
Ratings & Reviews for KitchenAid Standard-Depth 19.7-Cu. Feet 3 -Door French Door Refrigerator with Ice Maker with water dispenser ( Black Stainless Steel with PRINTSHIELD Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a sleek, modern design with a spacious interior and convenient features like an interior water dispenser and ice maker. Customers appreciate the adjustable shelving and overall organization. However, some report issues with the quality and durability of certain components, such as flimsy plastic drawers and bins. A few also mentioned problems with the door seals and alignment, as well as limited freezer space compared to the refrigerator section. Overall, the product provides a good balance of style, functionality, and storage capacity, but users should be aware of the potential quality control concerns.
Customer review summary generated by AI, including incentivized reviews.Love my new frig!
[This review was collected as part of a promotion.] Love my new KitchenAid French door frig! Spacious and easy to organize.
From kitchenaid.com
Great appliance.
[This review was collected as part of a promotion.] I bought this item as a replacement for the exact same model that failed after 10+ years. It fits perfectly in a tough spot. When installed one side was slumping. I was promised a tech would contact me to schedule an appointment to help sagging door. Nothing.
From kitchenaid.com
Kitchen Aid is Good!
[This review was collected as part of a promotion.] I love Kitchen Aid appliances. My old Kitchen Aid side by side lasted 21 years. Good old faithful! I am now getting use to French doors and bottom freezer. So far so good. There are cracks in the bottom drawer of the freezer. The dealer said they would order new and replace. Otherwise I would have given 5 stars.
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
Bad service and more problems
Would Not RecommendBought the fridge in May '23. In June '25, the compressor died. Took 2 weeks to get the fridge fixed. We had to buy a small fridge and freezer to survive !!! The tech replace the compressor and, now, the fridge is making a loud and constant noise that seems to come from the gas circulating. I told the tech but he answered "That is normal, it is specify in the user manual" !!! He also mentionned that Kitchen Aid (Whirlpool) had problems with the original compressors so, the new one are more p...
From kitchenaid.com
Wonderfully spacious
[This review was collected as part of a promotion.] I love this refrigerator! So much space and the ability to adjust the shelves are wonderful. There is lots of room and this has become my prep fridge. I keep my salad fixings and healthy snacks in here. Awesome features!
From kitchenaid.com
Nicely designed interior
(This review was collected as part of a promotion.) Nice design but lost 1 star for not being so energy efficient.
From kitchenaid.com
Warning - Terrible quality!
Purchased this refrigerator August 2024 and finally got it delivered October 2024. The quality of this product is terrible. The interior is so fragile a water bottle will crack it! I've had a frozen foods drop on my 20 year old fridge in the garage and they bounce off. This 8 month old fridge cannot handle a water bottle! I would recommend anyone stay away from this refrigerator. The quality and craftsmanship are just not there. I don't know if the warranty would even cover this but there'...
From kitchenaid.com
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions ...
defective design and materials
[This review was collected as part of a promotion.] second one, same problem, split seal between doors
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand...
Decent fridge.
Would Not Recommend(This review was collected as part of a promotion.) Seems to work quite well, but the fridge is overly cold on the top shelf (even after several setting adjustments) and the main crisper drawer squeaks, as does the freezer pull out. The water dispenser always drips two or three times after filling glass.
From kitchenaid.com
Hello! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions or concer...
Dissatisfied
[This review was collected as part of a promotion.] I purchased this refrigerator 8 months ago and it is freezing the food in the refrigerator. Contacted the manufacturer (as it’s still covered by Kitchenaid) over a eeek ago and no one has come out to repair the problem. So, in addition to it being a faulty appliance, their customer service and response time is bad. Meanwhile the food in my refrigerator is freezing and has to be thrown out and no reimbursement provided.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand...
Noisy
[This review was collected as part of a promotion.] Bought a month ago in an emergency but it makes way more noise than anticipated and will have to look for a different refrigerator. Too bad wanted to buy American made.
From kitchenaid.com
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator. We actually have a hand...
Good buy, but make sure to check out the freezer
[This review was collected as part of a promotion.] Does the job, but the freezer size is somewhat limited. Have to be careful with how much frozen food we buy, since the freezer can't accommodate as much as I'd like it to.
From kitchenaid.com
Very Nice Looking, But...
I have had this refrigerator for 5 years now. I wanted a French Door fridge and this really was about the only French door fridge from any manufacturer that would fit my limited space. Plus it matches my KitchenAid slide-in gas stove which I have been very happy with. The fridge has worked well and runs quietly. My problem is the interior quality and design of the plastic drawers, and the bottom compartment of the left side door. The crisper drawers don't fully close, haven't from day 1. At the...
From kitchenaid.com
Not very practical
Would Not Recommend(This review was collected as part of a promotion.) I received this fridge a few months ago, purchasing the design because my husband wanted a bottom freezer and double doors. It is not terribly practical as there is very little space for bottles and a virtually useless plastic storage area for lack of a better word, on the left hand door. The left door has to be intentionally pushed closed and makes a loud thud when doing so, shaking items inside.I much prefer a standard old fashioned fridge...
From kitchenaid.com
Hi, Consumer2 ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@whirlpool.com with your model, serial, and phone number; Please in...
Good Not Great
Would Recommend[This review was collected as part of a promotion.] Works well. Freezer and frig temperatures are cold. Ice maker makes plenty of ice. Storage is adequate. Butter dish does not fit in the top slot on the door as illustrated. Called for information but KitchenAid was unable to explain or fix. Wound up putting the butter dish lower on the door and lived with it.
From kitchenaid.com
Happy with our new refrigerator.
Would Recommend(This review was collected as part of a promotion.) Pretty happy with our new refrigerator and stove. The interior layout is excellent and installation was easy, plug and play. We did not install the ice maker and water dispenser. Just something we would seldom if ever use. My only criticism is the high pitched noise from what I am guessing is a motorized vent. We have a very small house and our TV room is right next to the fridge. It can be annoying at times.
From kitchenaid.com
Good, solid, and insightful.
Would Recommend(This review was collected as part of a promotion.) I love it. It’s been 1 month. I was an LG guy…but I like this way better. It’s intuitive…all the little things.
From kitchenaid.com
So, so
[This review was collected as part of a promotion.] The water dispenser has a drip, otherwise we like it
From kitchenaid.com
(This review was collected as part of a promotion.) Been installed for a month and like the storage components and capacity
From kitchenaid.com
Hello, Danrav! Thank you for taking the time to review your KitchenAid appliance. We want to be a brand you can trust! Should you have any questions o...