Ratings & Reviews for Deckorators Grab and Go 6-ft x 42-in White Composite Deck Stair Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a sturdy and visually appealing railing system made of durable vinyl material that is easy to install. However, some customers experienced issues with missing parts or inaccurate product descriptions, leading to frustration and additional effort during installation. The instructions were also reported as difficult to follow in certain cases. While the overall feedback is mixed, the negative experiences seem to have a greater impact on customer satisfaction, suggesting the need for improved quality control and clearer product information.
Customer review summary generated by AI, including incentivized reviews.Bring a shop vac
After opening the box, all the vinyl shaving are still in the box. What a mess but it seems to be good quality.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included
Very sturdy when installing a deck railing system
Would RecommendThis is a very good quality product the instructions are easy to follow and very simple to understand I would highly recommend it.
Verified Purchaser
Dear Nana, thank you so much for your wonderful review. Deckorators really appreciates your business and we’re glad that you enjoy this composite sta...
Easy to install. High quality.
Would RecommendEasy to install. Looks great.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Dear Clyde Custom, thank you so much for taking the time to leave an excellent review. Deckorators really appreciates your business and we're gla...
It actually looks good.
Would RecommendGives the railing a clean look.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Dear Graham Construction, Deckorators appreciates you taking the time to let us know about your experience! We are very glad to hear that you are sat...
Decent railing - be careful what direction you cut
Good quality, but there are somethings that I don't prefer about the stair rails vs. the regular rails. The stair rails don't mention in the instructions that there is a direction the rail should face, otherwise the balusters won't go straight up and down. It's obvious after you make the mistake, but if you do cut it backwards, there's no fixing it... you have to purchase again. The other item I don't like is the decorative cover for the connection point. On the stair rail, it doesn't really...
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Dear Darren, Deckorators appreciates you taking the time to let us know about your experience! We are very glad to hear that you are satisfied with t...
use decking screws
Would Recommendthe screws to attach the rails were useless had to use decking screws
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello Jeff, Thank you for your feedback. If you need to make a return, please call our Customer Service Team at 800.445.6937. Your Deckorators Team ...
Not the best instructions for this but overall a good product. Parts didn’t quite fit correctly.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included
Hello Rc09, We are happy to hear that you like the product. Thank you for your review. Your Deckorators Team
The 35 degree angle should be emphasized and shown
Would RecommendIt really went together well. The documentation could have been better.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Hello Mack, Glad the railing worked well for you. Thank you for the feedback. Your Deckorators Team
Nice product
Nice finished product. More details about getting angles right might have been helpful.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Always missing the brackets. They have costed me so much time and labor
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included
Hello Brandon, We are sorry that your kit did not contain the items which should have been in there. Please give our Customer Service Team a call so ...
Great for Pros; Difficult for first timers.
Would RecommendWithout the online videos from professionals, I would not have been able to install the stair railing without buying 2 of these. The online videos are not descriptive.
From Grab and Go Classic 6-ft x 36-in White Composite Deck Stair Rail Kit Hardware Included Verified Purchaser
Dear Valued Customer, thank you for letting Deckorators know about your experience. Please contact us at CustomerService@Deckorators.com, if yo...