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Counter-Depth 22.3-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.3-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
792
Review
 4.2 out of 5
793 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator features a sleek modern design with backlit shelves, an adjustable middle drawer, and an in-door water dispenser. Customers appreciate the quiet operation, spacious interior, and versatile organization options. However, some have experienced issues with the ice maker and water quality, as well as concerns about the durability of certain components.

Customer review summary generated by AI, including incentivized reviews.
793 Customer Reviews

It looks good!Annzay

Would Recommend

I can move easier in my kitchen

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The blue packing film SUCKS!

Would Recommend

I love the refrigerator, however, I gave it 4 stars due to the issues removing all the blue protective film. I spent HOURS trying to get it off & still some remains. It makes the fridge less esthetically pleasing! ☹️

June 2, 2026

From cafeappliances.com

Response from Cafe_Appliances

Try wrapping cellophane tape around your fingers and dab at the areas where the film has remained. This may help with removal without the fear of scra...

Cafe_AppliancesJune 11, 2026

DOA Refrigerator

Would Not Recommend

Lowe's delivered this refrigerator with the incorrect handles and didn't ensure it was working before leaving. I now have a refrigerator installed with no handles and a does nothing but light up. It was dead on arrival with no quality control prior to delivery. Lowe's suggested that we schedule a GE technician to repair the fridge. Today, the GE technician confirmed that it is not repairable due to a dead condenser. Replacement refrigerator is an additional special order and scheduled out f...

June 1, 2026
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Response from Cafe Appliances

For assistance with delivery or installation, please reach out to Lowe's Customer Care at 1-800-445-6937 or send a text to 84109. Read More

Cafe AppliancesJune 3, 2026

cafe_appliances

Quiet operation, nice looking

Would Recommend

Visually pleasing, love the look of the interior. Quiet. We're pleased with the purchase.

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great features!

Would Recommend

love the look! love how it is lighted within the fridge!!

May 15, 2026

From cafeappliances.com

Best refrigerator!

Amazing capacity, beautiful inside and out!

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Left Door Will Not Stay Open

Would Not Recommend

This refrigerator was delivered and installed but the left side door will not stay open on its own from the very beginning. We finally got around to calling Lowes installation team to fix it and they would not come out because we didn't call them within 30 days (we have been managing a renovation so we are just now resolving these minor issues).

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Response from GE Answers

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

GE AnswersApril 14, 2026

GE_Appliances

Response from Cafe Appliances

We’d like to address the issue you’re having with the door not staying open. The doors are designed to stay open when they’re in a fully-opened posit...

Cafe AppliancesApril 14, 2026

cafe_appliances

Doesn’t cool -GE doesn’t stand behind lemons

Would Not Recommend

Update to earlier review. Still do not recommend this fridge. GE came out again for the 3rd/4th/5th time and installed parts and supposedly fixed the problem. Our ice cream was frozen for a few days but is now back to being disgustingly soft and mushy. Very frustrating to pay so much money for a fridge that continues to have cooling issues.

April 10, 2026

From cafeappliances.com

Response from Cafe

We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on th...

CafeApril 15, 2026

Really nice fridge

Would Recommend

This fridge is amazing, and looks great. Fits the space perfectly, and huge interior. The middle refrigerated drawer is so convenient. I really like the water pitcher dispenser and auto-refill. We didn't put any magnets on because it looks so nice.

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Terrible exterior

Would Not Recommend

While the inside of the refrigerator is beautiful, the outside is horrible. There’s something wrong with the stainless steel. I returned my first one as I thought it was just that model but the replacement has the same awful etching on the door above the fridge in the exact same place so there is clearly something wrong with their stilss stainless. For the price I paid for a ‘high end’ brand, it’s EXTREMELY disappointing. I now have to hang a calendar to cover it or return it for a completely di...

March 9, 2026

From cafeappliances.com

Response from Cafe_Appliances

Your feedback is important to us, and we appreciate you sharing your photos. Stainless steel in general can have a slightly varied look depending on t...

Cafe_AppliancesMarch 11, 2026

Love the inside color!

Would Recommend

Very excited about the sleek look of this fridge! Wish the ice maker worked faster, but overall happy with the fridge!

