Ratings & Reviews for Generac Guardian 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this whole-house generator for delivering exceptional peace of mind during power outages, with most highlighting its reliable automatic startup within seconds and seamless operation without manual intervention. Many emphasize the weekly self-test feature and quiet performance, while others appreciate the Mobile Link app for remote monitoring. The automatic operation and rapid power restoration consistently impress reviewers, particularly those in areas with frequent outages. A small number report occasional Wi-Fi connectivity issues or isolated installation delays, but the vast majority consider this generator a worthwhile investment that eliminates outage stress.
Customer review summary generated by AI, including incentivized reviews.Lock on lid of generator did not quite line up - manufacturing issue...
From generac.com
The passage of time will provide more experience to determine the wisdom of our decision.
From generac.com
Dependable system. Straight-forward installation.
Would RecommendPurchased this system for peace of mind. I am so happy it is ready and waiting if there is an outage. I am a licensed Electrical contractor and purchased this system for my own home. I had no trouble getting the unit ready for operation.
From generac.com
Great features
Would RecommendGenerator works flawlessly. It cycles every week without fail and works just fine.
From generac.com
Satisfied
So far it works as advertised and I am satisfied with it.
From generac.com
Looks good, runs in standby mode
Would RecommendHaven't used it yet. It has run for the once a week check.
From generac.com
Great Generator/ crappy nickel and dime after sale
Would Not RecommendGenerator works awesome. Having to purchase an additional $30 wiring harness to connect to my Solar Controller for remote operation and trying to constantly sell me an additional subscription to get at features on the app after Ive just spent thousands on the generator makes me furious. Great Generator, too bad the marketing /sales team ruined it. As an added irritation, they bombard you with constant emails, trying to sell you on a maintenance plan. Very irritating.
From generac.com
have had it for a year now works as expected have also got my brother to get one
From generac.com
This is our second year with our unit and it runs our house and barn when we loose power
From generac.com
Stop working in less than 40 hours of run time when needed 😞
From generac.com
We’re sorry to hear your generator stopped working, especially when you needed it most. Our Product Assistant provides instant answers and step by ste... Read More
Generac Won’t Replace This Lemon Unit!
Would Not RecommendI had this unit installed in 2024 & have had nothing but problems with it. Finally after I complained enough Generac sent out another company to ‘fix’ the unit during the summer. It ran kind of ok, then today 9/11/26 it stopped & another over speed error showed on the app. This has been a long standing problem with this piece of junk & Generac apparently will not replace this lemon unit! Maybe they’ll do something when I get an attorney involved! I know some love their Generac & it appears I hav...
From generac.com
We’re sorry to hear about the ongoing issues you've experienced with your generator. We understand how frustrating it can be when equipment does not p... Read More
I bought this Sept. 2024, been looking for someone local to call to service it. Had no luck yet in finding someone.
From generac.com
It has worked as advertised in several outages in the first month.
From generac.com
Have had it for almost 2 years. gives us peace of mind when it storms.
From generac.com
It Gets It Done!
It works flawlessly so far - after about one year of ownership.
From generac.com
Thank you for your feedback. We're glad to hear the generator itself is performing well, but we're sorry to hear aspects of the ownership experience h... Read More