Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers report overwhelming frustration with printers rendered completely unusable after black ink runs out, with many unable to find replacements for months or over a year. Without black ink, even scanning functions fail, making devices worthless. While some praise print quality and ease of use, these positives are vastly overshadowed by supply failure. Reviewers express deep betrayal, describing the situation as deliberate neglect and abandoning the brand entirely. Many report unresponsive customer service offering only vague promises. Overall, customers feel exploited and have collectively decided never to purchase again despite acknowledging the product's performance when available.
Customer review summary generated by AI, including incentivized reviews.Just right, a little pricey.
As promised, a good performing basic black cartridge.
From brother-usa.com
A terrible waste of my time and money
Used it once to print out my tax forms. It is now out of ink. No color ink. Nothing. I spent hours setting up this stupid machine and was able to print out 1 large document. Im reluctant to buy more ink for this. 1 document?
From brother-usa.com
Last longer
[This review was collected as part of a promotion.] It really fit my brother printer. It is so easy to replace. Good quality and good price. We love to use brother printer because it is last longer. I will buy it again.
From influenster.com
Nice quality
[This review was collected as part of a promotion.] The print quality is great and doesn't smudge when printing. The ink is true black and lasts a long time. It's easy to install and compatible with my printer.
From influenster.com
A good deal!
[This review was collected as part of a promotion.] What’s not to like about reliable, high quality printer ink! Everything we’ve printed has looked great and it was easy to set up with our current printer that was running low on ink
From influenster.com
Love it
[This review was collected as part of a promotion.] It prints great. Nice black color. Neat lettering. Items being printed are clear with excellent printing, photos also printed with clarity..
From influenster.com
a cost-effective option
[This review was collected as part of a promotion.] The Brother LC401BK Standard-Yield Ink Cartridge has been a reliable choice for my printing needs. I appreciate its consistent ink flow and the quality of printed text, which is always sharp and clear. The installation process is straightforward, making it easy to replace when needed. With a yield of around 200 pages, it fits my moderate printing requirements perfectly. Overall, I find it a cost-effective option that meets my expectations for ...
From influenster.com
I love brothers
[This review was collected as part of a promotion.] I love brothers product. I only use brothers when it comes to printing. It’s the best value around there this small but powerful ink cartridge is easy to install and lasts for a long time.
From influenster.com
Very vibrant color and easy to install!
[This review was collected as part of a promotion.] Brother LC401 ink is easy to use. Just pop cartridge into your printer and it’s that easy! It’s compatible with my printer and was so easy to set up! The print quality is nice and doesn’t smudge once printed! It prints roughly 200 pages with just one cartridge!
From influenster.com
The LC401 ink offers exceptional print quality, long-lasting performance, and easy installation, making it a reliable choice for anyone who frequently prints high-quality documents and photos.
[This review was collected as part of a promotion.] LC401 Ink Review: As someone who frequently prints documents for work and personal projects, I’ve gone through my fair share of ink cartridges. The LC401 ink, however, has truly stood out in terms of both performance and value. After using it for a few weeks, I can confidently say this ink cartridge is a solid choice for anyone looking for reliable and long-lasting ink. Performance and Quality (4.5/5) The print quality with LC401 ink is exce...
From influenster.com
LC-401 (Black Cartridge)
Works Perfect! Thank you Brother :) Easy to install.
From brother-usa.com
Thanks for taking the time to review your experience with the Brother LC401BK Ink. We appreciate your feedback. I’m sorry to hear that you did not get...