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Heathrow 4-ft x 36-in Matte Black Aluminum Deck Handrail Kit

Ratings & Reviews for Freedom Heathrow 4-ft x 36-in Matte Black Aluminum Deck Handrail Kit

4.7
85
Review
 4.7 out of 5
85 Reviews

2 Star
0%
1 Star
0%

97% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is generally considered a high-quality and easy-to-install deck handrail kit. Customers praised its sturdiness, attractive appearance, and simple assembly. The installation process was straightforward for most, especially when using the proper tools. However, some noted quality control issues like misaligned pre-drilled holes that made horizontal installation more challenging. There were also concerns about the openings in the posts potentially attracting insects. Overall, the handrail kit provides safe and secure access to steps with the flexibility to adapt to different configurations, and with proper installation, most customers were very satisfied.

Customer review summary generated by AI, including incentivized reviews.
85 Customer Reviews

Watch the video. Screws not included.

Would Recommend

The quality is excellent. It looks really professional installed. The instructions were not very good. The need for you to buy screws and special drill bits was only mentioned in the video and once you open the directions, a little frustrating if you open the box ready to install.

June 6, 2021
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They are very easy to install

I ordered one for our garage steps and liked it so much we ordered another one for the steps in front of our house

June 5, 2021
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Would Recommend

Sturdier than I thought it was going to be! We decided to install into concrete using 12" rods. Either install method requires a roto-hammer drill which we had to rent. Can't get it done with a drill most people have, even a good one. The concrete adhesive sets faster than expected, so you have to work fast. Concerned about the aluminum getting too hot to touch and also how water is going to drain since there are uncovered holes were the cross bar meets the posts.

May 7, 2021
Verified Purchaser
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Helpful and attractive

Would Recommend

I installed this handrail on concrete block steps. It provides good stability for persons using the steps and minimally impacts my view of the area from my window. Mounting with four bolts is more satisfactory than using the threaded rod technique. The latter requires experience in using an adhesive and more precise drilling. The attractive handrail appears to be a durable product that has improved the safety of using steps.

May 5, 2021
Verified Purchaser
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Looks beautiful!

Would Recommend

These were super easy to put together as well as install. I just bought 2 more for my back stairs so hopefully it will go as well as the first 2!

April 29, 2021
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Would Recommend

I would reccomend the railing. Good design and well made. The only thing I think needs improvement is the way the cover plates are attached together. The plastic push button does no work. I used 2 small zip ties instead. More secure attachment.

April 18, 2021
Verified Purchaser
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Would Recommend

What I liked about this rail was its adaptability. I had to modify it to fit my customer's specific needs (and space), but I was able to cut the top and middle rails to give it a narrower footprint. Other than having to pre-drill extra holes, it worked just as it was supposed to. The top rail has end caps that I removed and replaced into my newly cut ends. The posts mounted to the concrete steps easily.

March 23, 2021
Verified Purchaser
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Handrail

Would Recommend

Functional and relatively easy to set up. Seems stable. It's nice the way it can adjust to various angles of inclination. A rotary hammer drill helped a lot to get the holes made quickly. Rather overpriced for what it is, though.

February 17, 2021
Verified Purchaser
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Nice railing easy install.

Would Recommend

Nice railing. Being mid 70's I needed it. Glad I got it. Looks good and will prevent a fall. Lowes inventory control and customer service is another story.

February 5, 2021
Verified Purchaser
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Works well, easy to install.

Would Recommend

The installation was straight forward. Originally planned to use the single 1/2 inch threaded stud in concrete for each leg but the studs seemed hard to thread in so went with 4 concrete anchors per leg instead Took a little while to drill the eight anchor holes in concrete because did not use hammer drill. Recommend hammer drill if you plan to install in concrete.

January 26, 2021
Verified Purchaser
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Dimensions

Would Recommend

According to the help person the dimensions are as follows: The rail is 48.24 in. wide (length) and 35.54 in. tall. From the bottom to the mid-rail it is 20.74 in. The mid rail is 1 in. wide. The two posts are 1.50 in. wide.

December 17, 2020
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Just what we needed.

Would Recommend

Not a heavy or robust railing but just what we needed for our elderly guests to negotiate a couple steps. I installed it myself but requires a hammer drill and the necessary tools to drive screws into concrete. We will see how it holds up.

November 19, 2020
Verified Purchaser
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Good and bad

Would Recommend

I purchased two of the handrail kits.The first kit I opened had incorrect parts, the end post were identical, making a stairway application impossible. I opened the second kit to find all parts ok, assembly and installation was simple and easy and the finished result was great. My main problem is with the two week delay in delivery, I returned the defective kit but now have to wait another two weeks to finish my project. A total of four weeks to receive materials is too long.

July 9, 2020
Verified Purchaser
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Sturdy hand rail!

Would Recommend

Bought & installed in Sept. 2019. It was fairly easy to install in my cement front stairs. This hand rail is very sturdy. I was having difficulty climbing the stairs with no railing. This works great & I feel safe climbing the stairs holding on to this hand rail. Actually thinking of buying another one for other side of stairs.

May 24, 2020
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Good looks, good quality

Would Recommend

Was easy to install and looks great. Found this by accident surfing the net and was very glad I found it. I do not like railing that is busy with all those uprights.

May 14, 2020
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Good hand rail, could have higher quality control

Would Recommend

The rails look nice. It was obvious that the quality control is not the highest. There was an extra hole drilled in one leg and a big scratch on one leg also. Overall, they look really nice and installed quick.

December 4, 2019
Sweepstakes
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Railing

Would Recommend

Attractive addition to my front steps. Hard to find 4 foot railing for short step.

September 22, 2019
Verified PurchaserSweepstakes
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