
Ratings & Reviews for KitchenAid 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker ( Black Ore ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the refrigerator for its sleek, modern design and counter-depth fit that maximizes kitchen space. Most highlight impressive storage capacity, efficient organization with adjustable shelves, and quiet, reliable cooling performance. Many commend the convenient ice and water dispenser with filtered water quality, though some note the dispenser runs slow and water lacks coldness. A few report minor issues like squeaky doors, insufficient freezer bins, or occasional mechanical failures. Overall, reviewers consider it a dependable, attractive appliance worth the investment.
Customer review summary generated by AI, including incentivized reviews.Excellent replacement of our old Kitchen Aid
Would Recommend[This review was collected as part of a promotion.] Excellent replacement of our previous KitchenAid refrigerator that lasted us nearly 20 years.
From kitchenaid.com
We love the new look and are very pleased with it
Would RecommendFrom 28.7-cu ft Standard-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Great refrigerator
Would RecommendGreat quality
From 20.85-cu ft Counter-Depth 36-in Wide Side-by-Side Refrigerator with Ice Maker Fingerprint Resistant Stainless Steel ) ENERGY STAR Certified Verified Purchaser
Kitchenaid side by side Refrigerator
Would Recommend[This review was collected as part of a promotion.] I am impressed with this refrigerator's capacity and functionality. It has a "clean" look to it and lots of smart features such as the pull-out cold-cut drawer, which was unexpected but very useful. Illumination is very good and the fridge seems to be extremely efficient. I love the look of the two doors and the handles are particularly substantial--the ribbing makes for an easy grip. I also really like the self-closing function, which many oth...
From kitchenaid.com
Lots of freezer space
Would Recommend[This review was collected as part of a promotion.] I meal prep a lot and the ability to stack items in the freezer is really important to me.
From kitchenaid.com
Enjoying my new Fridge
Would Recommend[This review was collected as part of a promotion.] I have enjoyed my KitchenAid refrigerator. Even though I chose a countertop depth model, the inside has plenty of space. It's nice and bright and its easy to see everything. My only complaint is at first I thought it was a little noisy, but I've gotten used to it and decided this is not a reason to deduct any stars. Would buy again!
From kitchenaid.com
Solid purchase
[This review was collected as part of a promotion.] This unit so far has been well worth it. Even though this is on the smaller size, it really doesn't seem like it. We find it has plenty of room for all our our needs. It keeps everthing nice and cold, although some items do get colder than others on certain shelves or locations. This isn't a bad thing, just something we have to keep in mind when storing items. There is plenty of light no matter how much we pack into it. The ice maker keeps up...
From kitchenaid.com
Nice features
[This review was collected as part of a promotion.] Overall we are very pleased with this refrigerator. Pros - perfect counter depth for our smaller kitchen; attractive handles that do not show finger prints, plus are easy to grip; pull-out shelf is very handy; relatively quiet operation; pyramid shape ice cubes (much better in a small glass than crescent shape); and measured fill water option (perfect for coffee maker). Cons - refrigerator shelves are fixed which limits where to store taller i...
From kitchenaid.com
save electice
Would Recommend[This review was collected as part of a promotion.] ice maker really loud, the lights inside are good good, saves on electrics, has just the right space inside, fit in the space in my house, freezer is just right,
From kitchenaid.com
Sleek design inside & out
Would Recommend[This review was collected as part of a promotion.] This refrigerator is nicely designed with pro style handles and a pretty grey interior with wood-look accent on a drawer front. The refrigerator details coordinate well with my range and microwave drawer from different manufacturers.
From kitchenaid.com
Great Appliance!
Would Recommend[This review was collected as part of a promotion.] This refrigerator was perfect for our kitchen space! It provides the capacity, lighting, and most importantly, the cooling needed for our food storage needs. We are very happy with our purchase and would definitely buy this make/model/brand in the future.
From kitchenaid.com
A Piece of Art
Would Recommend[This review was collected as part of a promotion.] The refrigerator is a piece of art. I love the color and the look of the counter depth in a kitchen. The capacity is different than a standard refrigerator . You are giving up space to shove items in the back of the shelves. I was concerned prior to buying that I would miss the extra space. I have found that we keep it organized and cleaned out. I give this item a five star. If I could make one change on the design it would be to make a s...
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
Great details
Would Recommend[This review was collected as part of a promotion.] I love how bright the fridge is and the wood detail makes it feel luxery
From kitchenaid.com
Overall pretty good with a couple minor issues
[This review was collected as part of a promotion.] We’ve had the fridge for about 9 months. This inside is nice and bright and has lights that allow you to see everything. I like that the ice bin is on the door so the whole side of the freezer is available for food items. It’s a bit smaller than I expected but it’s counter depth so I should have expected that. We had an issue that’s apparently an ongoing problem with the ice maker. It was annoying but KitchenAid did cover it under warranty and ...
From kitchenaid.com
Great refrigerator
Would Recommend[This review was collected as part of a promotion.] A very good looking, stylish refrigerator. The space is swell organized to provide a good amount of storage space. The ice maker is very convenient to use and produces a large amount of ice. I especially like that I can access ice via the dispenser and by opening the door and getting ice directly from the bin.
From kitchenaid.com
Great features and easy to use.
Would Recommend[This review was collected as part of a promotion.] Good capacity and it is very efficient. Uses low amount of electricity. Good lighting on door. Gives correct time. Adapted well for need in our kitchen.
From kitchenaid.com
Good organization & storage
Would Recommend[This review was collected as part of a promotion.] I like the organization of the frig with deep door shelves. Easy access with pull out compartment. The lighting took some getting used to because interior is gray not white so seems darker. I appreciate that temp of frig & freezer are shown on exterior display.
From kitchenaid.com
Fits great with my kitchen decor!
Would Recommend[This review was collected as part of a promotion.] Overall, I like my new refrigerator/freezer. It has ample storage and the ice machine is working after being replaced. I feel the shelving could be more sturdy as I worry at times that the door shelves could give way. It appears to run smoothly and keeps my food nice and cold. I enjoy the water and ice dispensers.
From kitchenaid.com
Great look, great capacity!
Would Recommend[This review was collected as part of a promotion.] Sharp look. Great capacity. Doors have a tight feel—sealed tight!
From kitchenaid.com