
Ratings & Reviews for Cafe Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious and well-organized interior, stylish design, and useful features like the hot water dispenser. Many customers highlight the large capacity, bright LED lighting, and adjustable shelving as key benefits. However, some report issues with the ice maker, water dispenser, temperature control, and overall reliability, including loud noises, leaks, and inconsistent temperatures. There are also complaints about the quality of materials and construction, with some finding the doors difficult to open and close.
Customer review summary generated by AI, including incentivized reviews.Leaked water from door when installed.
Would Not RecommendWhen installed leaked water from refrigerator door. Store we bought it from didn’t believe us (not a knock against GE). Eventually they sent GE repairman out who identified tubing to fill ice maker with water didn’t fit into water inlet valve. He ordered new water inlet valve and repaired problem a week later. Also, refrigerator doors are difficult to close. Typically when hands are full getting items out of refrigerator can push doors closed with elbows. Can’t do that with this refrigerator
From cafeappliances.com
Great Fridge
Would RecommendThe refrigerator is beautiful! Love the function of both the refrigorator and freezer. Hot water option is great! Only complaint is that the ice machine can be loud at times (when the ice drops).
From cafeappliances.com
Great Fixtures
Would RecommendBeautiful refrigerator outside, a lot of space inside.
From cafeappliances.com
Fridge was DOA, check the 30 day warranty!
Would Not RecommendI purchased this fridge along with the extended protection plan, but I made the mistake of ordering it early while my kitchen was being renovated. When finally plugging it in, the cooling system wasn't working so I had to get a GE technician to check it out. He said it had to be replaced and wasn't repairable, but unfortunately because it was sitting in my living room for weeks it's past the 30 day warranty to replace it. After some unpleasant calls with the GE warranty service, plus Lowe's exte...
From Counter-Depth Hot Water Dispenser 22.2-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
Hello- We are very sorry to hear you are having these issues with your new refrigerator and can certainly understand how absolutely frustrating this ...

Pleasant Surprise
I had read so many different reviews of this model refrigerator and many were negative. However, I put aside my apprehension as we needed a large-capacity freezer and spacious refrigerator interior. Reviews warned it was "noisy," but I find it no louder than my quiet previous refrigerator. It is, in short, just what we had hoped for. Thank you, GE.
From cafeappliances.com
Does not cool down enough, Temp off by +5° #2
Would Not RecommendI have done more testing on the refrigerator cooling cycle. The new Café refrigerator I have purchased has a cooling problem. I have compared it to my previous refrigerator made in 2001. I set the Café at 34° but it will always heat up to near or above 40° (See Graph) It appears that the temperature differential (the difference between when the unit stops cooling and then re-starts) is 8°. My 2001 differential is 3°. (See Graph) It is clear by looking at the graphs that the 2001 refrigerator con...
Verified Purchaser
Hello - we apologize for the inconvenience you've experienced with your Café refrigerator and sincerely appreciate the detailed information you p...

New Fridge new house
Love the Cafe refrigerator room enough for everything and the freezer is good size .
From cafeappliances.com
Not impressed
I had a GE Profile fridge with same cubic feet. It was much more usable with side trays easily accommodating gallon sized containers to smaller jars. Also one tray not fitting at all. Hoping to be able to adjust drawers as they have gap that just causes mess/uses space. So far not impressed.
From cafeappliances.com
Hi, Thank you so much for taking the time to share. We're very sorry to hear you're not fully pleased with your new refrigerator so far. We sincerel...
Nice refrigerator
Love the refrigerator but our first one needed to be replaced after 3 years. Hoping it was a covid fluke and will not happen again.
From cafeappliances.com
Love it
Love the capacity of the fridge. My only thing I wish was different was that I expected the water to be hot instantly. But I think that was my mistake and reading it incorrectly. Now I’m ok With waiting for the water to boil but I wish more than 10oz would be available. As sometime I want to make multiple cups.
From cafeappliances.com
1st one was a lemon.
Would Not Recommend1st one required 8 technians to repair in the 1st 9 months. This is day 1 on replacment and hope no issues.
From cafeappliances.com
Hello - Thank you so much for connecting and sharing your review. We're sorry to hear about the numerous issues you've had. That is never something we...
Does not cool down enough, thermistors off by +5°
Would Not RecommendI used a calibrated meter to check the temperature of the unit because the cheap thermometers I had were telling me it was not getting cold enough, even though the actual temperature shown on the unit control showed it was. I like my refrigerator to always stay below 38° because it makes all my smoothies last over a week. My meter shows that the unit is consistently 5° higher than what the actual temperature says on the control screen. The first pic was taken after the unit stopped cooling, the ...
Hi there - We're disappointed to hear you're having trouble with your refrigerator. We encourage you to reach out to our GE Appliances Consum...

New Cafe French Door
I love my new fridge. I replaced an almost 11 year old Cafe French Door Refrigerator that died with this. I like the newer configuration of shelves on the doors. My only complaint is that the plastic film that was covering the stainless steel on the doors is almost impossible to get out. There are small bits of plastic visible in the seams and I don't want to scratch the doors getting out these small pieces.
From cafeappliances.com
Boozie Refrigerator
I love the techy features. My favorite is regulating the amount of water distributed.
From cafeappliances.com
Precise Fill Takes it Over The Top
We love the precise measurement feature of the water dispenser. The fridge is laid out well and enough space for all of our food.
From cafeappliances.com
Does not cool down enough, thermistors off by +5°
I used a calibrated meter to check the temperature of the unit because the cheap thermometers I had were telling me it was not getting cold enough, even though the actual temperature shown on the unit control showed it was. I like my refrigerator to always stay below 38° because it makes all my smoothies last over a week. My meter shows that the unit is consistently 5° higher than what the actual temperature says on the control screen. The first pic was taken after the unit stopped cooling, the ...
From cafeappliances.com
Hi - thank you for taking the time and effort to share your detailed feedback. We truly appreciate your diligence and your observations will be shared...
Great features
Would RecommendLove the refrigerator specially when you have little kids and teenagers thar always forget to close the doors. They have a sensor that warns you about the door being open and also no more being ice from the store and save me on the electric bill also
From cafeappliances.com
Big Pros and Big cons
Would Not RecommendPros: Great ice maker. All in door! Probably best in industry. Very pretty outside and in. Good lighting. Quiet. Terrible organization in doors, both top and bottom interior. But worst part is the doors are as harder to close than a commercial walk in cooler. It's 2024 and gravity close should be standard. These doors take substantial effort. I have to get alarmed and walk back to re-close 50% of the time. Thank god for the loud door alarm. WiFi is good because I guess I need to be...
From cafeappliances.com
Hello - Thank you for taking a moment to reach out and share your experience. We're glad you are enjoying the icemaker and appearance. However, we are...
Exquisite!
Overall function, design and features of this refrigerator is worth every penny.
From cafeappliances.com
Nice efficient refrigerator; controls effective; s
Would RecommendWell organized shelves and well lit. Panel for water, ice delivery, and hot water delivery are excellent.
From cafeappliances.com
If the refrigerator doors are hard to close, we recommend referring to this link for some helpful tips: https://products.geappliances.com/appliance/ge...