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Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 22.3-cu ft 4 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
814
Review
 4.2 out of 5
814 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator features a sleek modern design with backlit shelves, an adjustable middle drawer, and an in-door water dispenser. Customers appreciate the quiet operation, spacious interior, and versatile organization options. However, some have experienced issues with the ice maker and water quality, as well as concerns about the durability of certain components.

Customer review summary generated by AI, including incentivized reviews.
814 Customer Reviews

Love the water autofill and the wall of light!

Would Recommend

I had a refrigerator like this one at the house I sold and I missed it. I had to get a smaller one in order to have all the features I love. (I could only get counter depth to get white.) Since I’m living alone now, I reasoned that I don’t need as much space, but I sure do want the wall of light in the back of the refrigerator AND my favorite feature is the auto fill on the water dispenser. I also prefer the freezer on the bottom like this has.

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Looks great

Would Not Recommend

Very esthetic and organized with great cooling ability. It has great features and good food persevering abilities.

September 13, 2026

From cafeappliances.com

Great pick!

Would Recommend

Enjoying product. I had to choose the compact side due to not being able to get the regular size model through my entrance doors. But it has worked just fine since my family size is smaller. I really like the front load freezer three tier compartment . It allows me to keep everything organized. And the mid level refrigeration allows me to toggle between sodas, cold cuts and wine storage. It’s a great product. It’s the Cafe model. I can’t wait until I add the cafe microwave. I have the smooth top...

September 11, 2026

From cafeappliances.com

Buy if it is on sale and manage expectations

Would Not Recommend

We waited 10 years to do a kitchen renno, and I HAD to have all the bells and whistles. We bought all the cafe brand appliances - for me, they are just sooo beautiful and I loved the look. While I like the fridge, I don't love it, and it's probably my least favorite Cafe brand appliance. The shelves inside are very limiting. My old fridge had plenty of shelf room for condiments, deli, meats, fruit, veg, and other items. With the Cafe fridge, I find that I am lacking the storage drawers I want,...

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Response from GE Answers

We want to help utilize the space that your have in your new Café refrigerator. This model features a Quick Space shelf that splits in half and slide... Read More

GE AnswersSeptember 4, 2026

GE_Appliances

Still waiting on delivery

Would Not Recommend

So disappointed in this order. Was supposed to be delivered last Saturday…waited all day…. They called truck broke down 2 miles from our house. Wanted to know if we wanted to “come pick it up”!? Rescheduled for Monday….waited again all day. Saw where they rescheduled it for Saturday. Called store, said they tried to call us. We checked both phones, no call was placed to us. Said there was nothing they could do about it.

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Response from GE Answers

For assistance with questions about delivery/installation or other customer service inquiries, please call the Lowe's Customer Care team at 1-800... Read More

GE AnswersSeptember 3, 2026

GE_Appliances

Beautiful and Functional

Would Recommend

The Cafe refrigerator is beautiful! It has most features we want and fits so well in our kitchen. It is limited in storage bins but adequate for our needs. The Auto fill water feature is so convenient. We never knew we needed it! It does not have crushed ice but we do not need it. It also has a small ice bin and makes ice very quickly. It seems complicated on how to set temperatures for zones but I am reading the online manual for instructions. There is so much tape and strapping tape on it be p...

August 16, 2026

From cafeappliances.com

Stay Away, Compressor Failure, Terrible Customer S

Would Not Recommend

Only 3.5 years old and a total compressor failure which is supposed to be covered under a 5 year warranty. However getting that warranty honored will require you to quick your job and work full time doing the run around with GE customer service. It's an essential appliance and they act as if it's an ice maker. We equipped our entire new house either GE/cafe and all but the drier have had at least on service visit, and now this Refrigerator. Try to find something else. The appearance is what drew...

August 11, 2026
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Response from Cafe Appliances

We're sorry to hear about the issue with the compressor. We'd like to review and look into your situation closer. Please send us a private me... Read More

Cafe AppliancesAugust 12, 2026

cafe_appliances

Response from GE Answers

We're sorry to hear about the issue with compressor. We'd like to look into your situation closer. Please send us a private message via Faceb... Read More

GE AnswersAugust 12, 2026

GE_Appliances

Avoid at all costs

Would Not Recommend

Do not buy this or any other café appliance, we outfitted our entire kitchen and house GE products and every single one of them has had to been fixed at least once including this refrigerator now not functioning and they are dragging their feet on fixing it in an appropriate time avoid at all costs. DO NOT BUY CAFE OR GE.

