
Ratings & Reviews for allen + roth Hartford White Wood Drawer Unit 21.5-in x 10.6-in
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a mix of positive and negative feedback. Customers appreciated the good quality, easy assembly, and functional drawers with deep storage and soft-close features. However, many reported issues with inconsistent color, missing or damaged parts, and difficulties with installation and assembly. Some also faced poor customer service when trying to resolve these problems.
Customer review summary generated by AI, including incentivized reviews.hard to get!
Would RecommendGoes with my custom closet. Wanted to buy two more but not willing to pay $100 delivery charge
Damaged
Would Not RecommendThe item was nowhere to be found in stores so I had no choice but to order online. The boxes arrived fine but on both drawers that I ordered they were damaged whicb tells me quality control is non existent. Luckily for me, the damage isnt too noticeable unless you are right on top of it.
Verified Purchaser
Can be added after putting up the tower
Would RecommendI bought these drawers to replace the shoe cubby on the closet tower and absolutely loved the look and finish. I also felt that I had more storage space and a better aesthetic feel.
Verified Purchaser
White is not White! 3 different colors of white!
Would Not RecommendWhite is NOT white, there are 3 shades of white apparently. So early boxes packaged as "white" are more like a grayish, then there is antique white which is more yellowish, then there is actually a white white. BUT you might buy a box labeled "white" but it could be one of the 3 different white's so let's say you have 3 boxes. You might have 3 different colors or 2 of the same and one different. I bought 4 tower/closet systems. The 1st 2 boxes were the grayish off white. I went back to Lowes and...
Verified PurchaserVerified Pro
Hello itBmeJC and thank you for taking the time to bring this to our attention. We regret any inconvenience and we will be sharing this with our Prod...

Good quality drawer
Would RecommendNice drawer with quality built and soft-close rail
Verified Purchaser
Flimsy, cheaply made, low quality
Would Not RecommendThis whole line is just not that great. Flimsy and low quality. Screws are never tight because the core material is a papery sawdust held together by glue, so the whole structure is rickety and not solid or firm. The cam screws are made from such low quality metal that I broke three of them putting the whole closet together. They are one step up from plastic painted with a chrome veneer. The white on the drawers does not quite match the white on the cabinet. Veneers are literally holding the ...
From Hartford Antique White Wood Drawer Unit 21.5-in x 10.6-in Verified Purchaser
Hello TimFromNova and thank you for taking the time to share your experience. We appreciate your feedback and will share this with our Product Develo...

Broken Pieces.
Would RecommendThe sliders broke and the ball bearings that help the drawer slide on smoothly fell out so we had to bend pieces back into place in order for the drawer to go in. This happened on both sliders and is an indication of either poor design or poor material.
drawers close a little hard, but love the look.
Would Recommendthe item is fine, but the service and delivery i'd rate right up there with dental surgery. Nothing but problems and while it showed delivered, I never received them. I had to go to 2 stores to get this resolved. Beyond frustrating. The good thing...finished product looks great.
Cant not order extra parts if missing or breaks
Would Not RecommendEasy to assemble-but but can not get parts. Company says they do not carry them anymore. If something is missing in box or breaks while putting drawer together you are better off taking it back to store and refunding or exchanging for a new one.
Hello and thank you for choosing our product. We regret to read about your experience and agree this will be a frustrating situation and apologize fo...

Hello Blackcatmama and thank you for choosing our products. We regret to read about the damaged products and urge you to contact Customer Service at ...