Ratings & Reviews for Generac Guardian 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this whole-house generator for delivering exceptional peace of mind during power outages, with most highlighting its reliable automatic startup within seconds and seamless operation without manual intervention. Many emphasize the weekly self-test feature and quiet performance, while others appreciate the Mobile Link app for remote monitoring. The automatic operation and rapid power restoration consistently impress reviewers, particularly those in areas with frequent outages. A small number report occasional Wi-Fi connectivity issues or isolated installation delays, but the vast majority consider this generator a worthwhile investment that eliminates outage stress.
Customer review summary generated by AI, including incentivized reviews.Very nice unit
Very nice unit. The only problem is that it displays standby hours and not the run hous on the main page on the mon.
From generac.com
I bought my generac 24 months ago. Purchased 5 year Generac Power Plan. And haven’t had anyone call or maintenance since.
From generac.com
We feel so much safer now
We are thrilled with our Generac- it is beautiful to look at in the yard knowing we have it when needed
From generac.com
I like it
From generac.com
True test this weekend!
Would RecommendHad this installed a month ago. Have a big test coming up this weekend with a hurricane coming in. Keeping my fingers crossed that the generator will perform as it should.
From generac.com
Sleeping better
Would RecommendJust installed a few days ago, nice to have the feeling of security for power outages.
From generac.com
does not work properly
Has not operated properly since installation. would not recommend
From generac.com
Bad
Bought this unit couple of years ago and it is constantly in trouble!! Service contract doesn’t mean anything if they don’t repair unit!! Anderson power equipment in Valdosta Georgia is terrible for service!! Paid for contract and still won’t repair unit!!!
From generac.com
We are sorry to hear about the repeated issues with your unit and the difficulty getting service under your contract. We understand how frustrating th... Read More
Very unreliable. Can't get it to work.
Would Not RecommendI can't tell you how many problems I have had with this generator. I have had 2 companies out to try to fix it. The first company Foremost sent someone so inept they fired them. The next company has cycles through replacing all sorts of parts. I keep paying the bill for this. We tried calling Generac and they were not only unhelpful but their person was rude. We would not recommend buying a Generac.
From generac.com
We’re sorry to hear about your experience. We understand how frustrating it is to invest in a generator, work with multiple service providers, and con... Read More
Great features of this unit are enjoyed
This unit has been in service for over a year and I’m happy with everything about it. Especially the service company.
From generac.com
Comfortable and at ease!
Very satisfied customer knowing we’ll never lose power.
From generac.com
Had it a year any nothing but problems, running issues and faults!!!!
From generac.com
We’re sorry to hear about your experience and understand how frustrating it can be to encounter ongoing issues with your home standby generator. Relia... Read More
Peace of mind
It hasn’t been 100% but certainly is an advantage to have power when my Nieghbours have been in the dark for hours.
From generac.com
purchased one year ago and no issues . Can just hear it when in test mode
From generac.com
Disappointed!
Transfer switch and coil burned out in less than a year.
From generac.com
We appreciate you bringing this to our attention. Because the condition you described may indicate a potential product safety concern, we strongly rec... Read More
Get peace of mind
I bought this 1 year ago and I am very satisfied to
From generac.com
We are sorry your unit has not worked properly since it was installed. This is not the experience we want for our customers. An authorized Generac dea... Read More