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Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.1
1674
Review
 4.1 out of 5
1674 Reviews


79% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has an attractive, sleek design with a spacious interior and efficient organization. Customers praise the matte white finish and bronze/gold hardware, noting it serves as a stylish focal point in the kitchen. However, some report issues with the water dispenser, freezer drawer, and overall build quality not matching the premium price. While most are satisfied with the product, especially the appearance and storage space, a few have experienced premature failures, raising concerns about reliability.

Customer review summary generated by AI, including incentivized reviews.
1674 Customer Reviews

Performance

Would Not Recommend

Our first GE Café series refrigerator had to be replaced after less than six years. I hope this one performs better.

June 26, 2025

From cafeappliances.com

Response from Cafe_Appliances

We're sorry that your original refrigerator needed to be replaced. We're confident that your new model is going to last for many years to come. We thi... Read More

Cafe_AppliancesJune 26, 2025

10 years and still loving this refrigerator

Would Recommend

I purchased this refrigerator about 10 years ago. Since that time, we make coffee using the Keurig at least once a day. The chipped filters can be pricey, but they work well and water does taste very good. At times, the fridge can make some loud and odd noises as the compressor turns on and off, but the cooling id very good. My only complaints after years of ownerships are that the stainless steel easily fingerprints and the ice maker gets clogged due to the heating element for the Keurig b...

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AVOID AT ALL COSTS - ZERO STARS

Would Not Recommend

I hate this fridge. The sellers left it for us and it is barely 5 years old. I have replaced two LED lights and have a service tech out twice to repair. It does not maintain temperature, has humidity inside (yes I replaced the seals too), now the in door icemaker/water dispenser has stopped working. The interior lights come on 10% of the time. This thing makes me angry when I look at it. $4K fridge. AVOID. GE GARBAGE.

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Response from Cafe Appliances

We're sorry to hear you've been having trouble with your refrigerator. We can understand how an appliance not working as expected would be fr... Read More

Cafe AppliancesJune 19, 2025

cafe_appliances

Great Quality Product

I had a GE Cafe refrigerator before and I love it. Once my refrigerator started to have issues after years, I decided to purchase the same refrigerator without hesitation. The product is top notch.

June 12, 2025

From cafeappliances.com

Great Experience

Would Recommend

Delivery and install was fast and smooth!

June 12, 2025
Verified Purchaser
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Not great features

June 7, 2025

From cafeappliances.com

Response from Cafe_Appliances

We want to help out with the cooling issues and slow ice production you are noticing. Also, this model does require side clearances to open the door p... Read More

Cafe_AppliancesJune 10, 2025

Good fridge

Great fridge except the water dispenser is inside & the button is hard to use. I personally don't love French Door fridges because I find it hard to find the food in the freezer, this doesn't bother most people.

June 5, 2025

From cafeappliances.com

Lingering smell

The fridge has a lingering chemical/plastic scent after 1.5 months. It is very strong.

June 1, 2025

From cafeappliances.com

great refrigerator

Would Recommend

This refrigerator looks good, I feel it's pretty roomy for a counter depth model, I love the shelving flexibility. I really love the drawer freezer. I would say the only thing I don't like is the water dispenser is very hard to press, I don't usually get my water from the refrigerator so It doesn't bother me too much but it is tough.

May 22, 2025

From cafeappliances.com

No bueno

Would Not Recommend

its a bad build. The water dispenser is insanely hard to press. The interior is cheap and not really put together that well.

May 16, 2025

From cafeappliances.com

Response from GE_Appliances

As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the internal ... Read More

GE_AppliancesMay 20, 2025

Cafe Frig

The plastic film protecting the stainless continues to be remove at the edges

May 7, 2025

From cafeappliances.com

Simple yet elegant!

Would Recommend

Simply yet very classy. It matches my Cafe double oven in black. Did not want water outside so this is perfect. Too many features just present extra problems. I am upset that my remote quit on my oven. I don’t understand why being it is a wifi related issue.

May 3, 2025

From cafeappliances.com

Beautiful

Would Recommend

Just beautiful refrigerator. Love everything about it, shelves internal lights and capacity. Quiet as well.

May 2, 2025

From cafeappliances.com

Great fridge for a smaller household

Would Recommend

This refrigerator is on the smaller side, but works just great for two retirees. The water dispenser inside the refrigerator is just fine. You do need two hands to operate it one hand to hold your glass and one hand to press the button. We never liked the exterior water dispensers as they make such a mess. And we very rarely use the water from the fridge anyway. Seems to work just great, and the interior is nice and bright for us older folks who have a hard time seeing things. Some of the newer ...

April 30, 2025

From cafeappliances.com

We love it

Awesome product. The matte finish and bronze handles are perfect

April 26, 2025

From cafeappliances.com

GE Cafe as replacement for Sub Zero

Would Recommend

In general this is a nice refrigerator. It is a replacement for a sub zero I had for 26 years. I miss my big crisper drawer. The two produce drawers are just too small. On the plus side:it is quiet, the inside water dispenser is very convenient and the bottom freezer is fairly large.

April 23, 2025

From cafeappliances.com

Not what we expected

Would Not Recommend

Considering this is suppose to be a premium appliance with a premium price…the actual product is no where close to premium. It’s basically a GE Profile for twice the price. Although everything is make out of plastic. The Smart features are a joke…although they have an app, you have to plug in a USB to add photos…which is basically the only feature it has. The matte black color is not black…its more of a charcoal grey. Very disappoint that I can’t return it.

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Response from Cafe Appliances

We can understand how upsetting it can be when a new appliance doesn't meet your expectations. It has many great features, and we hope the more y... Read More

Cafe AppliancesApril 14, 2025

cafe_appliances

Poorly regulated temperature

Would Not Recommend

Looks great but cannot be trusted to regulate temperature properly. This is our second one in 4 months as the first one was a lemon (or so we thought). We frequently have to move things to our outside 40 year old refrigerator as the temps get up to mid 50’s. A big disappointment and waste of money.

April 4, 2025

From cafeappliances.com

Response from Café_Appliances

We'd like to assist you with your refrigerator not cooling properly. There can be several factors influencing the temperature. Please refer to the art... Read More

Café_AppliancesApril 8, 2025

Love all the clean lines, lights and adjustable sh

Love that every thought by this s easily accessible! Shelves, drawers, ice are all located with the consumer in mind. I would have given 5 stars except for one minor adjustment I would make. The water dispenser inside is at an awkward angle unless both doors are open. Love the design and sleek exterior without dispensers on the outside.

April 4, 2025

From cafeappliances.com

Response from Cafe_Appliances

We are so glad that you are loving your new refrigerator. You've made a great choice by going with this model. We're also huge fans of the interior de... Read More

Cafe_AppliancesApril 16, 2025