
Ratings & Reviews for Cafe Counter-Depth 22.3-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator features a sleek modern design with backlit shelves, an adjustable middle drawer, and an in-door water dispenser. Customers appreciate the quiet operation, spacious interior, and versatile organization options. However, some have experienced issues with the ice maker and water quality, as well as concerns about the durability of certain components.
Customer review summary generated by AI, including incentivized reviews.It looks good!Annzay
Would RecommendI can move easier in my kitchen
From Counter-Depth 23.2-cu ft 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified Verified Purchaser
The blue packing film SUCKS!
Would RecommendI love the refrigerator, however, I gave it 4 stars due to the issues removing all the blue protective film. I spent HOURS trying to get it off & still some remains. It makes the fridge less esthetically pleasing! ☹️
From cafeappliances.com
DOA Refrigerator
Would Not RecommendLowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...
For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109.
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Quiet operation, nice looking
Would RecommendVisually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.
From Standard-Depth Modern Glass 27.8-cu ft 36-in Wide with Ice Maker ( Platinum Glass ) ENERGY STAR Certified Verified PurchaserVerified Pro
great features!
Would Recommendlove the look! love how it is lighted within the fridge!!
From cafeappliances.com
Best refrigerator!
Amazing capacity, beautiful inside and out!
From Standard-Depth 27.8-cu ft 36-in Wide with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Left Door Will Not Stay Open
Would Not RecommendThis refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).
From Standard-Depth Matte White with Brushed Bronze Handles 28.7-cu ft 4 -Door 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified Verified Purchaser
We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Doesn’t cool -GE doesn’t stand behind lemons
Would Not RecommendUpdate to earlier review. Still do not recommend this fridge. GE came out again for the 3rd/4th/5th time and installed parts and supposedly fixed the problem. Our ice cream was frozen for a few days but is now back to being disgustingly soft and mushy. Very frustrating to pay so much money for a fridge that continues to have cooling issues.
From cafeappliances.com
We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on th...
Really nice fridge
Would RecommendThis fridge is amazing, and looks great. Fits the space perfectly, and huge interior. The middle refrigerated drawer is so convenient. I really like the water pitcher dispenser and auto-refill. We didn't put any magnets on because it looks so nice.
From Counter-Depth 23.2-cu ft 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified Verified Purchaser
Terrible exterior
Would Not RecommendWhile the inside of the refrigerator is beautiful, the outside is horrible. There’s something wrong with the stainless steel. I returned my first one as I thought it was just that model but the replacement has the same awful etching on the door above the fridge in the exact same place so there is clearly something wrong with their stilss stainless. For the price I paid for a ‘high end’ brand, it’s EXTREMELY disappointing. I now have to hang a calendar to cover it or return it for a completely di...
From cafeappliances.com
Your feedback is important to us, and we appreciate you sharing your photos. Stainless steel in general can have a slightly varied look depending on t...
Love the inside color!
Would RecommendVery excited about the sleek look of this fridge! Wish the ice maker worked faster, but overall happy with the fridge!
From Counter-Depth 23.2-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period. If this is not what you're experiencing, please ...

Buyer Beware, GE will not stand behind product
Would Not RecommendReceived defective product, the box has a dip in it which caused air to get into the freezer and create ice and frost all over the rails and food. I called this in during the GE warranty, but the technicians couldn't figure out the problem. They replaced parts, more parts, the entire freezer drawer, seals, etc. It took 8 months and 6 visits and their TAG team to figure it out. Now GE says it's not under warranty anymore even though it was reported during warranty. The dated picture below sh...
We're sorry to hear that your fridge is not functioning properly after multiple repairs. We recommend you continue to work with your extended war...

DO NOT BUY, ESPECIALLY FROM LOWES
Would Not RecommendI bought this during a buy more save more promotion. Within the warranty period the freezer was full of ice and frost. It took GE technicians 6 visits and 8 months to determine it was a defective box and could not be repaired. They took so long that it is no longer under warranty and even though it was reported during warranty they will not replace it. The extended warranty will not replace it either, they will only give back what I paid add since I bought it as a package deal, with other ap...
We're sorry to hear that your refrigerator is having issues after multiple repairs. We recommend you continue to work with your extended warranty...

Dystopian water filter system
Would Not RecommendGE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...
From Standard-Depth Modern Glass 27.8-cu ft 36-in Wide with Ice Maker ( Platinum Glass ) ENERGY STAR Certified
We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Welcome to water filter management hell
Would Not RecommendGE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...
From Counter-Depth 22.3-cu ft 36-in Wide with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified
We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Dystopian water filter system
Would Not RecommendGE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...
We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Set up very disappointed
So incredibly disappointed. I have always bought and used GE kitchen appliances. On my recent gut and renovation, I also updated all my appliances and even stepped up to Cafe. So, not worth it. Taking the distributors issues out of the review….the refrigerator looks nice (backlighting sold me). However the noise from this refrigerator is unbelievably LOUD. It seriously wakes up the house, albeit less than 3,000 sqft, it is so loud. Within 20 days of getting the refrigerator the filter went out. ...
From cafeappliances.com
We would like to clarify some information regarding the sound level of your refrigerator. Newer refrigerators sound different from older refrigerators...
Lovely design
Lovely design but doors and drawers are out of alignment. Floor is level, and feet were adjusted like recommended in the user manual, but didn’t help. Appears to be hinges. I need to call about it. Refrigerator has lots of light and is roomy. Love it. Top freezer only allows “soft freeze” so can’t put ice cream in top drawer. Lots of room available in freezer overall. Ice maker is nice.
From cafeappliances.com
We'd like to help out with the doors and drawers not sitting aligned. For the best assistance, we recommend scheduling an appointment with our Bodewel...
Disappointed and Concerned
My Cafe Standard Depth Platinum Glass refrigerator was delivered today. I paid over $5000 for this refrigerator. Four $5000 I expect to see perfection. Instead on the left french door along the decorative seam. I see insulation or caulking that used from the seam. The decorative trim on the middle drawer on the right hand side has a huge chip in it and it’s rough and deep to the touch. When you open the refrigerator, there are scratches on the bottom box where the shelves sit. On the sliding fre...
From Standard-Depth 28.7-cu ft 4 -Door 36-in Wide with Ice Maker ( Platinum Glass ) ENERGY STAR Certified
We're sorry to hear about the the doors and other imparities. We'd like to look into this further. Please send us a private message via Faceb...

Try wrapping cellophane tape around your fingers and dab at the areas where the film has remained. This may help with removal without the fear of scra...