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Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
814
Review
 4.2 out of 5
814 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator features a sleek modern design with backlit shelves, an adjustable middle drawer, and an in-door water dispenser. Customers appreciate the quiet operation, spacious interior, and versatile organization options. However, some have experienced issues with the ice maker and water quality, as well as concerns about the durability of certain components.

Customer review summary generated by AI, including incentivized reviews.
814 Customer Reviews

Buyer Beware, GE will not stand behind product

Would Not Recommend

Received defective product, the box has a dip in it which caused air to get into the freezer and create ice and frost all over the rails and food. I called this in during the GE warranty, but the technicians couldn't figure out the problem. They replaced parts, more parts, the entire freezer drawer, seals, etc. It took 8 months and 6 visits and their TAG team to figure it out. Now GE says it's not under warranty anymore even though it was reported during warranty. The dated picture below sh...

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Response from Cafe Appliances

We're sorry to hear that your fridge is not functioning properly after multiple repairs. We recommend you continue to work with your extended war... Read More

Cafe AppliancesMarch 10, 2026

cafe_appliances

DO NOT BUY, ESPECIALLY FROM LOWES

Would Not Recommend

I bought this during a buy more save more promotion. Within the warranty period the freezer was full of ice and frost. It took GE technicians 6 visits and 8 months to determine it was a defective box and could not be repaired. They took so long that it is no longer under warranty and even though it was reported during warranty they will not replace it. The extended warranty will not replace it either, they will only give back what I paid add since I bought it as a package deal, with other ap...

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Response from Cafe Appliances

We're sorry to hear that your refrigerator is having issues after multiple repairs. We recommend you continue to work with your extended warranty... Read More

Cafe AppliancesMarch 10, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut... Read More

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Welcome to water filter management hell

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

February 21, 2026
From
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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut... Read More

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut... Read More

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Disappointed and Concerned

My Cafe Standard Depth Platinum Glass refrigerator was delivered today. I paid over $5000 for this refrigerator. Four $5000 I expect to see perfection. Instead on the left french door along the decorative seam. I see insulation or caulking that used from the seam. The decorative trim on the middle drawer on the right hand side has a huge chip in it and it’s rough and deep to the touch. When you open the refrigerator, there are scratches on the bottom box where the shelves sit. On the sliding fre...

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Response from Cafe Appliances

We're sorry to hear about the the doors and other imparities. We'd like to look into this further. Please send us a private message via Faceb... Read More

Cafe AppliancesJanuary 12, 2026

cafe_appliances

Inside water dispenser!!!!

Would Recommend

High level look and function!

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Perfect fit , flush and modern

Beautiful fridge

October 25, 2025
From Verified Purchaser
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Our Café Fridge is fabulous

Would Recommend

Not only do we love the look of the café fridge, but the backlight & how spacious it is, makes it a joy to own. The versatility of the different drawers and shelving make it very user-friendly

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Beautiful and Functional

Would Recommend

The delivery service was outstanding! Ensured everything was hooked up properly, water and ice working. gave me guidance on settings. What a gorgeous fridge. (it's making me want to replace the rest sooner than later) So much more space than the side by side i had. Great features inside, the 3rd chill draw is perfect for wine and snacks!

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Gorgeous and functional GE Café style refrigerator

Would Recommend

Gorgeous, highly rated, though expensive GE refrigerator. There's a lot more room than our other GE counter-depth one. Great style.

August 24, 2025
Verified Purchaser
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