
Ratings & Reviews for Jacuzzi Primo White Elongated Chair height 12-in Rough-In WaterSense 1.6 GPF Dual Flush 1-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The toilet offers a water-saving dual flush feature, comfortable height, and quality construction. Most customers praise its great flushing performance and stylish appearance. However, a few have reported issues with flushing power, clogging, and water pressure, as well as minor installation challenges. Overall, the toilet provides good value and the majority of customers are satisfied and recommend it.
Customer review summary generated by AI, including incentivized reviews.nice toilet, flushable instructions
Would RecommendLike other reviewers, the toilet is very nice but the instructions are garbage. Doug4500 did a good job of explaining the Beveled Disk usage. However, even with that the bolt caps weren't tall enough without adding additional washers to raise up the beveled disc. This should have been flush with the toilet base (i'll probably hack off the top of the bolt later.) Also, another review had a reply from the MFR saying they would update the instructions... well, it's a year later and the instruct...
Jacuzzi Primo White WaterSense
Would RecommendVery nice sleek look. No slam toilet seat works nicely too. Easy install and works well. Very pleased.
Verified Purchaser
Water saver, chair height
Would RecommendActually replaced all three of the toilets in our home, wanted to update and found this Jacuzzi Primo White WaterSense Dual Flush Elongated Chair Height to be most durable as they are one piece if a person leans back could put pressure on back tank and over time crack. They are chair height very comfortable, and the dual flush saves water.
Verified Purchaser
Joey thank you for taking that time out of your day to provide that OUTSTANDING 5-star feedback on our Primo® 1-piece dual flush toilet. We are alway... Read More
Does not flush
Would Not RecommendWe installed 2 of these 6 months ago into a new construction house and it has been a nightmare. The number of positive reviews have to be fake. It does not flush toilet paper or #2. We have to carry a bucket of water to flush it down, or keep flushing it several times over and over.
Thank you for taking the time to provide your feedback on our Primo® 1-piece WaterSense toilet. We promise most assuredly that the reviews for this u... Read More
Great Value, looks nice
Would RecommendTo start: the instructions are a little confusing (at least they were to us). The items in the instruction step didn't exactly match the hardware provided and the same part callout was used for different items, but we looked up the instructions for other Jacuzzi toilets and those worked perfectly. After that, it was a fairly easy install. The chair height is great, the water level is sufficient, and the dual-flush works well. The price compared is other chair height, dual flush options is fantas...
Verified Purchaser
Hello and thank you for taking the time to provide that AMAZING 5-star review of our Primo® 1-piece toilet. We are so very pleased to read that you a... Read More
Fabulous toilet, easy to install
Would RecommendI was told by a plumber that one piece toilets are tough to install. Not this one. A handman installed it in less than one hour. It is beautiful, works well and is a great value. Highly recommend. For our installation (over tile that was at least 1/4 inch thick) we needed another wax ring than the one provided for additional thickness. Their ring seems a bit short and skimpy. So buy an extra just in case, you can always return it. But for the toilet itself, 5 stars.
Thank you AnaMama for your WONDERFUL 5-star feedback regarding our Primo® WaterSense 1-piece toilet. We are always glad to hear that your install was... Read More
Sleek Looking
Would RecommendWe are in the middle of a bathroom remodel. This is better looking in person than online. Very impressed with it. This is going to fit nicely in with our decor. I can't comment on any of the features at the moment.
Verified Purchaser
Thank you clkinc for your SUPERB 5-star review of our Primo® 1-piece toilet. We took great pride in the designing and styling of this unit and we are... Read More
Super poor performance
Would Not RecommendHave had this for in day and it is the WORST toilet I have ever had. Does an OK job in liquids but forget flushing solids. Clogs every time. I doubt I can take it back, so this one is going in the garbage where it belongs. DO NOT buy.
Thank you, Eddie, for taking the time to provide your feedback on our Primo® toilet. We regret to read that you are having so many issues with your t... Read More
Wonderful Toilet and Easy to Install
Would RecommendIt only took me thirty minutes to install this toilet. It came with the wax ring and the toilet seat (had to attach the toilet seat and set the wax ring, but the hardest part was taking out the old toilet! The ease of operation with the two buttons on top is a plus! Would definitely recommend, considering replacing the other toilets in my house with this!
Verified Purchaser
Thank you, Robin for that FANTASTIC 5-star feedback of our Primo® 1-piece toilet. We are so pleased that you did not have any issues with the install... Read More
A true King's throne!!
Would RecommendAbove all.....IT WORKS! Flushes completely and cleanly in all circumstances!! I don't usually brag on toilets but this one easily earns five stars!
Thank you, handyman, for providing that OUTSTANDING 5-star review of our Primo® 1-piece toilet. We are so very pleased to hear that you are happy wit... Read More
Sleek and modern looking.
Would RecommendThis toilet looks great in our bathroom remodel. It’s more comfortable than our old one and looks great.
Thank you CA55 for that OUTSTANDING 5-star review of our Primo® 1-piece toilet seat. We are pleased to read that you are as pleased with this model a... Read More
Defective
Would Not RecommendJust installed yesterday and already I can hear it gurgling and see it dripping inside the tank.
Hello Tomd and thank you for that feedback on our Primo® 1-piece toilet. We are sorry to read that you are pleased with your toilet thus far and woul... Read More
Decent toilet
Would RecommendThis is a decent toilet for the price. The seat moves around if you sit on it to put your contacts in like I do. :) It's a little too big, but it is a decent toilet.
Verified Purchaser
Thank you for taking the time to give your feedback on our Primo® WaterSense 1-piece toilet. We regret to hear that there are some issues with the se... Read More
one-piece toilet by Glacier Bay
Would Not Recommendrecommend the Glacier Bay, cost effective and more efficient than this one piece.
Hello Nick. Thank you for your feedback on our Primo® elongated dual flush toilet. We regret to hear that you are not pleased with your toilet choice... Read More
Great. One piece easy install like the. # 1 and. # 2 buttons
Verified Purchaser
Thank you for taking the time to provide that GREAT 4-star review of our Primo® 1-piece dual flush toilet. We are happy to know that you are pleased ... Read More
Top Doesn't Fit
Would Not RecommendThe top of this toilet does not match the base of the toilet. It wobbles and doesn't nestle in the track like every other toilet in the world. I'm convinced it will get knocked off and break.
Hello Andy and thank you for your feedback on our Primo® 1-piece toilet. We are sorry to hear that there are some issues with the tank lid not fittin... Read More
Does not flush solids
Would Not RecommendWe had this toilet for 2 years now. Horrible flushing from day 1. Jacuzzi customer service even sent us a new flushing mechanism and it did not change a thing. It does not flush solids on either flow settings. Sometimes it takes 5 flushes (I am not exaggerating) to flush #2 from a small child. And the tank does not refill fast enough. The only way out is to place a toilet paper at the bottom of the bowl before you do your business. We've never had such a bad flushing toilet like this one. Why is...
Hello Nancy5412 and thank you for taking the time for providing that feedback on our Primo® 1-piece toilet. This particular unit is our highest rated... Read More
We love it.
Would RecommendBeautiful toilet. We love it. Excellent price. Just ordered another one for the other bathroom.
Thank you, Max, for that FANTASTIC 5-star review of our Primo® WaterSense elongates toilet. We are thrilled to hear that you are so pleased with your... Read More
Thank you, Marlene, for taking the time to provide the AMAZING 5-star feedback on our Primo® 1-piece WaterSense toilet. We are happy to know that you... Read More