Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the stacking kit's core function, reporting it securely holds the dryer atop the washer with no movement, rattling, or tipping, while preventing scratches and maintaining firm alignment. However, many express strong frustration with pricing, calling it grossly overpriced for simple brackets and screws. A substantial portion report receiving incomplete kits with missing screws or defective rubber pads, requiring multiple returns and replacements. Some note compatibility issues with specific machine models. Despite functional satisfaction, pricing concerns and fulfillment problems significantly impact overall customer experience.
Customer review summary generated by AI, including incentivized reviews.Was not delivered
Would Not RecommendI never received it
Good Product
Would RecommendAvailability of the product, as well as it's mating to my GE washer and dryer.
Na
Na
Works
Would RecommendWorked good
Curbside was efficient
As expected
You have to have it if you want to stack
Would Not RecommendToo expensive, didn’t even come with the right number of bolts.
We are sorry to hear that you were missing bolts. We do hope this has since been resolved. We recommend reaching out to your Lowes Customer Care at 1...
I was sent a defective kit that was missing screws
Would Not RecommendI was sent a stacking kit that was missing most of the screws. There were only two screws in the box. I’m frustrated because I discovered this on moving day when I had help, and now I’m having to figure out other help to stack my washer and dryer, and I can’t afford to pay for help again.
We apologize that your stacking kit was missing screws, especially as this impacted your plan to stack your units. We'd like to assist. Please se...
We recommend reaching out to Lowe's directly by calling Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance.