
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for producing hot, flavorful coffee quickly with precise brew strength and temperature settings. Many love its elegant, modern design with white finishes and copper accents that enhance kitchen decor. Smart features like Wi-Fi connectivity, app control, and voice assistant compatibility are highly valued for convenience. However, many report durability concerns, particularly with the thermal carafe failing to retain heat, leaking, or developing peeling finishes. Several express frustration with unresponsive support and unavailable replacement parts, though most still consider the brewing quality worthwhile despite these drawbacks.
Customer review summary generated by AI, including incentivized reviews.Great features and very simple to use!
Would Recommend[This review was collected as part of a promotion.] Very sleek and nice coffee maker! Makes really good coffee, just wish the coffee came out a little hotter!
From cafeappliances.com
SweepstakesGreat at first, but doesn't last
Would Not Recommend[This review was collected as part of a promotion.] The coffee maker is beautiful and pairs really well with the other matte white appliances. However, I'm on my second one and won't be buying a third. The lights have gone out in part of the clock, and the carafe is peeling and has water sloshing around despite never being submerged.
From cafeappliances.com
SweepstakesDon’t waste your money on this product
Would Not RecommendThe First coffee maker stopped brewing, it was still under warranty and the replacement they sent me if you fill the water reservoir to 10 cups of water will brew all 10 cups no matter what you select, don’t waste your money on this
From cafeappliances.com
We’re sorry to hear you’re having an issue with your replacement coffee maker brewing all 10 cups no matter what you select, and we want to help solve...
bad temperature retainment
looks great but carafe is disappointing. coffee cools almost immediately and need to rewarm within half an hour. Had previous maker from another company where the coffee stayed warm for hours and half the price. Will not be replacing with same unit when necessary,
From cafeappliances.com
Your feedback is extremely important to us. We will pass these comments regarding the carafe heat retention along to our product team to review.
Coffee maker will fail in 1 year.
Would Not RecommendAfter 1 year of owning this expensive coffee maker the heating element went out and GE will do nothing about it. For a coffee maker this expensive GE should replace their poor quality machine. I will never buy another GE product and I will advise anyone to think twice.
From cafeappliances.com
We're sorry to hear about the heating element going out. We'd like to help out. We will be reaching out over email to collect additional information. ...
Outstanding Coffee Pot
Would Recommend[This review was collected as part of a promotion.] Absolutely love this coffee pot. Style and function are both fantastic. And it brews quickly. The opening in the top of the carafe is big enough to get your hand in to clean the pot too.
From cafeappliances.com
SweepstakesDon’t buy
After a few years use, metal is peeled off the carafe and the base is cracking. It’s just 2 people using this machine Cafe is not supportive and I do not recommend buying this.
From cafeappliances.com
We'd like to gather more information on your coffee maker. Look for an email from us soon, as we'll need more information. Please reply at your earlie...
Good not great!
[This review was collected as part of a promotion.] When I first acquired this it brewed extremely fast, the more I use it the slower the brew time. The capacity is standard of all coffee makers. I must say the carafe insulation could use some improvement as it loses temperature raqther quickly. It is confusing to set up and I still need to refer to the manual for certain functions.
From cafeappliances.com
SweepstakesMakes great coffee, but doesn't last
Would Not Recommend[This review was collected as part of a promotion.] So we got this coffee maker in 2022 as a wedding gift from our registry. Cafe products look awesome, loved the copper accents, and finally got a coffee maker where the carafe was double walled vs glass. This was because I prefer to drink a good amount of coffee during the morning, and I wanted to see if this would be better for preventing the burnt flavor of coffee that had been continuously heated all morning. Well it was, made awesome coffee....
From cafeappliances.com
SweepstakesWe are more than glad to assist with the carafe of your coffee maker. One of our team members will contact you via email shortly to gather more detail...
Very poor product quality
Would Not RecommendThe coffee does not reach 205 degrees as claimed and any remaining water in the basin leeks. I’ve called support but because this is past warranty they won’t offer any solution. Do not buy from this company
From cafeappliances.com
We are glad to assist with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Please...
