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Standard-Depth Hot Water Dispenser 27.8-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

Ratings & Reviews for Cafe Standard-Depth Hot Water Dispenser 27.8-cu ft 36-in Wide with Ice Maker ( Stainless Steel with Brushed Stainless Handles ) ENERGY STAR Certified

4.2
1506
Review
 4.2 out of 5
1506 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator offers a spacious interior with customizable shelves and drawers, bright LED lighting, and convenient features like a hot water dispenser. Many customers appreciate the efficient use of storage space and the freezer's capacity. However, some report issues with the cooling system, ice maker, and water dispenser, as well as concerns about the build quality, noise level, and accessibility of certain compartments. While some are satisfied, others caution about the reliability and durability of the product.

Customer review summary generated by AI, including incentivized reviews.
1506 Customer Reviews

Terrible quality, doors hard to close

Would Not Recommend

Terrible product. Poor quality and many annoyances, the worst being that the doors are difficult to close. Normally you just gently push a refrigerator door and it auto closes, but this fridge requires a ton of force to close the doors. It is annoying beyond belief.

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Response from Cafe Appliances

If you have not already done so, please call our service team - Bodewell at 1-833-426-3393 to have your refrigerator evaluated and repaired as needed...

Cafe AppliancesMay 6, 2026

cafe_appliances

Great Features!

Enjoying the new fridge. Like the hot water option from the door as well as the half shelf for other tall items.

April 3, 2026

From cafeappliances.com

Response from Café _Appliances

We really love this model, and we're happy to hear you're enjoying your refrigerator and particularly appreciate the hot water option and Quick Space ...

Café _AppliancesApril 7, 2026

Not what I was expecting

A few things that I was very disappointed with. The quality of the refrigerator feels very cheap. Whenever I open the freezer, it feels flimsy and wobbly. The plastic inserts are solo flimsy and feel cheap. The the three buttons of “water, crushed, cubed” feel very cheap and you can see all of them move when one is selected. rate of water flow from the dispenser is anemically slow and takes forever to fill cups. Not sure I would purchase another product like this.

February 27, 2026

From cafeappliances.com

Response from GE_Appliances

We are sorry to hear of your disappointment with this refrigerator. Your feedback is extremely important to us, and we will pass these comments along ...

GE_AppliancesMarch 2, 2026

Solid - but no autofill seems like a huge miss

Would Recommend

Overall it’s been solid. Good layout and looks nice. Impossible to figure out the photos option / upload although it’s something I don’t really care to have / need anyway. Biggest issue I have is - there’s no ability to auto fill anything with the water dispenser. The display reads out the amount of water dispensed in real time a “precise fill” seems redundant / useless and you have to keep the lever pushed in the entire time you’re filling. Wish I could set a volume I wanted filled and walk awa...

February 11, 2026

From cafeappliances.com

Response from Cafe_Appliances

We'd like to help out with the photo upload. You can check out the full instructions on page 9 here: https://products-salsify.geappliances.com/image/u...

Cafe_AppliancesFebruary 12, 2026

Avoid GE appliances

Would Not Recommend

We have had our cafe refrigerator for three years. The filters come on an auto ship for replacement. Our last set had two faulty filters which is about $100 in filters. When I called to say they were faulty GE told me they were out of warranty even though they send a 3 pack that is replaced every 6 months. When I said that is ridiculous they told me well you don’t have to buy 3 at a time. Horrible customer service and as soon as this refrigerator breaks we will be switching brands.

February 11, 2026
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Response from Cafe Appliances

We'd like to assist with the filters of your refrigerator. Please send us a private message via Facebook, Instagram, X, or TikTok with your conta...

Cafe AppliancesFebruary 13, 2026

cafe_appliances

Very pleased!

Would Recommend

Very attractive and functional addition to our kitchen. Love the hot water feature! Steady temp, quiet operation, very well lit interior.

February 10, 2026

From cafeappliances.com

Response from Cafe_Appliances

We’re delighted to hear that your refrigerator is a very attractive and functional addition to your kitchen. The adjustable hot water dispenser lets...

Cafe_AppliancesFebruary 17, 2026

Who designed this?

Would Not Recommend

Possibly the worst designed refrigerator I have ever seen. Ice capacity is ridiculously small. Doors don’t open far enough yo allow full access to the lower drawer.

January 19, 2026

From cafeappliances.com

Response from Cafe

To get full access to the temperature controlled drawer, you may need to rearrange the bins on the right hand fresh food door to allow more room for t...

