
Ratings & Reviews for Briggs & Stratton PowerProtect+ 18000 -Watt Single fuel 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this generator for exceptional reliability and seamless performance during power outages. Most highlight its automatic activation and ability to power entire homes—including HVAC systems, refrigerators, and medical equipment—for days without interruption. Reviewers consistently report flawless operation during real-world outages, from brief interruptions to multi-day events. Many appreciate the quiet operation, ease of maintenance with readily available parts, and natural gas hookup convenience. The 10-year warranty and strong brand reputation are frequently cited as decisive purchase factors. A few users mention isolated issues like delayed warranty parts, though these are vastly outweighed by overwhelmingly positive feedback. Overall, customers report profound peace of mind and strong confidence in long-term dependability.
Customer review summary generated by AI, including incentivized reviews.Excellant Unit
Would RecommendLiving on a dead end road, our power goes out a lot. Installation, operation and service technician nothing short of outstanding. For the first time in 41 years, I'm actually looking forward to losing power!
From briggsandstratton.com
Love the Wi-Fi
Would RecommendWe live in Louisiana, needed it for hurricane season
From briggsandstratton.com
Runs for days
Would RecommendWe purchased our generator in 2019 and are 100% satisfied with the performance and reliability. Outages in our area last from hours to days and our 17KW generator has performed flawlessly during every outage. Recently, our power was out for days (72 hours) in 80°+ weather due to snapped electrical poles from high winds and we were safe and comfortable. In addition, given the unit is connected to natural gas the only thing I had to do was check engine oil periodically. Maintenance items like o...
From briggsandstratton.com
Great unit
Would RecommendI just had installed I will need a little more time to give a good review.
From briggsandstratton.com
Just in time....
Would RecommendWe bought two 20kW Generators, one for each of our homes that are next to each other 9 days ago. In one house, we have a 97 year old with Oxygen. Our power went out in our Subdivision at 1am this morning for 8 1/2 hours and we were so fortunate to have our generators working as they should. LOVE them already.
From briggsandstratton.com
Great Generator! No Problems since install in 2017
Would RecommendDid most of the installation myself with a professional electrician (who was also a B&S generator dealer and servicer) checking my work and doing final hookup. It has worked flawlessly since installation. Runs our entire home. Auto start and check happens every week. I do my own oil changes and service. Many "professionals" don't really know these products and have little experience. Many complaints I have read are the fault of owners or incorrect installation. I am a major believer in the Vangu...
From briggsandstratton.com
Pretty Fine
Would RecommendThe generator is relatively small for a unit of its capacity (26kW) and quite sleek. It is impressively quiet when operating. It is a fine investment for our home.
From briggsandstratton.com
Relaxed
Would RecommendWe are able to live in a relaxed composer because of having power to our home in a instant with our generator on standby.
From briggsandstratton.com
They also serve who stand and wait.
Would RecommendI Bought this 20,000 watt Brigs and Stratton generator in 2018. Every Tuesday for the last several years the generator has started up at 9 AM regular time and 10 AM Daylight savings time, run for 10 minutes to charge the battery and then shut itself off. It has the optional engine oil warmer and battery warmer. I just had the oil and filter changed as well as the two spark plugs. On Friday we had a terrible windstorm in Buffalo, New York with winds gusting up to 70 milers per hour. At 4:!0 ...
From briggsandstratton.com
Best value for air cooled generators
Would RecommendThis is the best investment ever. Over 108 amps of power, can run heat pumps, stove, dryer and other things all at once. Don't need power management. Dollar for dollar this is the best value of any other generator. Very quiet to other generators. And has a much smaller footprint than other generators
From briggsandstratton.com
Excellent product
Would RecommendI purchased the generator in December 2021. It worked perfectly with no issues. Locks and appears very well built.
From briggsandstratton.com
Complete and utter TRASH!
Would Not RecommendIn the last 8 months that I've had this it has NEVER kicked on during a power failure. While the installer has tried more than a dozen times to change every part on it and have the factory refresh the firmware and what not it still doesn't work!! Would not recommend this brand.
From briggsandstratton.com
Thank you for sharing your wonderful experience. Weathering extended multi-day outages during extreme weather requires true engineering resilience, an... Read More