
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for producing hot, flavorful coffee quickly with precise brew strength and temperature settings. Many love its elegant, modern design with white finishes and copper accents that enhance kitchen decor. Smart features like Wi-Fi connectivity, app control, and voice assistant compatibility are highly valued for convenience. However, many report durability concerns, particularly with the thermal carafe failing to retain heat, leaking, or developing peeling finishes. Several express frustration with unresponsive support and unavailable replacement parts, though most still consider the brewing quality worthwhile despite these drawbacks.
Customer review summary generated by AI, including incentivized reviews.Black Marks
Would Not RecommendWhat are these black marks on the control panel? I returned the first one because of these marks and the 2nd one came with black marks again.
From cafeappliances.com
Fragile
Would Not RecommendOur granddaughter bought us the brewer to match our other Cafe appliances. We have found the Carafe to be extremely fragile and replacements expensive. It time to go back to the Keurig!
From cafeappliances.com
We want to help out with your carafe getting damaged. We will be reaching out over email to collect additional information. Please respond at your ear...
Bad product
Loved this coffee maker until it came to descale. Followed the direction but light won’t go off and now it stopped working. Just gives error message. This is such a disappointment considering the cost of the product. I would not recommend buying it!
From cafeappliances.com
We want to help out with your coffee maker not operating properly. When descale is flashing under the time display, it means that too much limescale h...
Would not buy
Would Not RecommendThis is the most expensive and worst coffee maker I have ever had. The coffee quality is not good. Does not stay WARM for more than 30 min. Descaled light on and will not go off after multiple treatments. And the rose gold handle has Peeled off. And we have had it for 15 months but it was not used for more than 6 months as we were in Fl
From cafeappliances.com
We'd like to lend a hand with your coffee maker. A member of our team will be reaching out to you via email to gather additional information. Please r...
Stopped working in less than two years
Would Not RecommendVery dissatisfied with this product. I loved how it worked but stopped brewing in less than two years regular usage. They tell me it is not repairable. I thought for the price I would get a high quality product.
From cafeappliances.com
We're sorry to hear about your coffee maker no longer brewing. We'd like to offer some assistance towards this. We will be taking a moment to connect ...
Consistant brew
Would RecommendThis is my second Cafe drip coffee maker, The first lasted about 5 yrs then the water sensor failed. Brews well and quickly. Design looks nice but I wish it had detachable water reservoir. Have only had this brewe for a month so can't comment on durability.
From cafeappliances.com
not happy with quality
Would Not Recommendafter 1 yr. the handle to the pot is peeling and ugly. not worth the price tag
From cafeappliances.com
We'd like to assist you with the handle of your carafe. A member of our team will reach out to you via email to gather more information. Please respon...
Nice Design, Poor Execution
Would Not RecommendPrevious coffeemakers owned included one that brewed at least three pots a day for over fifteen years, and the one we retired when getting this one, still functioning after ten years. As we have the suite of Cafe appliances, we chose this one. First hint of compromise was that the descaling instructions were copied from the previous model's manual and pasted into this one, while in actuality, the protocol is entirely different. Then yesterday, after a mere eighteen months of use, it failed. ...
From cafeappliances.com
We are honored to have you as a part of the GE Appliances family. We would like to assist you with this matter and gather some additional information ...
It's features
The Cafe coffee maker gives an error code, and it doesn't explain the reason.
From cafeappliances.com
We recommend resetting your coffee maker by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert ...
Consistent, tasty brew!
Would RecommendSo far we’ve had this coffee maker for a little over a month and we love it. The brew is so consistent and delicious. Easy clean up too, and the features are easy to use. And as a bonus, it’s pretty and matches our Cafè espresso maker 😁
From cafeappliances.com
Beautiful & functional
Beautiful coffee maker that brews excellent coffee. It's easy to clean, looks great on our counter, and brews a pot of coffee in about 5 mins.
From cafeappliances.com
Love it!!!
Would RecommendBesides being a very good looking stainless steel and copper (stylish) coffee maker it’s super easy to control and the brewing of the coffee itself excellent. Plus, it has enough capacity for the amount of us coffee drinkers at home would normally brew.
From cafeappliances.com
unacceptable short lifespan
Would Not RecommendMade great coffee until it died after 6 months of casual use. Apparently this is a known defect. Tried contacting GE and while they were very nice, it was futile. Didn't do anything other than put me on hold. Time to buy something new....
From cafeappliances.com
We'd like to assist you with your coffee maker going out. A member of our team will be reaching out to you via email to gather additional information....
Can not recommend. Had 3 break the same way.
Would Not RecommendI would love to give this coffee maker 5 stars. It does make good coffee, looks nice, and seemed built well. However I have now had 3 fail in the exact same way. They stop pumping water. The first one was replaced under warranty, which was good of them. The second maker failed in the same way, and the one that I gifted also failed in the same way. Oddly, they would pump water when you would do a descaling, however not when coffee was ask of it. Unless CAFE fixes their QC issues, I can not r...
From cafeappliances.com
We are sorry to hear about your coffee makers not pumping water. We will be forwarding this over to our product team to review. This will allow us to ...
what its all about.
Would RecommendIt brews a great cup of coffee consistently. Easy to setup and use.
From cafeappliances.com
failed after 4 months
Would Not RecommendIt was fine when it worked. Lasted just over 4 months before it stopped brewing. Multiple attempts to reset and/or clean have not been successful.
From cafeappliances.com
We would like to provide guidance with this coffee maker. We encourage you to take advantage of your limited warranty to get this brewing issue proper...
Pot handle peels
Would RecommendWorks well and looks nice, however; after only three months of use the handle is peeling. It has only been hand washed. For the price, I feel like the quality of the pot could be better.
From cafeappliances.com
Good coffee maker but bad quality
Would Not RecommendBad quality. I got it less than a year and the copper on the handle keeps peeling off.
From cafeappliances.com
We want to help out with the handle on the carafe peeling off. We will be reaching out over email to collect additional information. Please respond at...
Great Hot Coffee.
Would RecommendThe cafe drip coffee maker makes great coffee. Fast & hot. And it stays hot for a long time in the pot. Now we own two of them. The black and the silver model.
From cafeappliances.com
Love this Coffee Maker!
Would RecommendNo issues with this coffee maker. Wifi feature is great and it is easy to hook-up. You can set the strength and temperature of your brew and can program auto start or turn it on with wifi feature whenever you are ready! We have the stainless steel model so there is no warming plate but coffee stays hot for a few hours. We have even gone back several hours later and the coffee is still warm so a 30 second stay in the microwave heats it back up! You can also set the # of cups you want from 1 t...
From cafeappliances.com
These marks are likely caused from wear and tear of the unit. This is the finish being worn away. We recommend potentially checking into your warranty...