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Response from Cafe Appliances

The icemaker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period. If this is not what you're experiencing, please ...

Cafe AppliancesMarch 6, 2026

cafe_appliances

Buyer Beware, GE will not stand behind product

Would Not Recommend

Received defective product, the box has a dip in it which caused air to get into the freezer and create ice and frost all over the rails and food. I called this in during the GE warranty, but the technicians couldn't figure out the problem. They replaced parts, more parts, the entire freezer drawer, seals, etc. It took 8 months and 6 visits and their TAG team to figure it out. Now GE says it's not under warranty anymore even though it was reported during warranty. The dated picture below sh...

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Response from Cafe Appliances

We're sorry to hear that your fridge is not functioning properly after multiple repairs. We recommend you continue to work with your extended war...

Cafe AppliancesMarch 10, 2026

cafe_appliances

DO NOT BUY, ESPECIALLY FROM LOWES

Would Not Recommend

I bought this during a buy more save more promotion. Within the warranty period the freezer was full of ice and frost. It took GE technicians 6 visits and 8 months to determine it was a defective box and could not be repaired. They took so long that it is no longer under warranty and even though it was reported during warranty they will not replace it. The extended warranty will not replace it either, they will only give back what I paid add since I bought it as a package deal, with other ap...

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Response from Cafe Appliances

We're sorry to hear that your refrigerator is having issues after multiple repairs. We recommend you continue to work with your extended warranty...

Cafe AppliancesMarch 10, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Welcome to water filter management hell

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Dystopian water filter system

Would Not Recommend

GE uses RFID (Radio-Frequency Identification) digital rights management on their water filter to force you to buy their $55 replacement. Their fridge still doesn’t recognize it. Every single time I replace the filter, the touchscreen throws a “Replace Water Filter” error. There is no manual reset. Last time this happened I had to schedule a service call and wait 30 days. A full month without water or ice from a $4,000 refrigerator — because the fridge couldn’t read its own filter. One of the sug...

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Response from Cafe Appliances

We want to help you with your refrigerator water filter. The RFID is a "Leak-Detecting Sensing Technology" that enables refrigerators to shut...

Cafe AppliancesFebruary 25, 2026

cafe_appliances

Set up very disappointed

So incredibly disappointed. I have always bought and used GE kitchen appliances. On my recent gut and renovation, I also updated all my appliances and even stepped up to Cafe. So, not worth it. Taking the distributors issues out of the review….the refrigerator looks nice (backlighting sold me). However the noise from this refrigerator is unbelievably LOUD. It seriously wakes up the house, albeit less than 3,000 sqft, it is so loud. Within 20 days of getting the refrigerator the filter went out. ...

February 9, 2026

From cafeappliances.com

Response from Cafe_Appliances

We would like to clarify some information regarding the sound level of your refrigerator. Newer refrigerators sound different from older refrigerators...

Cafe_AppliancesFebruary 10, 2026

Lovely design

Lovely design but doors and drawers are out of alignment. Floor is level, and feet were adjusted like recommended in the user manual, but didn’t help. Appears to be hinges. I need to call about it. Refrigerator has lots of light and is roomy. Love it. Top freezer only allows “soft freeze” so can’t put ice cream in top drawer. Lots of room available in freezer overall. Ice maker is nice.

January 24, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with the doors and drawers not sitting aligned. For the best assistance, we recommend scheduling an appointment with our Bodewel...

Cafe_AppliancesJanuary 26, 2026

Disappointed and Concerned

My Cafe Standard Depth Platinum Glass refrigerator was delivered today. I paid over $5000 for this refrigerator. Four $5000 I expect to see perfection. Instead on the left french door along the decorative seam. I see insulation or caulking that used from the seam. The decorative trim on the middle drawer on the right hand side has a huge chip in it and it’s rough and deep to the touch. When you open the refrigerator, there are scratches on the bottom box where the shelves sit. On the sliding fre...

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Response from Cafe Appliances

We're sorry to hear about the the doors and other imparities. We'd like to look into this further. Please send us a private message via Faceb...

Cafe AppliancesJanuary 12, 2026

cafe_appliances