Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Hartford White Wood Drawer Unit 21.5-in x 10.6-in

Ratings & Reviews for allen + roth Hartford White Wood Drawer Unit 21.5-in x 10.6-in

4.0
308
Review
 4 out of 5
308 Reviews


76% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a mix of positive and negative feedback. Customers appreciated the good quality, easy assembly, and functional drawers with deep storage and soft-close features. However, many reported issues with inconsistent color, missing or damaged parts, and difficulties with installation and assembly. Some also faced poor customer service when trying to resolve these problems.

Customer review summary generated by AI, including incentivized reviews.
308 Customer Reviews

hard to get!

Would Recommend

Goes with my custom closet. Wanted to buy two more but not willing to pay $100 delivery charge

September 27, 2022
From Hartford Java Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Was this Review Helpful ?

Damaged

Would Not Recommend

The item was nowhere to be found in stores so I had no choice but to order online. The boxes arrived fine but on both drawers that I ordered they were damaged whicb tells me quality control is non existent. Luckily for me, the damage isnt too noticeable unless you are right on top of it.

August 7, 2022
Verified Purchaser
Was this Review Helpful ?
Response from Supplier Product Expert

Hello Blackcatmama and thank you for choosing our products. We regret to read about the damaged products and urge you to contact Customer Service at ...

Supplier Product ExpertAugust 8, 2022

WhalenProductExpert

Can be added after putting up the tower

Would Recommend

I bought these drawers to replace the shoe cubby on the closet tower and absolutely loved the look and finish. I also felt that I had more storage space and a better aesthetic feel.

August 4, 2022
Verified Purchaser
Was this Review Helpful ?

White is not White! 3 different colors of white!

Would Not Recommend

White is NOT white, there are 3 shades of white apparently. So early boxes packaged as "white" are more like a grayish, then there is antique white which is more yellowish, then there is actually a white white. BUT you might buy a box labeled "white" but it could be one of the 3 different white's so let's say you have 3 boxes. You might have 3 different colors or 2 of the same and one different. I bought 4 tower/closet systems. The 1st 2 boxes were the grayish off white. I went back to Lowes and...

July 25, 2022
Verified PurchaserVerified Pro
Was this Review Helpful ?
Response from Supplier Product Expert

Hello itBmeJC and thank you for taking the time to bring this to our attention. We regret any inconvenience and we will be sharing this with our Prod...

Supplier Product ExpertJuly 26, 2022

WhalenProductExpert

Good quality drawer

Would Recommend

Nice drawer with quality built and soft-close rail

July 16, 2022
Verified Purchaser
Was this Review Helpful ?

Flimsy, cheaply made, low quality

Would Not Recommend

This whole line is just not that great. Flimsy and low quality. Screws are never tight because the core material is a papery sawdust held together by glue, so the whole structure is rickety and not solid or firm. The cam screws are made from such low quality metal that I broke three of them putting the whole closet together. They are one step up from plastic painted with a chrome veneer. The white on the drawers does not quite match the white on the cabinet. Veneers are literally holding the ...

June 18, 2022
From Hartford Antique White Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Was this Review Helpful ?
Response from Supplier Product Expert

Hello TimFromNova and thank you for taking the time to share your experience. We appreciate your feedback and will share this with our Product Develo...

Supplier Product ExpertJune 21, 2022

WhalenProductExpert

Broken Pieces.

Would Recommend

The sliders broke and the ball bearings that help the drawer slide on smoothly fell out so we had to bend pieces back into place in order for the drawer to go in. This happened on both sliders and is an indication of either poor design or poor material.

April 14, 2022
From Hartford Java Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Was this Review Helpful ?

drawers close a little hard, but love the look.

Would Recommend

the item is fine, but the service and delivery i'd rate right up there with dental surgery. Nothing but problems and while it showed delivered, I never received them. I had to go to 2 stores to get this resolved. Beyond frustrating. The good thing...finished product looks great.

April 13, 2022
From Hartford Java Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Was this Review Helpful ?

Cant not order extra parts if missing or breaks

Would Not Recommend

Easy to assemble-but but can not get parts. Company says they do not carry them anymore. If something is missing in box or breaks while putting drawer together you are better off taking it back to store and refunding or exchanging for a new one.

April 13, 2022
From Hartford Java Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Was this Review Helpful ?
Response from Supplier Product Expert

Hello and thank you for choosing our product. We regret to read about your experience and agree this will be a frustrating situation and apologize fo...

Supplier Product ExpertApril 13, 2022

WhalenProductExpert