
Ratings & Reviews for Briggs & Stratton PowerProtect+ 18000 -Watt Single fuel 200-Amp Home Standby Generator Automatic Transfer Switch Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this generator for exceptional reliability and seamless performance during power outages. Most highlight its automatic activation and ability to power entire homes—including HVAC systems, refrigerators, and medical equipment—for days without interruption. Reviewers consistently report flawless operation during real-world outages, from brief interruptions to multi-day events. Many appreciate the quiet operation, ease of maintenance with readily available parts, and natural gas hookup convenience. The 10-year warranty and strong brand reputation are frequently cited as decisive purchase factors. A few users mention isolated issues like delayed warranty parts, though these are vastly outweighed by overwhelmingly positive feedback. Overall, customers report profound peace of mind and strong confidence in long-term dependability.
Customer review summary generated by AI, including incentivized reviews.Wish it had WiFi connection.
[This review was collected as part of a promotion.] I bought this a couple years ago. Satisfied so far.
From briggsandstratton.com
Just do it!
Would Recommend[This review was collected as part of a promotion.] After being without power for 9 days after the last major storm, we decided to make the investment in backup power. Researched the three major brands and settled on the Briggs unit. Money well spent!
From briggsandstratton.com
Investing in a standby system after such a long, difficult outage is the smartest way to protect your home. We are honored that after researching the ... Read More
Reliability when you need it
[This review was collected as part of a promotion.] We had our generator installed nearly a year ago. We chose Briggs & Stratton based on demonstrated reliability. Since installation, our generator ensured power availability during two separate outages.
From briggsandstratton.com
Thank you for sharing your feedback. Providing that seamless, dependable protection is exactly what we strive for. Thank you for trusting Briggs & Str... Read More
Dependability without equal!
[This review was collected as part of a promotion.] This unit replaced the Briggs and Stratton unit we had installed when we built our home 17 years ago. Served us without fail through hurricanes, tropical storms and floods ( we live in Galveston County half way between Houston and Galveston). That unit began to show its age and use so we replaced it with a new and improved B & S unit. Now we’re good for whatever coastal living throws our way for the next 20 years.
From briggsandstratton.com
Thank you for sharing your experience and for your continued trust in Briggs & Stratton! Knowing our original unit successfully protected your home th... Read More
Works Every Time!!!
Would Recommend[This review was collected as part of a promotion.] It is great! Works every time. No real maintenance. I would buy again!!!
From briggsandstratton.com
Thank you for sharing your experience. We appreciate your trust in Briggs & Stratton Energy Solutions.
Disappointed there is no visibility via web.
[This review was collected as part of a promotion.] Disappointed there is no visibility via web. ggggggggggggggggggggggggggggggggggggggggg
From briggsandstratton.com
Thank you for sharing your feedback. We completely understand wanting to check on your system through a web browser, and we hear you. EnergyTrak is o... Read More
Strong performance with great support.
Would Recommend[This review was collected as part of a promotion.] We purchased the B&S 22kw generator for our cottage in 2024. Power outages for any great length of time have been rare, but we had a 48 hour blackout recently. The generator tried to start but would not. Fortunately a call to the installer identified the problem as the gas shut off solenoid which apparently can stick. A couple of taps with a screw driver handle opened it. The generator then ran flawlessly for 12 hours over each of the next two ...
From briggsandstratton.com
We’re glad your installer was able to step in during the 48-hour outage, quickly identify the issue, and get the generator back up and running. Thank ... Read More
Starts once a week automatic to test.
[This review was collected as part of a promotion.] We live along the east coast and subject to hurricanes. Purchased this unit run everything in the house. It’s a great comfort knowing we will have power for as long as needed. In the past that has been days
From briggsandstratton.com
We are proud to provide the reliability and peace of mind you need to face severe weather with confidence. Thank you for choosing Briggs & Stratton En... Read More
Safe and reliable
Would Recommend[This review was collected as part of a promotion.] I’m happy to say that we have not actually needed it since installation but I have always trusted the Briggs and Stratton and we feel safer knowing we are ready for any power outages. There may come a time when we will need medical equipment and that will require reliable power. I also appreciate the service provided to keep it reliable
From briggsandstratton.com
Thank you for your trust in Briggs & Stratton. Providing that sense of safety and readiness is exactly why we build these systems. Thank you for choos... Read More
Easy to operate.
Would Recommend[This review was collected as part of a promotion.] This was purchased three months ago and we love the style, reliability of the Briggs and Stratton standby generator. They have an awesome warranty. Very quiet when running. And was priced reasonably.
