
Ratings & Reviews for KitchenAid Standard-Depth 19.7-cu ft 30-in Wide with Ice Maker ( Black Stainless Steel with PRINTSHIELD Finish )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a sleek, modern design with a spacious interior and convenient features like an interior water dispenser and ice maker. Customers appreciate the adjustable shelving and overall organization. However, some report issues with the quality and durability of certain components, such as flimsy plastic drawers and bins. A few also mentioned problems with the door seals and alignment, as well as limited freezer space compared to the refrigerator section. Overall, the product provides a good balance of style, functionality, and storage capacity, but users should be aware of the potential quality control concerns.
Customer review summary generated by AI, including incentivized reviews.FAILED IN LESS THAN A YEAR
Would Not RecommendIt started with condensation on the doors, dripped onto the drawer, freezer failed, everything warm! Less than a year. Hoping our limited warranty will fix this. I shall update.
It’s ok
Would Recommend[This review was collected as part of a promotion.] Bought on sale, last year‘s model. Replaced 24-year-old still working Amama. Watch the front doors. You have to open both just to use one of the two bottom drawers.
From kitchenaid.com
[This review was collected as part of a promotion.]
From kitchenaid.com
Kitchenaid fridge
(This review was collected as part of a promotion.) Great design. Love the movable shelf to turn it in half for tall items. Sleek design with hidden water dispenser
From kitchenaid.com
water leaks
Would Not Recommend[This review was collected as part of a promotion.] Unit still leaking water from dispenser, tech has replaced lines, valve, tank etc on six different repair trips but still dumps water on the floor. Tech support says water pressure is to high but we have a valve which we have set 3/4, 1/2 and 1/4 and still a problem
From kitchenaid.com
Love my Kitchenaid appliances.
Would Recommend(This review was collected as part of a promotion.) This is a great refridgerator, solid constuction, and the drawer ice maker is fantastic. we've become kitchenaid customers for all our major kitchen appliances. The handle styling in particular is very high end and functional. It ended up inspiring our cabinet pulls.
From kitchenaid.com
Surprisingly roomy
[This review was collected as part of a promotion.] My husband and I had an old 16cu too mount and we were constantly running out of freezer space. We also do not have a water hook up, so this fridge was perfect. The freezer has much more space and the fresh food section as well has a lot of room. Initially the shelf situation looked disappointing and I wasn’t sure how it was going to work but it’s surprisingly roomy! Love it! I did also want it in white but was unavailable through my supplie...
From kitchenaid.com
REfrigeraror
Would Recommend[This review was collected as part of a promotion.] So far so good shelf spacing could be different that is the problem with models from any manufacture
From kitchenaid.com
Works great!
Would Recommend[This review was collected as part of a promotion.] Seems to keep all areas cold and I like the drawer designs and the side storage as well.
From kitchenaid.com
Mostly good
Would Recommend[This review was collected as part of a promotion.] All good, except fingerprints on the stainless door
From kitchenaid.com
I do like the fresh water feature and the ice make
(This review was collected as part of a promotion.) Now that I have had time to use and store things in my refrigerator, I am not quite sure what the "fresh" storage space is on the door? I mean, its so small, what would I put in there that wouldn't be so heavy it would tear that clear plastic container off the door? As well, I find that the second shelf, despite having the ability to slide a portion of it to the back to create space for larger/taller items, isn't really sufficient space for al...
From kitchenaid.com
Difficult features
(This review was collected as part of a promotion.) This new fridge was in our show home when we bought it. The shelves have a space at the back and things fall back if you are not careful. The interior water dispenser is awkward to use where it’s located. The seal on the fridge sweats alot not sure how great the seal is. Otherwise the space in the fridge and lower drawer is good.
From kitchenaid.com
Hello Lynn25. We are sorry for the trouble you are experiencing. If this is something we could assist you with, please email us at canadasocial@whirlp...
Efficient and easy to understand.
[This review was collected as part of a promotion.] Works as advertised, easy to comprehend and operate.
From kitchenaid.com
It’s small enough but powerful
(This review was collected as part of a promotion.) This is an excellent fridge.It does what it was designed to cool food.
From kitchenaid.com
Design of shelf’s Very good
Would Recommend(This review was collected as part of a promotion.) Suggest a more accessible control for starting or stopping ice maker.
From kitchenaid.com
Lemon
We were looking forward to our new appliances in our new build. Travelled 3.5 hours to pick it up. Plugged it in and all it did was run the fan continuously and warm up. Big inconvenience and very disappointed.
From kitchenaid.com
Hello, Fitzed! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If th...
An older version
Would Recommend[This review was collected as part of a promotion.] My husband and I bought a new home and moved to Texas this refrigerator came with the house. It wasn’t taken care of so with our homeowners warranty we replaced the filter which the housing for the filter broke. Our original refrigerator in Colorado was identical to this one but 3 years newer than this one.If I have to replace this one I would cause I like the style of refrigerator.
From kitchenaid.com
Out-of-stock indefinitely
Would Not RecommendMy appliances had been scheduled for a home delivery today after a month of waiting. My range was delivered (a totally different brand), but "my" Kitchenaid refigirator was not. My credit card was promptly charged for both. Lowe's waited until they delived the range to inform me of an estimated 10 delay for the fridge ( and only following my iquiry). Both items had been up for delivery in the morning, which was very misleading. I would have cancelled the entire order (both items) had I known. Lo...
[This review was collected as part of a promotion.] We bought this fridge and we had problems a few months later with the cooling . It is beautiful though.
From kitchenaid.com
RIP: 02/26/2023 - 09/16/2025
I bought this fridge 02/26/2023 - date of death 09/16/2025. SHAMEFUL!!!!!! The finish was terrible to keep clean, and the whole thing DIED TODAY.
From kitchenaid.com
We regret to hear that your Refrigerator is not living up to your standards. We apologize for the concerns that you are experiencing with your Refrig...
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the oppor...