Ratings & Reviews for A.O. Smith Signature 100 48-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this water heater for straightforward installation, rapid hot water delivery within hours, and reliable daily performance. Many highlight the compact lowboy design as essential for tight spaces like crawl spaces and small basements. Reviewers frequently reference previous units lasting 20+ years, reinforcing brand trust and durability expectations. The 6-year warranty adds confidence in longevity. A small portion report receiving units with visible damage or experiencing early heating element failure, and some note unresponsive support. Overall, most customers consider it a dependable, space-efficient investment.
Customer review summary generated by AI, including incentivized reviews.Simple install works like it should.
Would RecommendThis water heater was easy to install, turned on the breaker and 2 hrs later plenty of hot water. Simple.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Check the product before leaving the store.
Would Not RecommendWe’re very excited and in a hurry to get a new water heater the same day ours broke down. It was urgent to replace it because of the intense cold. Since there were no deliveries we even rented a truck, but it arrived with a broken heating element, it was completely rusted. The people we hired to do the replacement had to come back a total of three times before we were finally able to use the shower on the third day. Who will reimburse us for all the money spent on trips back and forth to Lowe’s...
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
AMAZING PRICE
Would RecommendAmazing product and an even more amazing price
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Nice Package with Insulation and Easy Install
Would RecommendIt is perfect for our condo and comes with insulated cover. This is the 3rd one we've owned as we try to replace it every 6-7 years as in Ocean environment they can corrode
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
has plastic drain valve .
Would Recommendright height for under counter .
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Missing part , safety pressure release valve
Would Not RecommendMissing part
Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Great size for small spaces, check for damage
We bought the tank ourselves to save time and money. The box had not been opened and there was no signs of damage on the box. Upon opening the box we discovered the top, back edge was crushed in. The box was in great shape, so it had to have happened in the factory. They packed it anyway! Our Plumbers were on a tight schedule. They assured us it would not affect the functioning, so we let them install it. Buyer beware, open the box before leaving the store.
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience.
We recommend reaching out to Lowe's Customer Care at 1-800-445-6937 or Text 84109.
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Easy to install
I love that it has a water temperature setting and it can pretty much fit anywhere
From aosmith.com
Easy to install
Works Great. haven't had any issues. easy to install
From aosmith.com
A Lesson in Patience
Would Not RecommendFirst one I brought home from the store was damaged at the factory. Box was perfect but unit was crushed, probably by a forklift. The guys just boxed it up and sent it out. Lowes got me a new one after lots of work to get it moved with help of $100 an hour handyman. Installed the new unit with help of $100 an hour local handyman. but it wouldn't heat. Called the Lowes but they wouldnt take it back because it was more than 48 hours(this was on a weekend) Could not afford to keep the $100 an hour ...
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More
Very good quality heater
Would RecommendI was a builder for 32 years and now retired. I have always preferred AO Smith water heaters for my construction. Glad the quality is still there.
From aosmith.com
nothing so far
Would Recommendnothing so far
From Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Great size for 4 people
Would RecommendHeats up quickly with plenty of water for 4 to 5 people
From aosmith.com
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More