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TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

Ratings & Reviews for LG TurboWash 3D Agitator Smart Compatible Large Top-Load Washer ( Graphite Steel ) ENERGY STAR

4.3
875
Review
 4.3 out of 5
875 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine delivers excellent cleaning performance, with customers reporting that clothes come out very clean and fresh. It has a large capacity that can handle big loads, and its quiet operation and efficient spin cycle help reduce drying time. Customers praise the convenient features like the deep fill option, remote start, and end-of-cycle tune. While a few customers experienced issues like insufficient water fill or premature breakdowns, the majority of customers are very satisfied with the quality, value, and ease of use of this appliance.

Customer review summary generated by AI, including incentivized reviews.
875 Customer Reviews

Nice Washer

[This review was collected as part of a promotion.] This seems to be a great washer but it had a couple of flaws the top made a clicking noise which they were able to remedy but it was a little difficult to hook up to the blue tooth remote start. Also trying to receive the rebate promised was a reallllll nightmare. Took about 15 calls to figure out what was wrong.

November 4, 2024

From lg.com

Happy!

Fantastic washer and dryer. I am very happy with my purchase

October 23, 2024

From lg.com

Response from LG Digital Care Team

Hey Nikki. Thanks for sharing your feedback on your LG washer and dryer! We're thrilled to hear you're so happy with your purchase. It's always great ... Read More

LG Digital Care TeamMarch 24, 2025

Love it

I love it is easy to use and I can do larger loads with no issue. I love the feature to remote start it.

October 19, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Washer (WT7405CW) model. This unit i... Read More

LGFebruary 27, 2026

Disappointed in washer First machine replaced second machine major parts replacement

October 14, 2024

From lg.com

Response from LG Digital Care Team

Hey Fred! We appreciate you telling us about your LG washer experience. Our goal is to create long-lasting appliances that you can count on, supported... Read More

LG Digital Care TeamOctober 15, 2024

Many wash options

We bought this for our lake home. The large capacity is great for beach towels.

October 12, 2024

From lg.com

Response from LG Digital Care Team

Hi Laura, we understand and appreciate you taking a moment to share your experience. It’s great to hear that your LG 5.3 cu ft Mega Capacity Smart Wi ... Read More

LG Digital Care TeamFebruary 14, 2026

Pretty good

Would Recommend

Been using this for about a year now and so far no malfunctions or errors. Cleans well and works great compared to washers we've got in the past. Definitely recommend. Will update if any thing goes wrong in the future.

October 4, 2024
Verified Purchaser
Was this Review Helpful ?

Great features. Easy to use and understand.

[This review was collected as part of a promotion.] I love our new washer. The tub is large. The controls are easy to understand and use.

September 22, 2024

From lg.com

Response from LG

Hi, Durward! We appreciate you sharing your experience with your LG Washer. It’s great hearing that the large tub and easy‑to‑use controls are making ... Read More

LGMarch 17, 2026

Has everything l wanted plus more

[This review was collected as part of a promotion.] Looks very nice, has a huge tub & fits my bulky king comforter easily with room for more, and l love that l can deep fill with water!

September 16, 2024

From lg.com

Response from LG Digital Care Team

Hi there, thanks for sharing your feedback. It’s great to hear your LG WT7405CW has been such a good match for what you were looking for. The large ca... Read More

LG Digital Care TeamMarch 21, 2026

Thumbs up

Overall I’m satisfied with washing machine. Even though I have not been able to connect to wifi.

September 12, 2024

From lg.com

Response from LG Digital Care Team

Hey there! Thanks for sharing your LG washer experience with us. We're super glad to hear that you're enjoying your laundry companion so far! Connecti... Read More

LG Digital Care TeamSeptember 12, 2024

Nice washer

Would Recommend

Love this washer. Does queen size comforters beautifully. Clothes seem cleaner than with impeller washer. Normal wash cycle doesn't use enough water. About half the clothes don't get wet. Have to use the deep wash cycle for normal loads which I don't mind since I only do 1-2 loads a week.

September 11, 2024
From TurboWash 3D Agitator Large ( 5.3-cu ft ) Top-Load Washer ( White ) Verified Purchaser
Was this Review Helpful ?

Easy to operate all functions.

Happy with purchase, works as it is supposed to. Will most likely purchase matching drier.

