
Ratings & Reviews for Masterbuilt Wifi 710 710-Sq. in Black Smart Electric Smoker
Ratings may include incentivized customer reviews.
What Customers Are Saying
The smoker has a mix of positive and negative feedback. Customers found it easy to use with convenient features like WiFi connectivity and a digital control panel. Many reported getting great, flavorful results. However, reliability and build quality issues were common, with problems like the smoker not reaching the set temperature and connectivity problems. While some were satisfied, many were dissatisfied and returned the product.
Customer review summary generated by AI, including incentivized reviews.Great customer service
Would RecommendI bought the smoker. Still have not used it waiting for monsoon season to get over. But can’t wait for it to be a ver. Customer service at Lowe’s was what wonderful. Charlie was the name of the person that took care of me when I got my credit card and bought the smoker. He was very helpful. I will be buying more items at Lowe’s at Sierra Vista, Arizona.
Verified Purchaser
Totally regret purchasing
Would Not RecommendEvery time the door is opened SYNC message comes on and smoker continuously beeps. After closing door, temperature continues to drop, have to unplug smoker and start everything up again. Instructions for rib recipe calls for spraying ribs every 30 minutes. Had to skip that, otherwise I'd have to start everything up again every 30 minutesfor 4 hours. Taking smoker back tomorrow. DO NOT PURCHASE THIS PIECE OF GARBAGE.
From masterbuilt.com
Thank you for your review on the Masterbuilt 710 WiFi smoker. When the door is opened, the smoker enters a “holding state,” causing a beep and tempora... Read More
All the features I am searching for
Would RecommendI've never purchased A master built smoker or anything but just researching them and reading about them I'm destined to buy one sooner or later and I'll let you know just how it worked out
From masterbuilt.com
DO NOT BUY! Bricked after 2 uses
Would Not RecommendIf I would have written this after the first 2 times I used it, it would be 5 stars. But now, if I could give this zero stars, I would. I went to start it to cook my 3rd set of ribs this summer. The temp showed 250 and would not budge. I had it under a cover to keep it safe, but now, it’s essentially scrap metal with WiFi capability. Just get a regular non-“smart” smoker.
From masterbuilt.com
Thank you for your review. For best performance, preheat the smoker for 30–45 minutes at the desired temperature before adding food. Plug the smoker d... Read More
It's fine, but the tech is unreliable
Would Not RecommendSmoker has been ok. Have had some good cooks with it, but it's fought me a lot as I try to use it more. App disconnects constantly (the antenna being on the bottom of the smoker probably doesn't help that). The temp sensor and the probes are junk and don't give accurate temp readings. I just use an internal thermometer, a good temp probe, and a timer instead of relying on the masterbuilt stuff. Also, don't waste your money on the cover "designed for it". It fits like you're using a cover for ...
From masterbuilt.com
Thank you for your review. Please note that temperature readings from external thermometers or probes cannot be directly compared to the controller or... Read More
Perfect entry tier smoker
Would Recommend[This review was collected as part of a promotion.] Buy this before you drop a bunch of money on expensive equipment. You'll get comfortable with the smoking process quickly, and if you decide to upgrade you can still use the 710 for smaller meals/sides.
From masterbuilt.com
smoker good/ app terrible
Would Not RecommendThe smoker itself seems to work ok but the app is hot garbage. Loses connection to the smoker if you look at it funny mid smoke. Trying to set temp is hit and miss. Temp probe worked for 4 hours then is no longer recognized
From masterbuilt.com
Thank you for taking the time to review the 710 WiFi Digital Electric Smoker. For connectivity concerns with the app, moving the unit closer to your r... Read More
Arrived damaged
Would Not RecommendWe paid $79 to have this item delivered and it arrived damaged. I'm sure this is inoperable!
Verified Purchaser
We're sorry to hear your item arrived damaged. If your purchase was made recently, we recommend contacting the retailer directly to request an ex... Read More

Reviews?
Would RecommendWondering why the reviews are the same exact ones as on Home Depots????
Great results
Would RecommendAfter using pellet smokers for the past several years this was my first attempt to use a dedicated smoker. The results were amazing and I'm really happy with the purchase.
Goo job
Would RecommendAverage Smoker
Would RecommendDoesn't keep a consistent temperature, but da food still good!
From masterbuilt.com
Thank you for reviewing the 710 Wifi Digital Electric Smoker! We’re glad to hear the food still turned out great. For the best temperature consistency... Read More
Terrible construction
Would Not RecommendI bought a Masterbuilt electric smoker expecting decent quality, but the interior started rusting far sooner than it should have. Despite proper cleaning and storage, the inside is now so rusted that metal is flaking off and the unit feels unsafe to use. The racks and interior panels are heavily corroded, and it’s nearly impossible to clean without scraping off more rust. For a product designed to handle moisture and heat, this level of deterioration is unacceptable. A smoker shouldn’t become a...
From masterbuilt.com
Thank you for taking the time to review the 710 Wifi Digital Electric Smoker. Regular cleaning and maintenance are important to help extend the life o... Read More
Get ready for effortless smoking.
Would RecommendGreat product. Easy to assemble.
Verified Purchaser
Great smoker
Would RecommendEasy to set up
Verified Purchaser
Not like my old masterbuilt
Would Not RecommendIf you smoke at cooler temps this unit will disappoint. Operation manual basically states this. Will not produce smoke at lower operating temperatures just crank it up wide open for 8-10 minutes to make smoke. Translation: ruin you finished product. Smoking meat is a science and an art. Repeatability is mandatory. Randomly altering temps to create smoke is clown car level nonsense. Loved my old masterbuilt smoker with two independent heat elements one for smoke generation and one for temp. Ver...
From masterbuilt.com
Thank you for taking the time to review your smoker. We recommend Pre-heating your smoker for 30 to 45 minutes at desired cooking temperature before l... Read More
It's a work horse!
Would Not Recommend[This review was collected as part of a promotion.] I received the smoker as a christmas gift about 4 year ago. I kept it on my deck covered with its cover. Rain, shine, snow; this recent winter storm let it covered with snow; and is working great. I've made Brisket, loins, Ribs, Salmon, Pork but, chicken and turkey. My only neg is the cover gets brittleand breaks, the grill trays are getting corroded, the back grease collection tray is rusted but lol is been 4 years... It's ready for the summer...
From masterbuilt.com
Thank you for your 5 star review!