
Ratings & Reviews for GE Profile 2.2-cu ft Over-the-Range Microwave with Sensor Cooking ( Stainless steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the microwave's powerful extendable vent hood that covers the entire cooktop, effectively capturing smoke and odors while reducing condensation. The sleek, modern design, bright LED lighting, and reliable performance earn consistent appreciation. Most reviewers commend the solid build quality and ease of installation. However, some find the mechanical knob time-input system inconvenient, requiring multiple turns in 15-second increments, and note that touch buttons demand excessive pressure. A few mention dim interior lighting or fan noise. Despite minor usability concerns, the vast majority consider it a worthwhile upgrade.
Customer review summary generated by AI, including incentivized reviews.1 step forward two steps back
Would Not RecommendThis purchase was pretty much an instant regret unfortunately, I hoped it was an upgrade from our Samsung debacle but apparently it's no longer important for you to enter the cook time with GE. It should be in 15 sec increments, well not the case with baby formula and not the case with eggs. The sterile light also belongs in hospital setting and not a home. Also we vent outside but this is still blowing air inside as well, no one with common sense made this. I'll see if I can convince wife...
From geappliances.com
Hoped for better
It is loud when it is running and the vent assembly is crooked. There is service order pending, but the work is still not finished and a part is on back order
From geappliances.com
We want to help you with your microwave; we see that you are working with one of our teams regarding your unit. We recommend continuing working with u...
Works great, easy install
Would RecommendReplaced 12 year old GE convection that kept blowing cooktop bulbs. Simple install, similar controls as my older version, sans convection that I don’t think I ever used. We followed the instructions to install, and then figure out that it would have fit exactly into the old frame, so wasted about an hour removing the old wall connections…. Great having a dial to easily add seconds, or can just hit 30 second button a few times. LOVE the pull out vent that covers the entire cook surface! ...
From geappliances.com
Poor control panel. Noisy
Not a fan of the lack of numbers pad. You must twist a knob to set a time and it goes in 15 second increments. After 4 minutes then it goes to 30 second increments. Also vent fan is VERY noisy
From geappliances.com
GE Missed the Mark on This One!
I’ve always trusted GE because their microwaves used to feel solid and well built. This model does not. The door sounds tinny and hollow when closing, and the bottom vent panel rattles while in use. It works, but it feels cheaply made. If build quality and noise matter to you, look elsewhere.
From geappliances.com
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. Your feedback is extremely importa...
Vent and lights
Love the capacity of this monster! I however do not love the "white" display light, a little more "blinding" than the softer light of its greenlit counterparts. Wish the vent go from low to medium then high instead of the reverse- too loud it startles at first!
From geappliances.com
We appreciate your feedback, we are going to share your comments regarding the display lights and vent speeds with our product team for review.
Get Rid Of The Knob
Would Not RecommendWe replaced another GE profile microwave with this one since I wanted a microwave that had a an exhaust fan that extended over the front burners (my stove has the large burners in the front). My husband swapped them out pretty easily. The one I replaced was powerful and heated things very quickly. I love the ability to press on the hood and have the exhaust fan extend over the front burners to help suck up the smells (from frying in particular). This model doesn’t have the panel with the numb...
From geappliances.com
The model PVM9225SRSS does come with a dial on the control panel. We'll be sure to pass along your feedback on the dial control. This microwave comes ...
Not as good as the previous model
Would Not RecommendThis was a replacement for our 6 year old GE microwave. First, it is noisy when it starts then quiets down a bit. Seems like something is out of balance. There is no nightlight feature. It seems to have less feature than our old one.
From geappliances.com
We recommend having the noise you've described checked by calling our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointme...
Shows 4 grease filters, only comes with 2
Would Not RecommendI have spoken with two different agents, chatted with another agent, and two out of the three are insisting on gaslighting me that this unit only has 2 grease filters despite the photos on this page showing 4 and the owner’s manual referencing 4. My unit only came with the front two that are only used when the hood is extended. I would love to buy the two for the back that are always exposed and used when the exhaust is being used. But because the diagram on GE’s website doesn’t give a part numb...
From geappliances.com
We'd like to share some information about the grease filters and we apologize for any confusion. This model comes with two grease filters installed at...
Too Much Knob Turning and Pushing
The push button knob is very annoying. Instead of a keypad with 10 digits you have to push and turn this knob to enter numbers. A lot of pushing and turning of the knob. For microwave time, the time is in 15 second increments, with a keypad you could put in exactly the time you want. Not a well thought out design.
From geappliances.com
We will share your comments about the timer and push knob to our product teams so they may review further.
Bad Idea
Would Not Recommend[This review was collected as part of a promotion.] I have been without a microwave man’s this lovely hole for the past year. I even bought all new GE appliances; including a microwave. It didn’t fit. So ridiculous. DO NOT BUY.
From geappliances.com
SweepstakesOver-the-Range Microwaves should be installed in a 12" minimum to 13" maximum deep cabinet. In order to install an Over-the-Range Microwave under a de...
Love this product!
Would Recommend[This review was collected as part of a promotion.] Like this product, easy to install and good ventilation!
From geappliances.com
SweepstakesGreat power and serviceability!
Would RecommendGreat microwave, installation was easy including exhaust installation and all the features and usability. Except... The GE Chef Connect is an absolute nightmare of impossibility, that is precisely where the three stars come from otherwise it would be five stars. And I'll drop that more if connection is a bust.
From geappliances.com
We're glad to hear you're enjoying your microwave, and we'd like to help with the Chef Connect feature. You can read more about this feature and how t...
great features
seems to be quiet and functional, still finding new features
From geappliances.com
Great features
Would Recommend[This review was collected as part of a promotion.] Looks rich! Love the fact that it has a vent hood attached
From geappliances.com
SweepstakesBad Fail-Safety
Would RecommendI want to talk about the bone-headed idea of the microwave not running w/o food in it. Running a microwave w/o food in it is bad for the microwave---correct. So, having the microwave not run unless food is in it is a good idea! How has GE acheived this? It does this by monitoring the door opening and closing. DUMB! I can run the microwave with food in it and if I come back to it 10 minutes later to restart, I can't! If I open and close the door, it will start. Why does it not know that the door ...
From geappliances.com
Your feedback is very important to us. We would like to provide some guidance to help with this feature on your microwave unit. If food is placed into...
Good Microwave
[This review was collected as part of a promotion.] I like the cook - reheat feature. I can put leftovers on a plate and automatically cooks to the desired time and doneness. I would rate this appliance higher, but I find that the select knob require too many clicks to perrform an action.
From geappliances.com
SweepstakesReally nice appliance
Would Recommend[This review was collected as part of a promotion.] So far so good. Very nice appliance, and obvious quality. I like the ergonomic controls and roller dial rather than keypad to set cook duration. I'm still getting used to the dark gray interior. It'll grow on me eventually. The exhaust fan is crazy powerful and the ability to connect to exterior venting is a huge bonus.
From geappliances.com
SweepstakesWorked Less Than One Year!
Would Not RecommendThis microwave has shorted out. Not heating at all. Sounded like an electronic arcking within the control pad. Instantly quit heating.
From geappliances.com
We'd like to help out with your microwave not powering on. We suggest scheduling service with our Bodewell team. We're confident that they can get thi...
Solid so far
It looks good in the Kitchen. It has many features that we like and use. So far, no issues with it. Installation was a pain.
From geappliances.com
We want to provide some information regarding the Cook Time feature and the ventilation system for this model. The Cook Time function is set using the...