Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the stacking kit's core function, reporting it securely holds the dryer atop the washer with no movement, rattling, or tipping, while preventing scratches and maintaining firm alignment. However, many express strong frustration with pricing, calling it grossly overpriced for simple brackets and screws. A substantial portion report receiving incomplete kits with missing screws or defective rubber pads, requiring multiple returns and replacements. Some note compatibility issues with specific machine models. Despite functional satisfaction, pricing concerns and fulfillment problems significantly impact overall customer experience.
Customer review summary generated by AI, including incentivized reviews.You have to have it if you want to stack
Would Not RecommendToo expensive, didn’t even come with the right number of bolts.
I was sent a defective kit that was missing screws
Would Not RecommendI was sent a stacking kit that was missing most of the screws. There were only two screws in the box. I’m frustrated because I discovered this on moving day when I had help, and now I’m having to figure out other help to stack my washer and dryer, and I can’t afford to pay for help again.
We apologize that your stacking kit was missing screws, especially as this impacted your plan to stack your units. We'd like to assist. Please se...
Expensive but works
Would RecommendIt works to attach washer to dryer, but quite expensive considering what the pieces are
I bought it bc I had to
Would RecommendThe product is what I needed to stack my washer and dryer. Nothing exceptional or exciting.
Waste of money
Would Not RecommendWaste of money could have used my old stacking kit. It was exactly the same
We are sorry to hear you purchased a new stacking kit and could have used your previous one. If you haven't already, please reach out to Lowes di...
Disappointed
Creates Bigger Problem Than it Solves
It makes the dryer protrude out over the washer by almost 2 inches. (i.e., it is not flush). The result is my laundry closet doors will no longer close. This extra depth is NOT listed in the product dimensions.
This laundry stacking kit should not cause your dryer to stick out further than your washer. If it is, we encourage you to ensure that it is installe...
Never order from lowes.
Would Not RecommendWorst ordering and delivery experience. I ordered in store a stackable washer and dryer. They did not order the stacking kit. Had to wait an extra week to have the units installed. When they came to install everything they started a load and left. Not 5 min after they pulled away there is water pouring out from the washer all over. Called customer service and they weren't coming back until the 5th. I pushed and finally got a solution that the delivery team would return today but didn't know when...
To best address your concern, please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. They can either ad...
Issue After Issue
In our experience, it is difficult to get the correct product. The stacking kit we received with the first delivery was labeled incorrectly. It had one lable for what was inside the box and another label for a different stacking kit. We had to return the original stacking kit, buy it again, return it again, and get two more stacking kits before they were able to actually install it. The third attempt to install the stacking kit resulted in the correct brackets, but there was an issue with th...
Thanks for sharing your feedback about the installation process that we'll be sure to pass along to the appropriate team. We appreciate you choos...
We are sorry to hear that you were missing bolts. We do hope this has since been resolved. We recommend reaching out to your Lowes Customer Care at 1...