Ratings & Reviews for Generac Guardian 24000 -Watt Dual Fuel (Liquid Propane/Natural Gas) 200-Amp Home Standby Generator Automatic Transfer Switch Included

Security

I live alone and earlier this summer we experienced a significant outage due to high winds and downed power lines in a large area of the city and county. I was without power for over 18 hours. Many were without power for multiple days. Summer isn't typically the season we experience large, extended outages. Those typically happen during the winter due to snow and ice. Our weather is changing. Although the expense of having a whole-home system installed in not to be dismissed, the security of kno...

Overall a good standby generator

overall a good standby generator. They could work on revising their upsell on notifications on generator going online. You currently only get that service for the first year. Then you have to pay for it. After $11K I think that should always be standard.

Runs the whole house

Purchased a month ago. Fortunately, unfortunately I have not had to use it other than the test once a week. I wish it did not have to be so loud when it runs.

I replaced the unit that failed during the hurricane. It was 15 plus years old.

Peace of mind

Love the backup Generator. It looks very nice and no longer worry about power outages and throwing food away. I wish it was quieter.

I bought this generator, for when im not home and not having to worry about frozen pipes or sump pump not work because of a power outage.

Glad I got it.

One year into it no problems and it has been in use a number of times.

Generator

I bought this a year ago and I am very happy with it

Good machine

Bought it a couple of years ago. I love it. gives me piece of mind during inclement weather and storms. I really like the connivence of auto transfer and standby, no dragging cords or hauling fuel. This day and time everybody needs a back up generator.

NOT HAPPY CONSUMER!!

I bought the 22Kw air-cooled propane unit after 14 years my previous Generac 20Kw air-cooled propane generator died. As an owner, I am NOT happy about not having the choice of how long to exercise the generator because someone in Generac decided I didn’t need the option of making that decision on a generator that I purchased from your company. This is a VERY BAD business decision on your part. As a consumer, those decisions should be left up to the owner, NOT someone in your office.

Unit seems great, but WIFI is a bit hinky!

Wifi reception is poor. Lots of drops. Don't know if it needs more antennae or it doesn't try to disconnect. I suspect there was a module issue but it would have cost me to have someone out. Oughtn't they be able to run diagnostics on the module?

Good Company.

Lives up to expectations. Consistent information on it's operational status.

Don't communicate.

I don't know why the generator cannot communicate.

reliability issues

I've owned this unit for almost a year. It's the new version and I have had numerous problems with it. Parts were changed and the unit is now operating properly. Service people were great. I feel like I'm part of the beta testing team. But I do like the generator design and now that the problems have been resolved (hopefully), I'm looking forward to a reliable future.