September 3, 2024

From lg.com

Response from LG

Hi, Dan. Thank you for sharing your experience with the LG Washer (WT7405CV) model. It’s great to hear that it’s working exactly as it should. This un... Read More

LGMarch 21, 2026

Great product

I bought it 4 months ago and everything is fine. The cleaning line on the washing machine and the cycles are fine

August 23, 2024

From lg.com

Response from LG Digital Care Team

Hi Garcia, we’re glad to hear your LG WT7405CW Top Load Washer has been running smoothly these past four months. It’s great that the cleaning performa... Read More

LG Digital Care TeamApril 3, 2026

All the choices for settings is phenomenal.

I love my new LG washer! I will never own another brand and cannot say express how much I love using the many choices it offers. If you’ve never had a washer with an agitator, you need to get this one. It cleans remarkably well.

August 6, 2024

From lg.com

Response from LG

Hi, Joyce! Loving the enthusiasm you’ve got for that LG Washer — it’s awesome to hear it’s become the kind of machine that makes laundry feel easy and... Read More

LGJuly 1, 2026

Great features

[This review was collected as part of a promotion.] Product tears cloths. Reported for warranty and the agitator was replaced (it had plastic flash that was causing the cloth damage). Have only used once after the change so I need to see if the problem was fixed.

July 30, 2024

From lg.com

Response from LG

Thank you for sharing your experience with the WT7405CW. We’re glad to hear that the agitator was replaced to address the issue. After using the machi... Read More

LGJuly 30, 2024

installation

Would Not Recommend

This whole installation was a complete disaster. The guy came to install it. Told me I needed a part that my old washer hookup was outdated. It was installed in 2007. I went to get part that he told me which was 100.00 fittings. It was the wrong part. Then, when he talked to my husband, he said we needed a plumber for a shut-off valve. The shut-off is under sink, but was able to take the old one. If we pick up the right fitting, then he could then install it for an additional fee. 219.00 for ...

July 24, 2024
Was this Review Helpful ?
Response from LG Digital Customer Care

Hi, Lisa. Thank you for taking the time to share your experience with the LG Washer (WT7405CV) model. We understand the importance of a smooth and ha... Read More

LG Digital Customer CareJuly 26, 2024

LG

they don't make them like they use to.

[This review was collected as part of a promotion.] looks good, hard for 5ft 1 person to retrieve clothes very deep, almost feel in, the lid falls on your head, has nothing holding it in place to stabilize it, dangerous. it has broke and would not drain. clothes do not come clean especially white socks. would not recommend this model

July 23, 2024

From lg.com

Response from LG

Hi, there. Thanks for sharing your feedback on your LG Washer (WT7405CV) model. We understand how important it is for your laundry appliances to work ... Read More

LGJuly 31, 2024

Would really give zero stars if I could. We’ve had 2 in a row and they have both been messed up!! It makes this ear piercing, crazy loud metal to metal grinding sound! It’s terrible. Washed one load in the first one then it started. They brought a new one and I didn’t even get one load?! What in the world!

July 16, 2024

From lg.com

Response from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you've had two consecutive LG WT7405CW washing machines that have failed to meet your e... Read More

LGJuly 17, 2024

Lacks appropriate water level

[This review was collected as part of a promotion.] Lacking the button to select the water level size. Since this is a “smart” washer it measures your load somehow yet it never gets all the clothes wet. You will have clothing (or other items) never even get a splash of water unless you use the bedding or deep wash cycle, etc…which seems dumb. Clothes don’t come out smelling clean and sometimes still with spots. definitely didn’t consider the water level when buying this machine, I wish I could r...

July 9, 2024

From lg.com

Response from LG

Hi, Julie. Thank you for communicating with us and sharing your feedback on your LG Washer (WT7405CW) model. We understand how important it is for you... Read More

LGJuly 10, 2024

Clothes are not washed properly.

[This review was collected as part of a promotion.] We bought the set of washer and dryer because we had previous own a set for over 15 years and were happy with the brand. After trying out our new washer for 5 months we are so unhappy and call for a replacement and we’re not getting any help on replacing the washer for another model.

July 9, 2024

From lg.com

Response from LG

Hi, Myrna. Thank you for sharing your feedback on your LG Washer (WT7405CV) model. We understand how important it is for your laundry appliances to wo... Read More

LGJuly 9, 2024

Wonderful washer!!

I’m an old school person who loved her old fashioned machine. We purchased this just over a month ago and I am loving it! What took me almost two days to do laundry now takes a day or less. I even was able to wash my king size comforter in it and still had room! I’m not short, but I can hardly get the clothes from the bottom it’s so big! Plus, I am still learning all the features! Sure made a believer of me!

July 8, 2024

From lg.com