From masterbuilt.com

Would Not Recommend

The smoker itself works great. The WiFi part of it is not worth the extra money. Doesn’t stay connected. The app freezes up. When it does connect, the app and the smoker digital display don’t correspond with same readings.

May 12, 2025

From masterbuilt.com

Digital WIFI smoker doesn’t work digitally

Would Not Recommend

The grill seems good, but the app is terrible. If you open the door it disconnects and it won’t reconnect. The only way to to get the smoker to reconnect is to remove the smoker from the app and repair it. I also bought extra temp sensors and they don’t work either. Don’t waste your money trying buy the one that is supposed to work digitally.

May 12, 2025

From masterbuilt.com

Response from Customer Support

Thank you so much for taking the time to review your product. Please refer to the instructions below for guidance on how to use the app after opening ... Read More

Customer SupportMay 12, 2025

junk that doesn't get to temp

Would Not Recommend

I couldn't figure out why a boneless pork butt kept taking 12-14 hours until I threw in an ambient probe... this piece of junk reads that's it's at 235⁰ but actually cooking around 206⁰. I had to crank it to 275⁰ just to scrape 230-235⁰. buyer beware

May 10, 2025
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Response from Masterbuilt Tech Support

We appreciate the time you took to share your feedback with us. Your insights are invaluable in helping us improve our services and ensure a better e... Read More

Masterbuilt Tech SupportMay 12, 2025

Masterbuilt

Sucks

I used it 5 times. Now is doesn't work. I can't even find a new control panel replacement.

May 10, 2025

From masterbuilt.com

Response from Customer Support

Thank you for your review. A customer service representative will contact you via email within the next business day.

Customer SupportMay 12, 2025

easy to use

Would Recommend

it is so great to be able to go about other chores and projects and be able to see what is going on with the smoker on my phone ! So easy to use , and it sure does taste good when it is done ! This is the third Masterbuilt I have purchased , and by far the best choice yet !

May 6, 2025

From masterbuilt.com

Nice Smoker, Check for Damage

Would Recommend

Nice smoker! Very easy to use if you are a beginner. Arrived with pretty significant dents on it. Not sure if the manufacturer or Lowe’s is to blame. Make sure to inspect thoroughly before putting the whole thing together!

May 2, 2025
Verified Purchaser
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Response from Masterbuilt Tech Support

We appreciate the time you took to share your feedback with us. Your insights are invaluable in helping us improve our services and ensure a better e... Read More

Masterbuilt Tech SupportMay 9, 2025

Masterbuilt

Disappointed

Would Not Recommend

Digital setting is way off from actual temperature inside the smoker. Used it twice now and same thing. Very disappointed that I spent good money on it.

April 27, 2025

From masterbuilt.com

Response from Customer Support

Thank you for your review. A customer service representative will contact you via email within the next business day.

Customer SupportApril 29, 2025

better than Pellet

Would Recommend

Have/Had a pellet smoker, it did a good job, but it never really had a smoke flavor like a wood burner, So I purchase 710-unit hands down this is legit, I can get the smoke flavors that I could not achieve with the pellet smoker, addition I got the cold smoker addon .. 100% worth it

April 24, 2025

From masterbuilt.com

So easy making the best around.

Would Recommend

I have had all kinds of Smokers. From the Home Shop made to expensive on-line purchased wood fired smokers. None have come close to the ease of this Masterbuilt 710 WI-FI. Love to sit inside and keep an eye on my favorite food. Better than Best, and sinks the rest.

April 24, 2025

From masterbuilt.com

Perfect heat control

Would Recommend

I have two smokers both electric 40”. A full rack of baby back ribs fit perfectly-no need to half the racks like in a 30” smoker. The electric heating element maintains perfect temperature throughout the cooking time for the most tender finished ribs. So easy I just set the heat and 4-6 hour cooking time and walk away -so easy.

April 24, 2025

From masterbuilt.com

electric smoker

Would Recommend

great smoker. only drawback is you need to plug it in. love the wifi connectivity.

April 23, 2025

From masterbuilt.com

Good Eatin

Would Recommend

I have my second Masterbuilt smoker, both have allowed me to make many great meals for myself and my family. I love making smoked pork butt. We love the way it turns out and, it's so much cheaper than buying BBQ.

April 23, 2025

From masterbuilt.com

WiFi is the lazy smoker Mode!

Would Recommend

Load the water pan, fire up the power, fill the wood tray, and place the layers of meats you’ve chosen and sit back. In an hour check to add a few wood chips, or maybe flip the meat, but, dinner it on!

April 23, 2025

From masterbuilt.com

Digital Electric Smoker?!

Lemme tell y'all 'bout this Masterbuilt 710 - she ain't my granddaddy's smoker, but that WiFi control is slicker than pork fat on a hot summer day! Four racks handles my weekend cookouts, and that side chip loader means I can keep addin' flavor without disturbin' my meat's beauty sleep. My smoker friends laugh when I show up, until they taste my bark. Not competition-worthy, but my brisket don't know it's electric!

April 23, 2025

From masterbuilt.com

Set It & Forget It – Easy Smoking with WiFi

Would Recommend

The Masterbuilt 710 WiFi Electric Smoker has made smoking incredibly simple. I love being able to control everything from my phone — I can check temps or adjust settings without hovering over it. The digital controls are intuitive and the smoker heats up quickly and maintains temperature well. I’ve done pulled pork, ribs and even smoked mac & cheese — all turned out flavorful and tender. Cleanup is easy too. If you want low-effort, high-reward smoking, this unit is perfect.

April 23, 2025

From masterbuilt.com

Great smoker , easy to use , works with no problem

Would Recommend

Wife got me one about 8 years ago , loved it used it almost every weekend , added the gravity feed smoker box on side and it works great , had to retire it after 8 years of heavy use for a new one , proud to say have had the best results from this smoker from doing ribs, turkey, butts and vent done venison jerky and smoked cheese, would recommend this to anyone looking to many more years of using this product

April 23, 2025

From masterbuilt.com