
Ratings & Reviews for CRAFTSMAN V20 20-volt max 13.0-in Straight Shaft Battery String Trimmer 4 Ah (Battery Included) (Charger Included)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the trimmer's powerful performance, lightweight design, and ease of use, with many noting it exceeds expectations compared to gas models. The low-power setting handles most residential yards efficiently, and users appreciate the quiet operation, lack of fuel mixing, and brushless motor with dual settings. However, battery life is a recurring concern—while some report 25-45 minutes on low, others get only 15-20 minutes, prompting several to recommend purchasing a second battery. A few report line spool tangling and minor reliability issues. Overall, most customers find it a worthwhile upgrade despite battery limitations.
Customer review summary generated by AI, including incentivized reviews.Works as expected
Would Recommend[This review was collected as part of a promotion.] Has good power and works as expected. Only used it once so no comment on durability but this one use was heavy duty work and it came through. Strong power even on low, and the run time is solid, though had to break out a second battery to finish the backyard. Only thing keeping my review from 5 stars is the support handle and the safety button. The handle is too small for the tool and it's hard to hold the trigger and safety button very long be...
From craftsman.com
Great trimmer!
[This review was collected as part of a promotion.] Love the weight and balance of this trimmer. The battery life is also very good.
From craftsman.com
Weekwacker Review
I purchased a string weedwacker last year and have used it extensively. It has really proven to be a wise decision. It has been great in really thick under brush. I be do like just how easy it is to wind on new string. The battery holds up well and I can pretty much finish up my lawn before it runs down. I am very pleased
From craftsman.com
Do Not Purchase. Nothing but problems.
Would Not RecommendPurchased at Lowes in the beginning of season, sometime in May. Worked great the first two times, After that the sting advance became sporadic. I had to advance it by hand. Then the spool cap became loose. I went to Lowes spoke with an associate who said there have been complaints but Craftsman came out with a new cap and spool to fix the problem. I purchased the new spool cap and spring ($6.99) and the new three pack of spool ( 24.99). I went home and the three pack of spool does not fit on th...
works great love it very economic to work with
Verified Purchaser
Awesome from craftsman good job
Would RecommendI will consider this one to my parents and family . Finally
From craftsman.com
spool assembly
Would RecommendThe trimmer works very well. However, the spool housing (assembly) is wearing and will have to be replaced in the near future. I have searched 'service net' and cannot locate the part.
From craftsman.com
Broke on SECOND USE
Would Not RecommendThe second use the mechanism in the head that clicks to feed the spool broke. Now as soon as you turn it on it spits the whole spool out. It is completely useless aster only two uses.
From craftsman.com
Replacement Spool
Would RecommendAccording to the operating manual (if you threw it out its on this website) you just buy any .080 replacement wire, slip it the hole until it's even (20ft max at a time), and turn the housing clockwise so you here it clicking. Pretty simple and took 2 minutes.
From craftsman.com
Where can replacement spools be found?!
Would Not RecommendWorked great for my small yard. Spool ran out and now I can’t find replacements. Very frustrating to use this product for the life of one spool of string and now I’m just stuck with a weed eater that I can’t use. I bought craftsman because Of the reputation- so this is more than disappointing. I do not recommend this model.
From craftsman.com
Hello Craftsman, Thank you for contacting CRAFTSMAN®. We apologize the information was not readily available. Please visit our ServiceNet (https...
Cordless and great power.
Would RecommendThe best cordless weed eater . It is lightweight and very powerful !
Verified Purchaser
Makes yardwork easier to perform
Would RecommendProduct is easy to assemble and is quick to put into service and use
Verified Purchaser
This thing exceeded expectations
Would RecommendWeight, Power, ergonomics and great price on sale as a kit.
Verified Purchaser
Button feed vs tap feed
Would RecommendThe line tends to get tangled from the factory i pulled the string out and re wound it it seems to be feeding better
Verified Purchaser
Great product!
Would RecommendI love this product! Easy to use and much sturdier than there previous product! I would have liked it to have prewrapped string but i learned how to wind the string and its fairly easy!
Verified Purchaser
Love this weed eater
Would Recommend[This review was collected as part of a promotion.] Weed eater is powerful and the batteries last plus are used on several other tools
From craftsman.com
Hello We appreciate your feedback. We would like to speak to you about the experience you had. Please email wecare@sbdinc.com and reference tic...