From briggsandstratton.com
Thank you for sharing your experience. We appreciate your trust in Briggs & Stratton Energy Solutions.
AS ADVERTISED
Would Recommend[This review was collected as part of a promotion.] Happy with nat gas whole house, pool, and hot tub performance that includes short test times and readiness. Would like a WiFi app to be included as an add on without going through the dealer. Purchased after losing power for four days as a result of Helene.
From briggsandstratton.com
Thank you for sharing your experience. We appreciate your feedback about wanting an app included without a dealer visit. We've heard similar feedback... Read More
Robust product.
Would Recommend[This review was collected as part of a promotion.] I’ve been installing Briggs & Stratton generators for nearly 20 years now. Adding the 22KW to my own household was one of the best purchases I could’ve made. Since the install we have had several power outages. One of which occurred at 20 below zero. While our neighbors struggled with frozen pipes and the issues that happen as a result of burst pipes, we had the peace of mind, knowing that our furnace would keep running and we could stay warm.
From briggsandstratton.com
Thank you for sharing your experience. Hearing from someone who has been installing our generators for 20 years is the ultimate compliment. We are thr... Read More
Makes me feel secure!
Would Recommend[This review was collected as part of a promotion.] I bought this generator in August of 2024 and while my power has never gone off since then, I nevertheless appreciate the security it provides in case of a power failure. I no longer fear storm and hurricane warnings because I know my home is protected. I'm also very happy that the dealer from whom I purchased this generator runs a test each week and that after every test I am notified that it's working well and prepared for any emergency.
From briggsandstratton.com
Thank you for your review! Taking the fear out of storms is our goal, and we're so glad we could help give you that ultimate feeling of security.
Legendary Company, Reliable Generator
Would Recommend[This review was collected as part of a promotion.] I've onwed the 22fdkw for almost 2 years now and it's super reliable. Easy start, runs quiet, and delivers reliable power. Doesn't hurt to have a generator built by a company famous for it's motors.
From briggsandstratton.com
Thank you for the review! Knowing that you have complete confidence in our system's reliability is exactly what we strive for. We appreciate your trus... Read More
Generator works great
Would Recommend[This review was collected as part of a promotion.] I am not happy with it. I have not had my app work for quite a while.
From briggsandstratton.com
Thank you for reaching out and sharing your feedback. We know how important reliable app connectivity is for your peace of mind, and we hate to hear t... Read More
Great Product
[This review was collected as part of a promotion.] We have had this for almost two years and works great. We don’t worry about power outages.
From briggsandstratton.com
Thank you for sharing your experience. Knowing that you are confident in your purchase is exactly what we strive for. We appreciate your trust in Brig... Read More
Great Whole House Generator
[This review was collected as part of a promotion.] Next month I will have owned this generator for 2 years. I have no regrets. As a matter of fact, the week following the installation we experienced a power outage in my area. I think a car ran into a power pole and knocked us offline. But we fared quite well during the outage: AC worked fine, didn't miss a beat on the TV show, and barely knew the difference. This unit came with a 10year warranty, monthly PM checks, remote monitoring by the...
From briggsandstratton.com
Thank you for sharing your experience. Knowing that your extensive research led you to our brand, and that your system successfully managed your high-... Read More
Good insurance policy
Would Recommend[This review was collected as part of a promotion.] So far not needed but test itself weekly. Glad we made the purchase. Professionally installed
From briggsandstratton.com
Thank you for sharing your experience. Knowing that you feel confident and prepared for future outages is exactly what we strive for. We appreciate yo... Read More
Great product
Would Recommend[This review was collected as part of a promotion.] Purchased 22kw Generator a little over a year ago and it performs like a new sports car! Beauty, Power and steadfast.
From briggsandstratton.com
Thank you for sharing your experience. We take great pride in engineering standby systems that deliver both steadfast reliability and premium, high-pe... Read More
Not Reliable
Would Not RecommendWe purchased a 26kW generator in July 2023. The day it was installed we told the dealer we purchased it from that it sounded like the engine had a miss in it. They told us to let it run for a while to see if the miss would go away. After less than 20 hours runtime the generator wouldn't start. The dealer that installed it came out and replaced the pressure regulator valve in the generator. In early 2025 it quit working again. By then, the dealer we had purchased it from had gone out of business....
From briggsandstratton.com
Hi K and S, We are very sorry to hear about the issues you are experiencing with your PowerProtect 26kW Generator and sincerely apologize for the inc... Read More
We’re glad to hear you’ve been satisfied with your generator so far! If you’re ever interested in remote monitoring, our EnergyTrak platform is avail... Read More