August 11, 2026

From cafeappliances.com

Response from Cafe_Appliances

We see you have been in direct contact with our team regarding your situation with your refrigerator and understand your frustration. We encourage you... Read More

Cafe_AppliancesAugust 12, 2026

Attractive design, good storage area, freezer stor

My overall experience with this Cafe Energy Star 22.3 Ft Refrigerator is deserving of a 5 Star Review. However, after owning it for 9 months, water is sweating thru one side of the refrigerator. We mist fortunately purchased extended warranty and while we are most appreciative of the confidence this will be taken care of! I cannot comment further until the remedy is determined! Several medications rely on constant refrigeration and stable temperatures. Hoping for a smooth and prompt res...

August 10, 2026

From cafeappliances.com

Response from Cafe_Appliances

We want to help you with your refrigerator sweating. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BOD... Read More

Cafe_AppliancesAugust 11, 2026

Do not go for this Fridge

Would Not Recommend

Unfortunately this is my second review on the fridge, my first delivered fridge had uneven doors and was told it was supposed to be like that then the delivers guy some how scratched the front door so deep silver was shining through the length of the door, so I get a replacement the unleveled doors are just a manufacturing problem per the Lowe’s delivery guy because the replacement fridge doors are not level as well, okay googled how to fix it and there others out there with the same problem so ...

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Response from GE Answers

We want to help with some information on how to adjust the allignment on your refrigerator. If the doors are uneven on your french-door, bottom-freez... Read More

GE AnswersAugust 5, 2026

GE_Appliances

DO NOT BUY! AVOID AVOID AVOID

Would Not Recommend

DO NOT BUY THIS! Within 6 month of purchase the ice maker began melting and dumping water on the floor through ice dispenser. Then freezer died, now fridge section dying. This is the same issue someone else has mentioned in their review. The photo they have on their review with water dumping is exactly what ours looks like. AVOID AVOID AVOID.

July 30, 2026

From cafeappliances.com

Response from Adrian@Cafe

We are sorry to hear of your experience with this refrigerator so far. We see that you are actively working with our Bodewell team to get this cooling... Read More

Adrian@CafeAugust 6, 2026

Problems after two months with product and service

Would Not Recommend

The freezer and beverage drawer have stopped maintaining temperature and everything is melting. Bodewell, the GE service provider, has outsourced to a company for this area. They haven't returned our service call after two days, so not only is GE's product useless so is their service. If you buy this fridge makes sure you buy a second one that is not GE so you have one that works when this one fails.

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Response from Cafe Appliances

We would like to assist you with this refrigerator and gather some additional information from you. Please send us a private message via Facebook, In... Read More

Cafe AppliancesAugust 3, 2026

cafe_appliances

This could have been an Excellent review, but No!

I love so many things about this refrigerator, but the fact that I cannot change the water filter is expensive and annoying. I have tried to replace my genuine GE water filter with 2 different (expensive) genuine GE water filters, which according to GE are the correct filters for my fridge, but the fridge does not recognize them. It displays an "ERROR" "Water Filter" and will not dispense water or ice. I have 4 GE Cafe appliances in my home and 6 GE Profile appliances in my winter condo. I ...

July 18, 2026

From cafeappliances.com

Response from Cafe Appliances

We want to help and provide some information about the error you are getting with your XWFE filter replacement. This indicates that the filer is eithe... Read More

Cafe AppliancesJuly 21, 2026

Disappointed

Would Not Recommend

Like another reviewer stated below for 5,000 bucks you’d think this fridge would be white all the way around lol yes I should have realized this while online shopping however I was focused on the front and the black back is so ugly ugggg so for those who don’t do research like me beware the fridge is white and pretty in the front with a black box back which is my fault, so I have it delivered so it will be in perfect condition welllllllllllll that didn’t happen first thing I notice one door high...

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Response from GE Answers

We'd be happy to help with your refrigerator. Based on your description, it sounds like the refrigerator and its doors may need to be leveled. Tu... Read More

GE AnswersJuly 17, 2026

GE_Appliances

Organization challenge

I wish the door shelf on the right side could adjust. There’s no room for a wine bottle standing upright in this fridge unless you give up a shelf. Otherwise it’s a nice addition to our kitchen.

July 5, 2026

From cafeappliances.com

Response from Cafe_Appliances

We appreciate your feedback regarding the door shelf of your refrigerator; we are going to share your comments with our product team for review.

Cafe_AppliancesAugust 26, 2026

The two guys were great and a perfect job

Would Recommend

Both guys were very professional unloaded the refrigerator actually let me look at it and approve professionally bought it into the house without damage set up cleaned it up. Tell me about the refrigerator and what I needed to do and wish me a happy safe Fourth of July.

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