Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mixed reception, with both positive and negative feedback. Customers appreciated the variety of features and found the assembly instructions clear, but some reported issues with the quality and durability of the materials. While many felt it provided good value, some had difficulties with the assembly process and had to make additional modifications. Overall, the product may be suitable for younger children with proper setup and maintenance.
Customer review summary generated by AI, including incentivized reviews.Great playset
Would RecommendTook me a little over 12 hrs total (I did it over 2 days by myself) to build. Very easy to read instructions. Was delivered within a couple of weeks from purchase, and they called a few days in advance to let me know when it was scheduled for delivery. I also received a text 30 min before they arrived. Pieces are not organized in the boxes, so finding the right piece in the beginning is a bit difficult. I had some extra hardware by the end of it. Only ran short on one thing, but I was able to su...
As described!
Would RecommendThis product was exactly as advertised. The quality seems good and im sure my grandson will enjoy it for many years to come.
Easy follow instructions to complete!!
Would RecommendIt was delivered quickly, all parts were labeled for easy to follow instructions to assemble. There is also an app you can download to help with installation. I put it together by myself in about 7.5 hours was really easy to follow.
Great features
Would Recommend[This review was collected as part of a promotion.] I bought this swingset and my pre-school kids love it. It is durable I know it will last a long time. This is my second purchase and my first swingset lasted 13yrs. I will continue to buy because the quality of the swingset goes a long way.
From backyarddiscovery.com
Quality products and excellent customer support
Would RecommendI purchased the sweet water playhouse and tangle wood play set. They both came with easy to follow building instructions. During the building process a few pieces were damaged. The customer support was excellent to deal with and sent replacement parts at no cost. I definitely recommend the Backyard Discovery products!
From backyarddiscovery.com
Not hard to build
Would RecommendNot the best quality. Have had another with much better timber
Verified Purchaser
Great Playset!
Would RecommendThis swing set is great! It arrived a few days early and all the parts were present and undamaged. My 3.5 year old loves it and there's plenty of room for her to grow. Would definitely recommend!
From backyarddiscovery.com
Ok
Would RecommendSome of the roof was broke and couple other pieces did not have the holes lined up and we had to redo tim
Verified Purchaser
Awesome
Would RecommendPutting this together took about 16 hours, but the quality of the wood and hardwood was impressive and the kids love it!
From backyarddiscovery.com
Perfect size for smaller yards
Would Not RecommendI bought this in March 2022 & it took 3 adults 8 hours to install. It's helpful to lay all the pieces out so you're organized but just know you'll have a few extra pieces leftover. It's the perfect size for smaller backyards and our 5 & 3 year old love it!
From backyarddiscovery.com
Many pieces and not easy to assemble
Would Not RecommendIs think a lot more pieces should have been integrated at the factory(panels instead of individual pieces). Way too many sizes of screws!
Verified Purchaser
instructions
The instructions in app form were life changing
From BILT