
Ratings & Reviews for Cafe Standard-Depth 27.8-cu ft 3 -Door 36-in Wide French Door Refrigerator with Ice Maker ( Matte Black with Brushed Stainless Handles ) ENERGY STAR Certified
Ratings may include incentivized customer reviews.
What Customers Are Saying
The refrigerator has a spacious and well-organized interior, stylish design, and useful features like the hot water dispenser. Many customers highlight the large capacity, bright LED lighting, and adjustable shelving as key benefits. However, some report issues with the ice maker, water dispenser, temperature control, and overall reliability, including loud noises, leaks, and inconsistent temperatures. There are also complaints about the quality of materials and construction, with some finding the doors difficult to open and close.
Customer review summary generated by AI, including incentivized reviews.Not a long lasting refrigerator
Would Not Recommend[This review was collected as part of a promotion.] I love reading reviews but so rare is it to find one where the user has owned the appliance for 5+ years, I have. My GE Cafe Refrigerator with water dispenser stopped working after only 4 years of use! The compressor stopped working to circulate the cold air to keep the refrigerator cold. After purchasing and installing a new one, it has stopped working again, 1.5 years later, along with the door sensor and water control also no longer function...
From cafeappliances.com
SweepstakesOutstanding
[This review was collected as part of a promotion.] We enjoy the quality of this refrigerator. The doors seal extremely well and nothing seems flimsy. It's quit and maintains temperatures well plus it has a nice modern look which we like.
From cafeappliances.com
SweepstakesFreezer stopped working after 4 years
Ours lasted 4 years before the freezer stopped working.
From cafeappliances.com
We were able to locate your case and see that you are working with your case manager about this situation and that a service appointment has been sche...
Great product overall
Would Recommend[This review was collected as part of a promotion.] All around a great product. Features configuration the capacity I'll make for a solid product. One drawback is the capacity of the filters which you need to reorder.
From cafeappliances.com
SweepstakesNo Not Recommend
Would Not RecommendThis is one of the worst refrigerators for the price. Ours is loud, the touch screen stopped working, the drawers are hard to clean, the temperature control and light on the bottom drawer have gone out. The air flow causes condensation on cooler items frequently. I do not recommend this product.
From cafeappliances.com
We are sorry that this refrigerator has not lived up to your expectations. We advise scheduling service with our Bodewell technicians to get this ligh...
love it
Would RecommendLove the matte white, never looks dirty. Functions as expected and looks fantastic. We've been using it for five months and no issues.
Thermostat does not record actual temp Not freezin
Would Not RecommendHave had this unit several years and we NEVER have frozen ice cream or vegetables. Have had service 4 times !!!!!!
From geappliances.com
We want to help you with you with your refrigerator. We are going to reach out to you via email to gather further information. Please reply at your ea...
Great features
Would RecommendWe are so happy with this refrigerator. If fills all our family of 4 needs. Always ice (big factor), and space for food storage.
From cafeappliances.com
10 years and still loving this refrigerator
Would RecommendI purchased this refrigerator about 10 years ago. Since that time, we make coffee using the Keurig at least once a day. The chipped filters can be pricey, but they work well and water does taste very good. At times, the fridge can make some loud and odd noises as the compressor turns on and off, but the cooling id very good. My only complaints after years of ownerships are that the stainless steel easily fingerprints and the ice maker gets clogged due to the heating element for the Keurig b...
AVOID AT ALL COSTS - ZERO STARS
Would Not RecommendI hate this fridge. The sellers left it for us and it is barely 5 years old. I have replaced two LED lights and have a service tech out twice to repair. It does not maintain temperature, has humidity inside (yes I replaced the seals too), now the in door icemaker/water dispenser has stopped working. The interior lights come on 10% of the time. This thing makes me angry when I look at it. $4K fridge. AVOID. GE GARBAGE.
We're sorry to hear you've been having trouble with your refrigerator. We can understand how an appliance not working as expected would be fr...

Great Experience
Would RecommendDelivery and install was fast and smooth!
From Counter-Depth 23.1-cu ft 36-in Wide French Door Refrigerator with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified Verified Purchaser
GREAT FEATURES
LOVE THE FEATURES SUCH AS HOT WATER DISPENSER AND CAPACITY. LOVE SHELVING LAYOUT.
From cafeappliances.com
Bad quality - very disappointed
Would Not RecommendThis fridge is beautiful on the outside but don’t be fooled. The quality is that of any other consumer appliance manufactured in this era. We preordered this unit during our renovation, waited 5 months for it to arrive and were so excited. We’ve owned this fridge for less than 3 years and the main board and diverter valve have gone bad. The quality does not match the price with this appliance. Very disappointed, thought we’d get at least 5+ years from a brand like GE but unfortunately that wasn’...
From cafeappliances.com
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the quality a...
Overall nice look
The only thing we do not like with the new refrigerator is that it seems to "hum" all the time.
From cafeappliances.com
Thank you for taking the time to leave a review for your new refrigerator. This Energy Star certified refrigerator offers a wide array of convenience...
Good size and features but poor performance
Would Not RecommendThe door is so heavy that over time it has pulled the door hinge and broken it so that it does not close properly. The ice maker drips into the ice bin so the ice gets clogged in the dispenser.
From cafeappliances.com
We'd like to help out with your door hinge breaking and with the ice maker dripping. We recommend checking the following article for tips that can hel...
Great features
Would RecommendLove my new Fridge! it is exactly as described and is so roomy!
From cafeappliances.com
We are thrilled that you are loving your new refrigerator and its large capacity. This is such a beautiful model with many great features that we are ...
Not what we expected
Would Not RecommendConsidering this is suppose to be a premium appliance with a premium price…the actual product is no where close to premium. It’s basically a GE Profile for twice the price. Although everything is make out of plastic. The Smart features are a joke…although they have an app, you have to plug in a USB to add photos…which is basically the only feature it has. The matte black color is not black…its more of a charcoal grey. Very disappoint that I can’t return it.
We can understand how upsetting it can be when a new appliance doesn't meet your expectations. It has many great features, and we hope the more y...

We would recommend reaching out to our Bodewell team so they can properly diagnose the issue. You can schedule an appointment with a Bodewell technici...