Disappointed
Would Not Recommend[This review was collected as part of a promotion.] Very disappointed in this product. Pot tarnishes and coffee grinds overflow onto the water head.
From cafeappliances.com
SweepstakesWe'd like to assist you with your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at you...
Beauty doesn’t last.
The digital numbers for the cups are not clear. I have to scroll through the numbers to eventually figure out the number I’m looking for. Also, the C ON CAFE has peeled off even though I don’t wash the base of the machine. The shiny rim at the base where the coffee comes out seems rusty in 2 places. The spout makes no sense because there’s a complete rim inside the pot which prevents coffee from coming out smoothly. Poor design. It’s a handsome machine and makes fine coffee but poor design and p...
From cafeappliances.com
We will be passing your feedback about the controls and the spout over to our product team to review. Thank you again for taking time to share this.
Good for the look
Would Not Recommend[This review was collected as part of a promotion.] It's okay - the coffee is excellent, but I absolutely hate how easily the carafe stained up, the carafe is poor quality plastic at top which stains like crazy.
From cafeappliances.com
SweepstakesWe value this feedback. Your comments regarding the carafe of your coffee maker is important to us and will be considered by our product design team f...
Best Coffeemaker in the World!
Would Recommend[This review was collected as part of a promotion.] I cannot imagine a better coffeemaker than this one! It looks elegant and sophisticated on my countertop. Visitors are always commenting on the style and beauty as well as the brew it produces. A other great feature is it’s ease of use - WiFi takes care of you. The coffee aroma is the first thing you notice upon awakening!
From cafeappliances.com
SweepstakesGreat coffee maker but not made to last
Would Not RecommendWe have really enjoyed the look of this coffee maker and the coffee it produces, but after less than three years the copper coating on handle is flaking off making it dangerous to handle the carafe without getting scraped. Extremely disappointing quality, especially considering the cost of this product.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...
Not happy.
Would Not RecommendLove this coffee maker and it looks beautiful on my counter, but the carafe withthe rose gold peeled terribly and I cannot get a replacement for it. This was not a cheap coffee maker and I am terribly dissapointed since I live in GE's backyard and my son worked for GE before COVID. Not happy!!!
From cafeappliances.com
We'd like to help you with your Carafe. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
horrible material on the carafe
The Material on this Carafe is absolute Carafe is absolute garbage! If it weren't for it being so expensive I'd throw it away. While the machine works great, the materials that are used on the handle of the carafe won't last you 6 months
From cafeappliances.com
We'd like to lend a hand with the carafe of your coffee maker. You can anticipate receiving an email from a member of our team to request more informa...
Love/unloved
Would Not RecommendFirst off, I love this coffee maker. It performed as advertised, great coffee. Smart WiFi ability is sooo nice to have. Unfortunately, all of the gold/copper colored appliqué is peeling off, the handle is falling apart, the cup indicator lights only partially work making it difficult to read. I would say the quality is poor, overall. For the price, this coffee maker should last many years. Ours is falling apart after almost 3 years!! These appear to be known issues and GE should replace the unit...
From cafeappliances.com
Thank you for your review. We are going to share your comments regarding brushed stainless finish of your unit to our product team for review.
Disappointing
Would Not RecommendThe overall function is fine but I have had this replaced for finish issues and now the second one has finish issues as well. I paid extra to have something aesthetically pleasing on my countertop but now it just looks cheap. I got the matching air fryer as well.
From cafeappliances.com
We will be passing your comments about the finish and material over to our product team to review. Thank you again for sharing this.
Moldy smell
Would Not RecommendI’ve only had this coffee machine for a couple of months, and I already noticed a strong moldy smell coming from the water reservoir. I tried running multiple cycles with diluted vinegar, but the smell is still there. It’s extremely disappointing, especially considering how much money I spent. I honestly feel I would have been better off with a cheaper coffee maker.
From cafeappliances.com
We'd like to help out with cleaning your coffee maker. We recommend performing a full clean of the unit and performing a descale cycle. You can check...
We’d like to assist with the issues you’re having with the carafe and the lights on the clock. We recommend disconnecting the appliance from power for...