Ratings & Reviews for A.O. Smith Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this water heater for straightforward installation, rapid hot water delivery within hours, and reliable daily performance. Many highlight the compact lowboy design as essential for tight spaces like crawl spaces and small basements. Reviewers frequently reference previous units lasting 20+ years, reinforcing brand trust and durability expectations. The 6-year warranty adds confidence in longevity. A small portion report receiving units with visible damage or experiencing early heating element failure, and some note unresponsive support. Overall, most customers consider it a dependable, space-efficient investment.
Customer review summary generated by AI, including incentivized reviews.Nice size.
Our crawl space is very tight. This water heater fit. That's what we needed.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Fit the bill......
Would RecommendOld water heater rusted out at the bottom so needed a replacement. This model ws priced reasonably, had the capacity, met the height needed, plus provided the 6-year warranty. Time will tell but expecting the best!
Verified Purchaser
Awesome delivery
As usual, Lowe's delivery team was eight on time and careful with my purchase.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Recheck unit after installation
Would RecommendItem as great for about 2 days and then started to leak out the top of the unit
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Perfect for my application
Low price and a quality product
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Easy installation
Would RecommendFrom Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Easy install and works great!
Would RecommendAs Advertised
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Big tank for the small space.
Would RecommendSize
Verified Purchaser
Seems to work fine.
Would RecommendIt was difficult to get into place.
Verified Purchaser
Tank itself is fine, their incompetent delivery..
Would Not RecommendTank itself is good I'm sure, but my wife watched the guy literally drop it outta the back of his ford escape n theirs a huge dent in the bottom 😡 they need to actually have their own delivery service n not just hire incompetent dudes w a suv to deliver stuff... I paid almost 700$ n got a damaged product..
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Very Good Water Heater
Would RecommendI just purchased this unit, and, so far, it has worked perfectly--heating water quickly and efficiently.
From aosmith.com
Make sure what u buy matches what u need dodnt go
Would Not RecommendSales said was same thing as ge i had well it was taller and different fittings than one i had was a nightmare to make it work cost a lot more becouse of adapters and redueing place it came out of wrong advice
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Low boy was needed
Would RecommendEasy install
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Great up grades
Would RecommendThe preinstalled 3/4" nipples for water connections are extremely valuable. I was impressed with the two-piece cover for electrical connection it made the electric hookup so much easier.
From aosmith.com
Sweets
Would RecommendI've only had this lowboy hot water heater for a few weeks and the hot water heats up well. I think this is a good product.
Verified Purchaser
refused to refund delivery same day delivery charg
Would Recommendpaid for same day delivery(. took 3 day) to get there. delivered wrong water heater. refused to refund delivery charges.$653
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.