Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the stacking kit's core function, reporting it securely holds the dryer atop the washer with no movement, rattling, or tipping, while preventing scratches and maintaining firm alignment. However, many express strong frustration with pricing, calling it grossly overpriced for simple brackets and screws. A substantial portion report receiving incomplete kits with missing screws or defective rubber pads, requiring multiple returns and replacements. Some note compatibility issues with specific machine models. Despite functional satisfaction, pricing concerns and fulfillment problems significantly impact overall customer experience.
Customer review summary generated by AI, including incentivized reviews.Awful experience
Would Not RecommendThe Lowes delivery people messed up with it , they don’t install correctly and is shake badly, and for fixing the issue they need return the dryer and the stackable system and is take time all the process; prefer return the whole system and buy something more easily to install
Farmington MO Lowe's purchase experience
Stacking equipment is acceptable...Works
Headline: A decade of loyalty ruined
Would Not RecommendHeadline: A decade of loyalty ruined by a 2.5-month delivery and installation nightmare. Having purchased two previous stacked washer/dryer sets from Lowe’s over the last ten years, I didn’t hesitate to buy a third set when my original unit started leaking. Unfortunately, Lowe's third-party installation process has completely collapsed, and I will never buy an appliance here again. I ordered a new stacked set along with a side-vent kit and a door-reversal request. Over the next month and a half...
for use with washer and dryer stacking
Would RecommendNeeded this kit for my stackable washer and dryer work fine
Delivery of stacking system for washer and dryer
Would RecommendAll went well
Works great
Would RecommendDurable and strong. Nicely hidden behind unit and can’t be seen
Buy when you get stackable washer/dryer
Would RecommendPurchased, someone else installed. No issues.
It squeaks
The brackets on the back seem strong but the “plates” that go on top of the washer squeak.
We recommend reviewing the Installation Instructions for your stacking kit found here: https://pdf.lowes.com/productdocuments/b1e3b07d-90ae-4ef4-9f14...
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
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