Ratings & Reviews for A.O. Smith Signature 100 38-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the compact, short profile for fitting tight spaces like crawl spaces and under counters, with side connections enabling easier installation in confined areas. Most report quick, straightforward installation in under an hour and consistent hot water output for daily household needs. Many highlight strong value compared to alternatives and note pre-cut insulation improved efficiency. A small number experienced early defects including leaking valves and thermostat issues, though most users find the combination of space-saving design, ease of setup, and reliable performance highly satisfactory.
Customer review summary generated by AI, including incentivized reviews.Heating element failure and leakage in <2 years.
Would Not RecommendPurchased in 2024 to maintain a hot water "loop" in my home's "on-demand" system. Began leaking past the terminal screw, shorting/destroying the Intermatic timer. Upon removal of the lower element, it had deformed and split open lengthwise. My plumber had never seen anything like it - Beware!
Perfect
Would RecommendGreat product. Great fit for small areas. The contractors had it easy installing the tank.
From aosmith.com
Shop Lowe's
Would RecommendThe product is fine. The Store Manager, in Canandaigua, is amazing !! He solved, what appeared to be, an unsolvable problem. He arranged a direct shipment to the job site. He ordered the water heater on Friday and it was delivered on Monday. Tremendous service.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Online is the way to shop in you don't need it imm
Would RecommendWas exactly what I ordered. Arrived at the store 5 days earlier than expected. Pickup was a breezes
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Works as intended
Would RecommendVery nice water heater, the Last AO smith heater lasted 20 years
From aosmith.com
New hot water heater
Would RecommendHave only had it for 24 hrs. So far have been pleased, but really haven't had it long enough to know.
From aosmith.com
Leaked after 15 months
Would Not RecommendSeemed like an ideal replacement for our undercounter water heater. Side connections made installation easier than the previous model's top connections in tight spaces. Worked great until one day we looked in to find water in the pan and the insulation soaked. The pan saved us from damaging the downstairs neighbor's condo. Now I have for try for a warranty replace and do a lot of work to remove and replace it.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.c... Read More
Very bad hot water heater
Would Not RecommendI had a brand new AO Smith electric hot water heater installed that has a dangerous defect from the factory and needs replacement. For the warranty coverage I need to have it uninstalled and return to Lowes to swap for replacement. They have no tech in the area to do the work so I need to get my own plumber and they will reimburse $150. So the plumber charges $200 to start a service call and $70 an hour after the first hour. What a burn, their unit is defective and it will cost me what? How m...
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We're sorry to hear about the trouble you had.
We want to ensure you receive the warranty coverage included with your purchase.
Short tank water heater
Would RecommendExcellent quality needed a short tank but enough gallons 38 gallons worked well
From aosmith.com
Good product and working great
Would RecommendIt's wasn't too bad install and working great and fit well.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
Short stuff
Would RecommendLove this hot water heater it was short enough to fit under my house. And I’m loving the hot water.
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
easy to install
Would Recommendworks great
From Signature 100 28-Gallons Lowboy 6-year Warranty 4500-Watt Double Element Electric Water Heater with Insulation Blanket Verified Purchaser
We are sorry to hear of your experience. We want to ensure the issue is resolved.
Please send your phone number to talktous@aosmith.co... Read More