
Ratings & Reviews for Cafe Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte White with Brushed Bronze Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a stylish design and spacious interior with adjustable shelves, bright LED lighting, and a large freezer capacity. Customers appreciate the hot water dispenser and precise water fill features. However, some report issues with temperature regulation, compressor failures, and malfunctioning water/ice dispensers. The stainless steel finish is also prone to fingerprints and smudges. Overall, the product offers desirable features, but quality control and reliability appear inconsistent, with many reporting problems within the first couple years.
Customer review summary generated by AI, including incentivized reviews.cooling difference
Would Not Recommend[This review was collected as part of a promotion.] Thermostat on door says one thing and the temperature in the refrigerator says something else. about 5 degrees difference.
From cafeappliances.com
Short life
Would Recommend2.5 years old, compressor went out. Local appliance store sent rep for service call to confirm. now waiting 8-10 days to replace it. It was great while it ran but unhappy with the short compressor life. Waiting on Cafe' to confirm coverage. CAFÉ™ ENERGY STAR® 27.7 Cu. Ft. Smart French-Door Refrigerator with Hot Water Dispenser Model #: CFE28TP2MS1
From cafeappliances.com
We'd like to look into this situation further. We will be reaching out to you via email to gather additional information. Please respond to the email ... Read More
More than happy
[This review was collected as part of a promotion.] We love our fridge!! Our power went out due to weather conditions. It kept everything cold for hours
From cafeappliances.com
Super
Forced to review!!! Get me out of this!!!!!!!!!!!!!!
From cafeappliances.com
Great refrigerator
Love the look of my cafe refrigerator and it so far cools and freezes great. I love the hot water dispenser.
From cafeappliances.com
Very Nice
Would RecommendWe love the look and storage capacity for smaller refrigerator. The only minor issue is that the ice maker is relatively slow to replenish ice and the ice container is not very large so running out quickly is a real possibility.
From Counter-Depth 23.1-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Most Expensive/Worst Refrigerator Ever....
Would Not RecommendThere's a part of me that's so sad seeing so many people love this fridge. I loved it too, until it started failing. We bought it in 2018, and almost immediately started having trouble with it. The water hose was leaking (which was an especially hard blow because it was replacing a fridge that leaked). We've paid over the years to update the warranty and have had 4 service calls in those years, only some of which were covered by the warranty. I've probably spent 800-1000$ servicing this refr...
We want to help you with your unit. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online ... Read More

Nice Refrigerator When Its Working
Would Not RecommendWe have owned this refrigerator for less than four years now. A few days ago the unit began to fail again. It could no longer maintain an adequate freezer or fresh food temperature. It appears that the compressor has failed again. This will be the 3rd compressor failure for the unit. GE replaced the original compressor with a new identical unit the first time. Then it failed again. GE then replaced it with a newer compressor that operates with Butane as the coolant; which meant that other...
From cafeappliances.com
We see that you are actively working with our internal team, and we advise you to continue doing so to get this refrigerator issue properly resolved.
BEAUTIFUL and looks like a high end appliance
Would RecommendBeautiful design and a good sized refrigerator and freezer with several arrangement options. While we love the ice & water dispenser on the outside door v inside the unit, it doesn't make enough ice for our family. Also, the gasket around the inside refrigerator door won't stay on as if it's too big for the door so that has to be replaced.
From cafeappliances.com
Terrible quality, doors hard to close
Would Not RecommendTerrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.
If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed... Read More

Great Features!
Enjoying the new fridge. Like the hot water option from the door as well as the half shelf for other tall items.
From cafeappliances.com
We really love this model, and we're happy to hear you're enjoying your refrigerator and particularly appreciate the hot water option and Quick Space ... Read More
Not what I was expecting
A few things that I was very disappointed with. The quality of the refrigerator feels very cheap. Whenever I open the freezer, it feels flimsy and wobbly. The plastic inserts are solo flimsy and feel cheap. The the three buttons of “water, crushed, cubed” feel very cheap and you can see all of them move when one is selected. rate of water flow from the dispenser is anemically slow and takes forever to fill cups. Not sure I would purchase another product like this.
From cafeappliances.com
We are sorry to hear of your disappointment with this refrigerator. Your feedback is extremely important to us, and we will pass these comments along ... Read More
Solid - but no autofill seems like a huge miss
Would RecommendOverall it’s been solid. Good layout and looks nice. Impossible to figure out the photos option / upload although it’s something I don’t really care to have / need anyway. Biggest issue I have is - there’s no ability to auto fill anything with the water dispenser. The display reads out the amount of water dispensed in real time a “precise fill” seems redundant / useless and you have to keep the lever pushed in the entire time you’re filling. Wish I could set a volume I wanted filled and walk awa...
From cafeappliances.com
We'd like to help out with the photo upload. You can check out the full instructions on page 9 here: https://products-salsify.geappliances.com/image/u... Read More
Avoid GE appliances
Would Not RecommendWe have had our cafe refrigerator for three years. The filters come on an auto ship for replacement. Our last set had two faulty filters which is about $100 in filters. When I called to say they were faulty GE told me they were out of warranty even though they send a 3 pack that is replaced every 6 months. When I said that is ridiculous they told me well you don’t have to buy 3 at a time. Horrible customer service and as soon as this refrigerator breaks we will be switching brands.
We'd like to assist with the filters of your refrigerator. Please send us a private message via Facebook, Instagram, X, or TikTok with your conta... Read More

Very pleased!
Would RecommendVery attractive and functional addition to our kitchen. Love the hot water feature! Steady temp, quiet operation, very well lit interior.
From cafeappliances.com
We’re delighted to hear that your refrigerator is a very attractive and functional addition to your kitchen. The adjustable hot water dispenser lets... Read More
Who designed this?
Would Not RecommendPossibly the worst designed refrigerator I have ever seen. Ice capacity is ridiculously small. Doors don’t open far enough yo allow full access to the lower drawer.
From cafeappliances.com
To get full access to the temperature controlled drawer, you may need to rearrange the bins on the right hand fresh food door to allow more room for t... Read More
pretty and easy
Would RecommendLove this fridge.... Don't love how I can still see little pieces of the green plastic still in the grooves of handles or inside the doors because of how it needed to be taken off when it was already installed and placed in my kitchen. But I do love how easy it was to connect this fridge to the wifi and how simple it is to use it in the app. All good qualities.
From cafeappliances.com
Poor quality, save your money
I’ll be honest 14 months touch screen broke no help from ge. Replaced screen with updated part and touch screen works but reboots when trying to switch from crushed to cubes, Hot water tank stopped working. Have to buy ge filter with QR code. Not impressed with 3 thousand dollar fridge. I’ll pass on anything ge from now on .
From cafeappliances.com
We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ... Read More
Life spawned right now can not u this refrigerator
Would Not RecommendPurchased this refrigerator 6 years ago - the inside light starting malfunctioning. Then the temp starting rising . Terrible customer service from the cafe company . A refrigerator like this should last a lot longer !
Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of th... Read More

We want to help and provide information regarding the temperature difference in your refrigerator. When you adjust the temperature to your preferred s... Read More