CafeJanuary 21, 2026

pretty and easy

Would Recommend

Love this fridge.... Don't love how I can still see little pieces of the green plastic still in the grooves of handles or inside the doors because of how it needed to be taken off when it was already installed and placed in my kitchen. But I do love how easy it was to connect this fridge to the wifi and how simple it is to use it in the app. All good qualities.

January 4, 2026

From cafeappliances.com

Poor quality, save your money

I’ll be honest 14 months touch screen broke no help from ge. Replaced screen with updated part and touch screen works but reboots when trying to switch from crushed to cubes, Hot water tank stopped working. Have to buy ge filter with QR code. Not impressed with 3 thousand dollar fridge. I’ll pass on anything ge from now on .

December 27, 2025

From cafeappliances.com

Response from Cafe Appliances

We would like to assist and gather some more information. A member of our team will be reaching out to you via email. Please respond at your earliest ...

Cafe AppliancesJanuary 6, 2026

Life spawned right now can not u this refrigerator

Would Not Recommend

Purchased this refrigerator 6 years ago - the inside light starting malfunctioning. Then the temp starting rising . Terrible customer service from the cafe company . A refrigerator like this should last a lot longer !

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Response from Cafe Appliances

Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of th...

Cafe AppliancesDecember 29, 2025

cafe_appliances

Great for 3-4 years

Would Not Recommend

I loved this refrigerator when we first got it , but once the perks started breaking, it wasn't worth the price. The buttons have all broken off and we have had to replace the screen. Now it appears like where the drink dispenser was it corroded the refrigerator. Not worth the cost.

December 6, 2025
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Response from Cafe Appliances

We'd like to help you with your refrigerator's dispenser being corroded. Please send us a private message via Facebook, Instagram, X, or TikT...

Cafe AppliancesDecember 12, 2025

cafe_appliances

Included documents

[This review was collected as part of a promotion.] Some basic information would be useful. For example: how to change water filter.

November 29, 2025

From cafeappliances.com

Sweepstakes

Beautiful, functional, would buy again

Would Recommend

[This review was collected as part of a promotion.] I've had this fridge for 6 months now, and feel pretty solid in my opinion. I think overall this fridge is great. It's beautiful, I always get a ton of compliments on it, it's functional, has great storage capacity, the ice maker is great, I use the hot water function every so often. All around I am very pleased. I would really give this 4.5 stars if I could, because the only issue thus far is recently a very loud noise has started. It comes an...

November 20, 2025

From cafeappliances.com

Sweepstakes

Not a long lasting refrigerator

Would Not Recommend

[This review was collected as part of a promotion.] I love reading reviews but so rare is it to find one where the user has owned the appliance for 5+ years, I have. My GE Cafe Refrigerator with water dispenser stopped working after only 4 years of use! The compressor stopped working to circulate the cold air to keep the refrigerator cold. After purchasing and installing a new one, it has stopped working again, 1.5 years later, along with the door sensor and water control also no longer function...

November 13, 2025

From cafeappliances.com

Sweepstakes
Response from Cafe Appliances

We would recommend reaching out to our Bodewell team so they can properly diagnose the issue. You can schedule an appointment with a Bodewell technici...

Cafe AppliancesNovember 14, 2025

Outstanding

[This review was collected as part of a promotion.] We enjoy the quality of this refrigerator. The doors seal extremely well and nothing seems flimsy. It's quit and maintains temperatures well plus it has a nice modern look which we like.

November 1, 2025

From cafeappliances.com

Sweepstakes

Freezer stopped working after 4 years

Ours lasted 4 years before the freezer stopped working.

October 30, 2025

From cafeappliances.com

Response from Cafe Appliances

We were able to locate your case and see that you are working with your case manager about this situation and that a service appointment has been sche...

Cafe AppliancesOctober 30, 2025

Great product overall

Would Recommend

[This review was collected as part of a promotion.] All around a great product. Features configuration the capacity I'll make for a solid product. One drawback is the capacity of the filters which you need to reorder.

October 12, 2025

From cafeappliances.com

Sweepstakes

No Not Recommend

Would Not Recommend

This is one of the worst refrigerators for the price. Ours is loud, the touch screen stopped working, the drawers are hard to clean, the temperature control and light on the bottom drawer have gone out. The air flow causes condensation on cooler items frequently. I do not recommend this product.

September 27, 2025

From cafeappliances.com

Response from GE_Appliances

We are sorry that this refrigerator has not lived up to your expectations. We advise scheduling service with our Bodewell technicians to get this ligh...

GE_AppliancesSeptember 29, 2025